We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Voir plus
L'entreprise a répondu
All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Voir plus
L'entreprise a répondu
Everything went well with the party Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive . My one request to management if you can increase the sizs o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Coordonnées de contact
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Royaume-Uni
- 0333 034 6100
4,1
Bien
286 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tenpin - Acton
Hi Priyanshi, thank you for the 4* review for Tenpin Acton! It's lovely to hear that you had a great experience, and we hope to welcome you back again soon. Best wishes - Adelaide
Overall good experience
Lanes were available on time and clean. Only downside was the bar, we ordered two cocktail pitchers and there was literally no alcohol so was a waste of money. Overall though a nice time
24 juin 2026
Réponse de Tenpin - Acton
Hello Mrs M,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're glad you enjoyed your time with us! We appreciate your feedback regarding the cocktails and will address this with our bar team. All the best ~ Laura
I like the food that they did at the…
I like the food that they did at the tenpin bowling yesterday it was well organised at the leisure park
24 juin 2026
Réponse de Tenpin - Acton
Hello Harvey,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad you enjoyed the food and found our venue well-organized. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Réponse de Tenpin - Acton
Hello, thank you for taking the time to leave a review of Tenpin Acton! We hope you enjoyed your visit and we would love to hear any feedback or suggestions on how we can improve on this to make any future visits 5* worthy! Best wishes - Mel
Great service
17 juin 2026
Réponse de Tenpin - Acton
Hi Olu, thank you for the lovely 5* rating of Tenpin Acton. We are delighted to hear that you received a great service! We hope to see you again soon for another 5* experience. Best wishes, Jade
Réponse de Tenpin - Acton
Hi Rui, thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you had a great visit with your friends and family. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
It was fun...really enjoyed it :)
17 juin 2026
Réponse de Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Acton! We do hope to see you again soon. Many Thanks - Kimberley
Very good experience and my daughter…
Very good experience and my daughter really enjoyed her 13th birthday
The staff was very helpful
17 juin 2026
Réponse de Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you and your daughter had a great time at our Tenpin in Acton. We do hope to see you again soon. Many Thanks - Kimberley
My son and his friends enjoyed playing…
My son and his friends enjoyed playing bowling,but the food service not good,They are so slow and we should remind the stuff about food .in addition the pizza so dry and not pizza at all.
17 juin 2026
Réponse de Tenpin - Acton
Hi Rasha, thank you for your feedback for Tenpin Acton! We're glad your son and his friends enjoyed bowling. We are sorry to hear about the issues with food service and the pizza quality. We will address these issues with our team for future improvements to be made. We appreciate you letting us know how we did and we hope to see you again in the future! Best wishes - Rosie
Réponse de Tenpin - Acton
Hi Natalia, thank you for your kind words and rating for Tenpin Acton! We are delighted you had a positive experience and had a great time. We appreciate you letting us know how we did and look forward to seeing you again soon! Best wishes - Rosie
We had great support from the lady on…
We had great support from the lady on staff. Would definitely book again!
6 juin 2026
Réponse de Tenpin - Acton
Hi there
We are so happy to hear our staff provided great support! We appreciate your kind words and look forward to your next visit. Best wishes - Clare
I just had a great time
10 juin 2026
Réponse de Tenpin - Acton
Hi Arlanda
We're happy to hear you had a great time. We appreciate your positive feedback. Best wishes - Clare
Affordable fun
I did karaoke with my younger cousin it was a lovely experience charging per person rather than for the length of time would be more accessible to smaller groups.
(This is a suggestion, not a criticism)
West London is lacking in classy fun nights out tenpin is clearly a family establishment for people of all ages however in the Royale Park leisure Centre there is a fancy restaurant (NOVA). A great night out would be NOVA and then karaoke. However people may be put off from this because tenpin is not classy. I think that some building works to somewhat separate the karaoke rooms from the rest of the establishment with a separate entrance could solve this problem. The rest of the tenpin can stay as it is and the karaoke part can be its own section so that it exists as an option for a classy & fun night out for people who do not want to walk through the arcade full of children to get to the karaoke.
7 juin 2026
Réponse de Tenpin - Acton
Hi Nicole
We appreciate you sharing your experience and thoughtful suggestions regarding our karaoke offering. It's wonderful to hear you enjoyed your time with your cousin. We value your feedback on pricing and the idea of creating a more distinct, upscale karaoke experience. Your insights are truly valuable as we consider future improvements. Best wishes - Clare
i put 50 and each machine take 4 and i…
i put 50 and each machine take 4 and i had 2 left over. such a scam!
3 juin 2026
Réponse de Tenpin - Acton
Hi there
We appreciate you sharing your experience. We would like to look into this issue. Could you please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Acton". We can then contact you to discuss this. Best wishes - Clare
The tenpin bowling was okay
The tenpin bowling was okay, and the kids really enjoyed the karaoke. However, the karaoke room was extremely hot. I asked if there was a fan or air conditioning available, but was told there wasn’t and that nothing could be done.
The food was disappointing. It arrived cold, and our drinks were missing. I had to go and ask about the drinks, and while I was there I mentioned that the pizzas were cold and hard. The staff did offer to make new ones, which was appreciated.
The laser tag experience was also poorly organised. We stood waiting for quite a while before a member of staff noticed us and helped.
Overall, while the children enjoyed some of the activities, I don’t think the service was very good and the experience did not meet expectations
10 juin 2026
Réponse de Tenpin - Acton
Hi Yasmin
Thank you for sharing your feedback regarding your recent visit. We are truly sorry to hear that your experience did not meet expectations. We apologize for the issues with the karaoke room's temperature, the cold food, missing drinks, and the disorganization during laser tag. We are addressing these concerns with our team to improve our service. Best wishes - Clare
Good value for money
It’s easily the cheapest price that I’ve seen in the area, and the experience was just as good.
10 juin 2026
Réponse de Tenpin - Acton
Hi Kieran, thank you for leaving Tenpin Acton a lovely 5* rating. We are thrilled to hear you took advantage of our cheap prices and had a great time with us! We hope to welcome you back again soon! Best wishes - Kaylee
Staff was friendly
10 juin 2026
Réponse de Tenpin - Acton
Hi Taylor, thank you for leaving Tenpin Acton a fab 5* rating. We are so pleased to hear our staff had a positive impact on your visit to us. We hope to see you again soon! Best wishes - Kaylee
Réponse de Tenpin - Acton
Hi there, thank you for leaving Tenpin Acton a stunning 5* rating. We are thrilled to hear your daughter and her friends had a great time with us! We hope to welcome you all back again soon. Best wishes - Kaylee
Great experience for a kids birthday…
Great experience for a kids birthday party! Location is convenient and versatile venue.
20 décembre 2025
Réponse de Tenpin - Acton
Hi Kianna, thank you for your 5-star review! We're so glad you had a great experience with us for a kids' birthday party. We appreciate your kind words and hope to see you again soon! Best wishes - Rosie
Réponse de Tenpin - Acton
Hi there
It is lovely to hear that you had a great experience. We appreciate the 5* rating. Best wishes - Clare
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.