TaoTronics Avis 278

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought this brand of headphones a few years ago from Amazon and loved them (still using the original ones!). I had wanted to buy another set from Amazon a year or so ago but they didn't carry them a... Voir plus

Noté 4 sur 5 étoiles

Honestly, after buying prior earbuds that were paperweights on arrival, these changed my mind completely. They sit well, the quality is good, convenient battery for the buds, fast charging for the c... Voir plus

Noté 1 sur 5 étoiles

I purchased a TaoTronics massage gun and just past a year of seldom using the product, the massage gun malfunctioned. Once fully charged, the gun works for a couple of seconds, stops, then wo... Voir plus

Noté 5 sur 5 étoiles

I received some headphones (on ear, noise cancelling with good bass response) and a desk lamp with touch controls and an USB output socket (for charging phone, etc.) and am pleased with both products.... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Informations provenant de diverses sources externes

TaoTronics is a leading consumer electronics brand that operates around the world. We specialize in consumer and lifestyle electronics and pride ourselves on understanding what consumers need, as well as how to fulfill their demand. Founded in 2008, T...


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

278 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Broken with a year, Customer Service did not assist.

I purchased a TaoTronics massage gun and just past a year of seldom using the product, the massage gun malfunctioned. Once fully charged, the gun works for a couple of seconds, stops, then works for a couple of seconds, and stops again. I submitted a ticket with customer service and they asked me to provide a video, which I did. No response for multiple days, after I followed up a couple of times, TaoTronics responds with

"We are sorry to inform you that there is an internal issue with the product, so it doesn't work now.

We would like to help you replace it, but we are sorry to inform you that your order is out of warranty now. Your understanding will be highly appreciated.

Would you mind ordering a new massage gun from us? To make up for the inconvenience, we would like to offer a 12% discount code for you."

The 12% off to replace it was kind of a slap to the face. So basically these massage guns are expected to work for more than a year and customer service won't do anything to help when it malfunctions.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Love these headphones!

I bought this brand of headphones a few years ago from Amazon and loved them (still using the original ones!). I had wanted to buy another set from Amazon a year or so ago but they didn't carry them any longer. I was very excited to be able to buy directly from TaoTronics! Price was great, fast fast delivery!Couldn't be happier with headphones and service!!

23 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Honestly

Honestly, after buying prior earbuds that were paperweights on arrival, these changed my mind completely. They sit well, the quality is good, convenient battery for the buds, fast charging for the charging box, and controls are simple and easy.

I will definitely be buying again

15 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Both the experience and the product are…

Both the experience and the product are good. My complaint is that it used to come with a carrying case and now it doesn't and there aren't any third party vendors that I can purchase one from. I received the massage gun several years ago as a gift...with a carrying case. Unfortunately it stopped working. Had I known that it no longer came with the case when I finally re-ordered it, I would have kept it.

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Good-looking product

The ad for the lamp caught my eye and I called it up. I like the look of it and the way it works. Also, I’ve owned a TaoTronics Bluetooth speaker for years and it’s a dandy. The small footprint makes it ideal for a particular corner of the living room. I’m confident the lamp will work as advertised.

18 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Taotronics advertises a warranty

Taotronics advertises a warranty, but when you actually need it, they back out. I followed the steps expecting support, only to be told they wouldn’t honor the warranty after all. This feels misleading and extremely frustrating as a customer. A warranty should mean something, not just be a marketing tactic to make a sale. I would not recommend Taotronics based on their lack of accountability and poor customer service.

29 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

LED lamp with remote is exactly as advertised

1. Ordering was easy
2. Item was delivered on schedule
3. Assembly was simple and accomplished in just a few minutes
4. The lamp works exactly as described - it is just what I need in the space where I am using it.

18 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Returning customer for quality lights

Good experience and a returning customer. The floor lamps needs more of a description about how the height can be changed. Also, each photo make the remote unit look as it is permanently attached to the lamp. In general, a product description would be helpful.

27 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I needed to communicate with someone…

I needed to communicate with someone about my purchase, which I needed to return. No one responded to my emails, and no one ever answered the phone when I called. It was ridiculous to have bought this product and not be able to speak with anyone about the return process.

1 octobre 2025
Avis spontané

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