Tanishq Avis 

It was nice experience by pinky mam. Thank you tanishq for this surprise

Poor customer care.... Worst store...never going to visit tanishq store panipat... Koi customer services nhi hai.... They just delay our queries...

I am having call recording... They said aapki query ko hmne email krdia hai , but hum apko status whtspp p send nhi kr skte, store p aake check krlo.... But store p visit krne k bad they said... Hm email nhi show kr skte ...

Wasting customers time by misguiding nd not resolving issues....

Not recommending anyone to visit tanishq panipat...

Tanishq delhi se hmne shopping ki vha customer support acha tha ... But panipat store is worst....

Resolve my issue till Tommorow, I want full refund of my money .. otherwise filing case in consumer court.

On recent visit few times in Salt Lake outlet of Tanishq, I have been overwhelmed by the varieties and designs as well of their products. Furthermore the services received from Mr. Abhishek Mullick, one of their Retail Sales Officer was absolutely outstanding - already reviewed with outstanding feedback given a few days ago. Not only Abhishek alone, the craftsman Mr. Alok Das has also done a great job.

We would have liked a few more options. We got a pair of ear rings and a finger ring. Not too impressed with the collection. We had to compromise with the options provided.

It was a incredible experience visiting Bandalaguda Tanishq showroom. Extraordinary taken care by Razia Begum. She was polite and serves in her best capabilities to provide details and information about the product. It was very satisfactory.

Hats off to the craftsmen’s work behind the detailing on the jewellery.Customer service at Jayanagar 3rd block Tanishq store is commendable. Mr.Veeresh has been very polite and experienced resource who helped us a couple of times while we were at their store.Thanks you Tanishq.

Very very experienced staff ay tanishq new rajendranagar. Have been regular customer at tanishq for the last 12 years. Excellent customer care, excellent staff knowledge. Huge range of designs that suit everyone's pockets. I have full trust in tanishq. Have exchanged my old jewellery many times.love u tanishq

I recently made a gold purchase at the Tanishq store in Coimbatore, specifically at the RS Puram branch. I was fortunate to work with Sales Manager Mr. Thangapandi, whose service was nothing short of exceptional. Despite the complexity of my transaction, which involved detailed calculations for exchanging gold coins and converting them into exquisite ornaments, Mr. Thangapandi made the process seamless and stress-free.

His patience was remarkable, and his passion for his work was evident in how he explained every option with clarity and precision. Mr. Thangapandi’s knowledge of the products and the market was impressive, and he went above and beyond to ensure I was satisfied with my choices.

Not only did he provide outstanding professional advice, but his friendly demeanor and willingness to accommodate my needs made the experience truly enjoyable. It's rare to encounter such dedication and expertise in customer service, and I am grateful for his guidance.

Mr. Thangapandi truly deserves a five-star rating. His commitment to delivering excellence in customer service is applause-worthy, and I highly recommend seeking his assistance for anyone visiting the Tanishq Coimbatore RS Puram branch. Hats off to his exceptional service!!

I am delighted to share my positive experience at the Tanishq showroom in Calicut. I was thoroughly impressed by the exceptional customer service provided by the staff, particularly Ms. Sajula. Their attentiveness, product knowledge, and overall service were truly remarkable.

I would like to extend my heartfelt appreciation to the management and the entire team for their outstanding efforts in delivering such excellent service. It is evident that they are dedicated to providing exceptional service to all customers.

I encourage them to continue their commitment to excellence and to uphold the high standards that they have set. Thank you for making my experience at Tanishq a memorable one.

Lots of variety and collection of gold jwellery, polite and knowledgeable staff. Especially Vipul Thakor who works in Vallabh Vidyanagar store in Anand Gujarat. He also explained the price structure and breakdown in detail.

We visited first time to Pattukkottai TANISHQ in 2020, we found all the staffs doing good service,but especially Mrs. IMACKULATE doing fantastic customer service at all the time. Because of her behaviour and good attitude our all family members going to purchased always to Pattukkottai TANISHQ only.
My best wishes to IMACKULATE.

Especially staff attending Gowrivakkam store Mythili Mam very nice….

we visit Thanjavur tanishq gold shop and and All staffs
doing very good service and gold purity 100% good quality. we really happy. only we expect little be reduced market price and Overall Thanjavur Tanishq is Best.

I visited tanishq for purchasing haram...the employees are very cooperative and sweet .. especially the employees Abirami is very cooperative...and good in showing jewels .

We shopped for a diamond necklace at Tanishq, North Usman Road, T. Nagar, Chennai. The person who served us, Ms. Archana, displayed a positive attitude and also showed all the relevant necklaces for us to choose from. However, the experience at the billing counter was terrible. The one who billed our purchase, Mr. Sabari, just didnt care. He collected the payment within a few mins of our arrival at the billing counter, but, made us wait for 45 mins thereafter since we didnt have local mobile number! After I threatened to cancel the payment, they called the store manager to sort out the issue. They were collectively blaming Ms. Archana for the problem! Archana did a good job of showing us the right product and had nothing to do with the billing. The overall experience is exactly same as what one would have in a Government office!

Tanishq has good products and we trust them, but, that alone is not good enough especially while selling diamond necklaces and other high end products! If they do not improve service standards, they are bound to lose customers to competitors.

We ordered neck chain from overseas for our family on India. We requested for address update, they emailed with ticket number but no action.
They never reach to the right address. It’s has been more than 2 weeks with no resolution. Now they have cancelled order on their own without asking us. Bad customer service with person called Pritijeet. We were with call on what’s app with him and he added another person on call without our consent, number is 9916388039. Is this company a fraud!! Going to email the MD CK Venkatraman to let this company learn a lesson. When people order gold, it’s just not the product they have feelings attached. Worst ever experience!!!

service quality at your Sarjapur Road to Marathahalli HAL Road branch. During recent visits, I experienced rushed and discourteous interactions from the staff, which affected the overall service experience.

Please look into this matter to ensure a more customer-friendly approach going forward. Thank you for your attention to this feedback.

Good care for the staff Saranya

Actually Tanishq’s after sales service and customer care team deserves zero stars.
Tanishq is reluctant to buy their own gold items and simply refuses to pay the refund.
Refer the Tanishq’s Case number TKT-0037493583 created on 05 October 2024.
The latest email received from Tanishq’s customer team on 18 October 2024 asking two more days to resolve this issue.
After that no response
They are not responding to the the complaint which I registered against the them in Department of consumer affairs (complaint no 6340756)

"I bought a chain on Saturday, 12th October. On the 4th day, the chain broke without any mishandling. I have been wearing the chain regularly since the day I bought it, and it is of poor quality. According to the exchange policy, the chain should be replaced within 7 days of purchase, but they did not replace it. Not happy with the service.I would suggest not to buy here n loose money".