Banner for Tenpin - Feltham

Tenpin - Feltham Avis 

134
TrustScore 4 sur 5

4,0

Leisure West Complex, Browells Lane, Feltham, TW13 7EQ Feltham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Tenpin for their bowling and karaoke experience. Amazing bowling alley and everyone in the party enjoyed. Even the karaoke setup is great where everyone sang their heart out. This place prov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was an amazing Experience the staff are lovely the manager is great and it’s just an amazing place to be! Would really recommend if you are looking for somewhere fun and enjoyable to go! There’s a wid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Large open space with lots of activities as well as bowling. Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of he... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, Royaume-Uni

  • 0333 034 6100

4,0

Bien

TrustScore 4 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(134)

10 850 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Low Quality - Idea to improve below

It was a great singing experience but the microphones weren't loud enough to match or overpower the instrumentals and the microphones didn't have a way to adjust the reverb. Not all songs needed it, or could be less/more for some songs. Not worth the price as all it offers is a sound proof room with low quality, but nonetheless a great experience with friends. An idea to improve the quality of the experience would be to add instruments in the room for use as people may want to play along with people singing rather than being limited to the songs displayed. This'll also give a fun way for people to sing along to songs.

16 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Michael, thank you for leaving feedback for Tenpin Feltham. While we are glad to hear you enjoyed most of your experience with us, we really appreciate the feedback. We will be sure to pass this on to the team for future consideration regarding the option to adjust the reverb and the possibilities of instruments in the room. We hope to welcome you back again soon! Best wishes - Kaylee

Noté 5 sur 5 étoiles

Been several times before great fun for…

Been several times before great fun for my sons 8th Birthday party

16 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi James, thank you for leaving Tenpin Feltham an excellent 5* rating. We are so pleased to hear your son had a great party with us and that everyone enjoyed themselves. We look forward to welcoming you back soon! Best wishes - Kaylee

Noté 5 sur 5 étoiles

The service was very efficient and the staff were helpful and friendly.

The service was very efficient and staff helpful and friendly. A much larger space than when I last visited and with so much more to do as well as the bowling. Our Girlguiding group had a fantastic evening!

16 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Caroline,

Thank you for your fantastic 5* review at Tenpin Feltham! It's great to hear you've had such a lovely time on your recent visit to us. We are delighted you found the staff to be friendly and happy and look forward to welcoming you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hello, Thank you for taking your time to leave us a great 5* review. We are really pleased to hear that you had a great time at our Tenpin in Feltham. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 4 sur 5 étoiles

Had a good time

Had a good time. Quite busy but to be expected. Have improved with refurbishments.

18 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hey James, thank you for the 4* rating of Tenpin Feltham. It's great to hear you had a good time during your recent visit. Please let us know how we can earn that last star in the future.
Take care,
Kirsty

Noté 3 sur 5 étoiles

Great facilities however very slow…

Great facilities however very slow check in with only one person for the 3 hours we were there

10 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Elizabeth
We appreciate your feedback on our facilities. We're sorry the check-in was slow due to staffing limitations, and we'll address this to improve our guest experience. Hope to see you again soon for a better experience. Best wishes - Clare

Noté 5 sur 5 étoiles

Had great fun

Had great fun
Clean and tidy
Good food

9 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hello Hayley, thank you for taking your time to leave us an excellent 5* review for our Tenpin in Feltham. We are really pleased to hear that you had great fun and enjoyed some delicious food during your stay. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great facilities a little expensive

Great facilities a little expensive. Would like to do it more often

3 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Joanne, thank you for the fab 5* review for Tenpin Feltham! We're delighted to hear that you enjoyed the facilities. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We look forward to seeing you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Fantastic hour with the kids

Fantastic hour with the kids, friendly staff and great food and drink!

4 janvier 2026
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Dan,

Thank you for your amazing 5* review at Tenpin Feltham! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff friendly and approachable. We look forward to welcoming you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

The lanes were already set up for us so…

The lanes were already set up for us so we could play straight away.

28 décembre 2025
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Charlotte,

Thank you for your fantastic 5* review at Tenpin Feltham! It's wonderful to see you've had such a great time whilst on your recent visit to us. We love to hear all about your experience and hope to welcome you back again very soon! Best wishes- Steph

Noté 2 sur 5 étoiles

Unfortunately

Unfortunately, my experience at Tenpin Feltham was disappointing. The queues at customer service were extremely long, with only one staff member – sometimes two – trying to serve everyone. This caused a lot of waiting and frustration, especially during busy times.
The venue also felt quite dirty, and there were very few bins available, which made the overall environment unpleasant. With better staffing at customer service and improved cleanliness, this place could be much more enjoyable.
I hope management takes this feedback on board and makes the necessary improvements.

19 décembre 2025
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hello Mel, thank you for taking the time to leave a review of Tenpin Feltham! We're very sorry to hear about the long queues and the venue's cleanliness on your recent visit. Your feedback is really important to us as will allow us to make improvements so please be assured all will be passed to the team. In the meantime, we do hope this will not stop you from visiting us in the future and we very much look forward to welcoming you back. Kind regards - Mel

Noté 4 sur 5 étoiles

The Xmas deal was good to have

The Xmas deal was good to have . Our lane got clogged up with balls and there was not as much staff around to deal with the issue. Same with the arcade machines not working or the ticket eater jamming - having staff to sort out was a bit hard .

17 décembre 2025
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi there,

Thank you for your 4* review at Tenpin Feltham! We are delighted you've took advantage of the Christmas deal whilst on your recent visit to us, however we are very sorry to hear you found the staff were not around when you needed some help, we will ensure this is passed across to the correct team to make any future improvements needed! Best wishes- Steph

Noté 5 sur 5 étoiles

Nice place

Nice place. Good fun for adults and kids

13 décembre 2025
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Alicja, thank you for leaving Tenpin Feltham a wonderful 5* rating. We are thrilled to hear you had a great time with us recently and we look forward to welcoming you again soon! Best wishes - Kaylee

Noté 2 sur 5 étoiles

Tenpin Feltham!

The employees were inflexible, the place wasn’t very clean and the cues were long for the bar and service counter.

13 décembre 2025
Logo de Tenpin - Feltham

Réponse de Tenpin - Feltham

Hi Andy, we are really disappointed to hear your recent visit was not an enjoyable one and we very much appreciate you leaving your feedback to make the team aware so that improvements can be made for future visits. We do hope this will not put you off from visiting us in the future and we look forward to seeing you again soon! Best wishes - Mel

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus