Rich Constantini was a huge help with his knowledge in helping us choose the next PC to support our long-term manufacturing usage. The website was easy to navigate, and the PC selections were clearly... Voir plus
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Lisez les avis des autres
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Voir plus
We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed s... Voir plus
Still one of the best decisions I've ever made. Customer service is second to none. Had a lost UPS package and couldn't believe how many people were tracking down the package. The products are a great... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Écrit par l'entreprise
Coordonnées de contact
9 Mercer Road, 01760, Natick, Etats-Unis
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,7
Excellent
745 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product and it was exactly what I…
Great product and it was exactly what I needed.
22 octobre 2024
On time delivery
On time delivery
Quality products
Helpful and knowledgeable sales and support staff
Available and engaged when needed
18 octobre 2024
No Adware!
The shipping was right on time. The OS version came in with no adware. Larger computer suppliers always come with adware. The drives are very fast at accessing audio for our broadcast station.
The only slight bad bad thing is that the fans are a little noisy. Although the 2U system is much quieter than the 1U.
8 octobre 2024
Satisfied Customer
The response and willingness to go the extra mile was well received. Our Lab is back up and functional as before. Customer Service was very helpful in getting Us to the right people and getting the part we needed.
19 septembre 2024
Personalized Service
Got a personalized thank you for my order from a real person within the company. The product was shipped and delivered on time as estimated, a little bit of wait, but a very fair price and worth the wait. I will order from here again.
17 septembre 2024
Computers made it here well before…
Computers made it here well before expected time. Representative was great to work with.
22 septembre 2024
Top notch customer care
We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed super fast. The sales person I talked to was incredibly knowledgeable and asked us great questions to ensure we got the exact computer we needed to support our needs. From the moment we made the first phone call their customer service team took great care of us and their communication was top-notch every step of the way. I cannot say enough good things about our experience and I wish I could give them more than five stars
22 septembre 2024
Always great to work with
Always great to work with. Like the chat to get started and then quickly move to quotes via email.
10 septembre 2024
Timely Responses and Helpful Information
Both Matthew and John had timely responses and helpful information. It made everything painless for me.
5 septembre 2024
Quick to respond and ship!
Quick responses to emails and even faster shipping. A wonderful experience, start to finish.
26 août 2024
Great selection
Great selection, fast deliveries on many items. Invoice management is not optimal for business needs but not a significant hurdle.
31 juillet 2024
Zero communication
Zero communication - no order confirmation, no follow up, no shipping notice. On top of that it was sent to the billing address not the shipping address.
26 juillet 2024
Réponse : SuperLogics
Hi Trae, Thank you for being a valued customer since 2018 and thank you for taking the time to provide your feedback about this past order. We are very sorry about the paperwork mistakes we made on this order and the resulting inconvenience those mistakes caused. After a thorough review of the order processing steps we took, and the steps we missed, we have determined that our own internal sales and order processing procedures were not followed properly. We will be re-training the sales staff on their responsibilities, as well as updating some of our order processing procedures based on your feedback. We missed the order entry QC step and missed the order acknowledgement email step, however I would however like to clarify that our records do show that we emailed the invoice with tracking number to you. It was emailed to your service@... Email address on July 26th, the day after your order was shipped. We are also thankful that you ultimately received the reliable, properly configured computer you ordered.
Because our paperwork error led to this order shipping to your previous ship to address rather than the one on this order, please allow us to ship your next order free of charge and/or offer another form discount to make up for the inconvenience and expense this caused you.
I want to thank you again for taking the time to provide us with this feedback. It is important to helping us improve.
Thank you,
Liam F. and Matt M.
Best place for custom boxes
Rich has worked with me for several years and I have purchased over a dozen units, each with custom specifications to meet our needs. This is the best place to go if you need custom built boxes. David Celec, The Postal Route.
28 juin 2024
I made a mistake on the shipping when…
I made a mistake on the shipping when placing the order, and the were great in helping me through it.
25 juin 2024
Great customer service
12 juin 2024
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