Tenpin - Exeter Avis 

Went in yesterday and was served by a lovely lady called Charley on softplay. So helpful even though we hadn’t booked and managed to get my two children in no issues. The softplay itself was super busy but my two still enjoyed themselves. I overheard a woman, and have now seen a review she has posted saying the young lady working had a terrible attitude, which was not the case at all. She was running around trying to help everyone and ensuring all the children were safe. The “teenage” boys the previous review mentions were there celebrating an 11th birthday as I spoke to the family and she height checked them all and even warned them to be on their best behaviour. I normally wouldn’t disagree with someone else’s experience however the other persons review is slanderous! We will be back, thank you Charley!

We took our daughter to soft play. We didn’t like the system of locking the door behind them and not being able to see her ( the area went way back out of sight) and the music was so loud you couldn’t hear if your child needed you. Our child didn’t enjoy it even though we did go in with her. Not ideal for little ones.

Bowling was great and we had a lot of fun! The place has lots of fun and games for all ages. Wait times on food was a little longer than expected. We ordered food at 12:30, at 13:00 a server came and told us that they needed to exchange an item. By 13:10 having been waiting for food for 40 minutes we asked where it was and they had it out a few minutes later. But almost 45 minutes for a panini, chips and onion rings seems an excessively long time… so I’m assuming either something went wrong or it was just a very busy lunch time. On a bonus - The drinks were fast though and arrived in 5-10 minutes of ordering.

Booked the softplay and it was absolutely chotic. It was loud and not well run at all. I pointed out a group of clearly much older teenage boys had just gone in to the girl on the softplay desk and explained they looked far too old to be i there especially given that it was busy with lots of small children. To which I was told that she had far to many things to do to keep an eye on everything. Her attitude was terrible given that it was her sole job to oversee the soft play. It then took 45 minutes to get a drink. The place was understaffed for how busy it was.

Excellent evening bowling. Brilliant services just the bar is understaffed

Visited after the recent refurb and had a very good evening, liked the new decor. Could do with more ways to exit your bowling lanes, as we had to push past quite a large party in the lane next to us to get to the exit, which was tricky, especially as I am sight impaired. But we will definitely be visiting again.

Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however cleanliness could have been improved, lots of tables not cleared, crumbs all over the floor around tables, bowling lane not cleared from people who were on it before us, there was pizza in the floor, empty drinks glasses etc left around. Ladies toilets were clean but sanitary bins overflowing.

Fun family experience.

The new layout of the venue is nice and to have a venue which has other activities is nice. Although I did find the service very slow, atmosphere felt chaotic and loud.

Booked online for one game of bowling.
I like that it's free parking when visiting the venue.
The venue was very busy.
The service I found slow as only 1 person serving drinks/food, so had to queue for 15 mins before I could get served.
Also on checking in had to wait for 15 mins to be able to check in, again only 1 person at the till.
When queuing not sure which queue was for what as there were a few lines of people. Would be helpful if there were signage for checkin, bar etc.
It was busy as it was half term and it was raining, I found the atmosphere to be loud and it felt very chaotic, my daughter and another child that was part of my party was feeling overwhelmed.
The drinks and activities are pricey, for example £10.00 for 30 mins darts, £25.00 for 30 mins karaoke, just to mention a few which we enquired about.

Nice refit. More space with new attractions Darts, Softplay, Laser Tag and Escape Rooms. Good discounts available to make it more affordable and valve for money. Only let down was the wait for drinks at the bar, hopefully once new staff has settled in this will improve as it wasn’t particularly busy.

The new decor and arcade are great! The bar looks really good and the bowling is very fun. However, there was only one cider and one lager on draft, everything else was unavailable and the staff were extremely slow at serving. One point there were 5 members of staff behind the bar but only one person serving whilst the others were watching? So overall organisation wasnt great but the venue, games and atmosphere were fab!

Great day celebrating my sons 15th birthday

Very good!!

Was a lot older ones in there swearing being mean. Not very well manned

A really good night out with our customers. Since the refit the is so much more you can do.

There is only one part that really needs improvement is the bar, it takes so long to get served. Apart from that it was a great night :)

New done up venue looks amazing, but had 6 new lanes and no new balls, so not enough balls for each lane. Had to use 2 balls for 6 kids.

Great time, lots of new attractions we loved it. Could tidy up the eating area a bit quicker and come to the lanes when you push for help as had to go to the reception area for support but guess just taking a while to get used to the new set up. Will definitely be back. Only thing is it is really noisy so perhaps the down the machines a bit

Had a great afternoon playing one of the Escape Rooms. Our hose was very friendly and helpful and the room it self was very well thought out and presented. Stayed to play in the arcade for a bit after which was very fun. The venue itself was clean and fun. Would certainly go back again.

I found the staff friendly and helpful there was all sorts you can do and lots of options you can do like laser tag, karaoke, darts, bowling, drinks I enjoyed the Pepsi max as got a large pint and was in nice large glasses with ice. Had a nice soft play area for small children for if they wanna run around big space and lots of games in the arches areas I highly recommended it to have fun especially for parents that want to take there kids

Very helpful and knowledgeable staff. Great improvements to the site namely the toilets and the additional attractions.

The only area of improvement is the queuing for drinks and reception. This was frustrating