Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Voir plus
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Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
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Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Voir plus
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We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... Voir plus
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We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... Voir plus
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It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too! The lane was ready and waiting, the touch-sc... Voir plus
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Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Royaume-Uni
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Really good site. Coventry venue has so much going on. Soft play is huge and great for families with young kids. Really quick service at the bar which was nice. Bowling was great too. Would definitely recommend for a family day out.

Réponse de Tenpin - Coventry
Staff reacted very quickly and efficiently when my grandson had a problem in soft play.

Réponse de Tenpin - Coventry
Staff worked very hard to accommodate our group moving us to a lane with nobody else playing near us and moving us to the next lane when the buffer malfunctioned. I would love to have given you 5 stars but ordered drinks to the table via the Web page..had to go and fetch them myself after 40 minutes.

Réponse de Tenpin - Coventry

Réponse de Tenpin - Coventry
I booked bowling and a karaoke room for my daughter and some of her friends for her 7th birthday. The children really enjoyed themselves and we felt that it was great value for money.
However, we did have food included with the deal I booked, which unfortunately was terrible. Non of the children or the adult booked on, ate it which was a shame.
The karaoke room was great, though the room we initially went in was not working but this was rectified by the staff and we moved into the room next door.

Réponse de Tenpin - Coventry

Réponse de Tenpin - Coventry
New soft play was brilliant, very impressed. However staff are terrible on the bar area. Ordered drinks to my table, after 15 minutes went to the bar to find 5 staff just chatting and my receipt sitting on the back bar. Then ordered food for my children and had to send it all back, and remade.

Réponse de Tenpin - Coventry
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving.
The bowling lane we were allocated was disgusting with chips, chip cartons, drinks & used tomato sauce wrappers everywhere. I clean this up myself as there wasn’t any staff around.The items which I placed on another stand were still there when we left an hour later.

Réponse de Tenpin - Coventry
Tried out the new soft play - service was great using the app for drinks

Réponse de Tenpin - Coventry
Play area it’s self is amazing but the safety of the children that are young and just make a run for it as soon as the doors open or one of the staff open the door for them to run straight out without going back to their parents it’s really unsafe if your not sitting close enough you wouldn’t know your child is making a run for it and anything could happen if they got to the front entrance

Réponse de Tenpin - Coventry
We came for the soft play yesterday (31/03/26 at 10am) and the girl on the counter was so helpful and great. Had a really good experience all round. Will definitely be returning.

Réponse de Tenpin - Coventry
Bowling after we started playing is not working properly and stopped
Reported to the receptionist it took 40 minutes only to transfer to another lane
Wet disappointing

Réponse de Tenpin - Coventry
Booked a Karaoke Popstar package for my daughter which says is for 90 minutes of karaoke, includes props and gift for birthday person. The room was dirty with dried on ketchup everywhere, the props were half broken, deflated dirty items just left in the room from previous parties I presume. The mics kept not working, despite multiple requests to sort we ended up with one working intermittently and the karaoke screen kept lagging and freezing. None of the girls could pick songs they wanted and had to use a generic list that we finally managed to queue up so 11 year olds stuck singing ABBA, Queen and Dolly Parton. Manager said nothing they could do to fix and offered a game of bowling which my daughter declined as she’d wanted a karaoke party. The karaoke advertised for 90 mins was only set for 60 mins and we were expected to vacate the room prior to our 90 mins being up so they could have the next booking in there. Food was 4 pizzas in takeaway boxes, not cut up properly, no plates, no napkins. Only thing I will say is that I did get a full refund after a bit of back and forth with the two managers who initially told me they ‘don’t do refunds as a rule’. Really disappointing party and shame for my daughter who had been so excited for it.

Réponse de Tenpin - Coventry
Had a fun night , 7 of us visited £65 for all of us to have 1 game, a very resizable price.The kids also enjoyed the arcade area. our 2 lanes could have been cleaned down as there was left over food and drinks left behind by the last guest's Which I had to clear.

Réponse de Tenpin - Coventry

Réponse de Tenpin - Coventry
The bowling was amazing and so was the arcade. Service was quick and employees were very friendly.

Réponse de Tenpin - Coventry

Réponse de Tenpin - Coventry
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