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Tenpin - Swindon Avis 

176
TrustScore 4.5 sur 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Royaume-Uni

  • 0333 034 6100

4,3

Excellent

TrustScore 4.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(176)

11 238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I booked the karaoke for my daughter…

I booked the karaoke for my daughter and 3 friends for an hour. The microphones weren’t working so they had to queue back up at the desk for them to fix them. They ended up getting them new ones, 5 minutes later, these didn’t work either, so again had to come out of the booth to ask for assistance. They ended up changing the microphones again. They lost a lot of time that I had paid for by waiting around.

19 février 2026
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Réponse de Tenpin - Swindon

Hello Claire,
Thank you for taking the time to rate Tenpin Swindon 1 star. We are sorry to hear that the microphone wasn't working twice. We will pass this feedback onto the venue. We appreciate you taking the time to offer us feedback. All the best ~ Laura

Noté 4 sur 5 étoiles

Good fun

Good fun, busier than usual late night. Staff warm and helpful

17 février 2026
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Réponse de Tenpin - Swindon

Hi there, thank you for 4* review for Tenpin Swindon! We're glad to hear that you had a fun visit and that our team had provided a helpful service. We look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great time

Had a really good experience. Place was very tidy(Swindon Tenpin). Lane was ready on arrival. Good atmosphere. Staff friendly. Will go back. Much cheaper than other alley in Swindon.

16 février 2026
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Réponse de Tenpin - Swindon

Hello Kath,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that the venue was tidy, had a good atmosphere and that the staff were friendly. We look forward to welcoming you back again soon for anything 5 star experience. All the best ~ LR

Noté 3 sur 5 étoiles

Bowling two games with food.

Bowling two games with food.
We have enjoyed the experience but the food let it down a bit. I think you should look into how to improve and provide better quality food.

15 février 2026
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Réponse de Tenpin - Swindon

Hello Dana,
Thank you for taking the time to rate Tenpin Swindon. We are delighted that you enjoyed the bowling. We are sorry to hear that the food was not up to standard and we will look into making improvement for the future. We hope we get the opportunity to welcome you back soon and that your next visit is a 5 star experience. All the best ~ Laura

Noté 4 sur 5 étoiles

Great value bowling games on Tuesdays and Thursdays…

Great value bowling games on Tuesdays and Thursdays, lots of different games to play in the arcade. Decent food selection which was tasty.
It was very busy but abit unorganised, long wait for food and the bowling booths should be cleaned in-between customers. Overall we had fun.

19 février 2026
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Réponse de Tenpin - Swindon

Hey Lisa, thank you for taking the time to leave a review of Tenpin Swindon. We are pleased to hear that you had a fun experience, despite wait times being longer than usual. Your feedback is important to us and we will ensure this is passed on to the correct teams. Hope to see you back again for another fun time.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Fun place to visit for all ages

The staff are all very friendly and there is a great atmosphere.

19 février 2026
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Réponse de Tenpin - Swindon

Hello, thank you for the lovely 5* review of Tenpin Swindon! We are really pleased to see you had a fab visit and found our team and atmosphere great and we can't wait to see you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Great fun

Great fun - good facilities. Staff were nice. Grandchildren enjoyed it.

19 février 2026
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Réponse de Tenpin - Swindon

Hi Julie,

Thank you for your fantastic 5* review at Tenpin Swindon! It's great to hear you've had such a fantastic time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Swindon

Hi Iwona, thank you for the lovely 5* rating and review of Tenpin Swindon. We are pleased to hear that you enjoy spending your time at Tenpin and we hope to see you back again for another 5* experience.
Take care,
Kirsty

Noté 5 sur 5 étoiles

excellent experience

17 janvier 2026
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Réponse de Tenpin - Swindon

Hi Rahul, thank you for the wonderful 5* rating for Tenpin Swindon! We're so pleased to hear that you had an excellent experience and we can't wait to see you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

No delays

No delays , great service

8 février 2026
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Réponse de Tenpin - Swindon

Hello, thank you so much for this brilliant 5* review or Tenpin Swindon! We are really happy to see you had such a great time and we hope to see you again soon for another 5* experience! Best wishes - Mel

Noté 5 sur 5 étoiles

Great experience

Great experience. BUT Great revamp with glass between each cubicle… If plastic hooks could be fitted over the top of the glass frame to hand coats on it would make a difference so that you could use the seats to sit on and not be piled up with coats.

8 février 2026
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Réponse de Tenpin - Swindon

Hello Steve, We're glad you enjoyed your experience. Thank you for the suggestion regarding coat hooks on the glass frames. We appreciate you bringing this to our attention, as we are always looking for ways to improve our customers' comfort. We do hope to see you again soon. Best Wishes - Kimberley

Noté 4 sur 5 étoiles

Bowling

Everything was great the only thing we thought was not great is putting every one close to each other on the lanes as there was only 3 other parties in at the time, and when the other parties have small kids it was a bit annoying. You could have spread them out as it was so empty, like they do in restaurants to make it look busy.

23 janvier 2026
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Réponse de Tenpin - Swindon

Hello Chris, We appreciate your feedback. We're glad you enjoyed your visit overall. We'll review our lane assignment process to better accommodate all guests, especially during quieter times, to improve everyone's experience. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

I booked pizza and bowl for 6 people

I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice

21 janvier 2026
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Réponse de Tenpin - Swindon

Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Great and helpful staff

had fun and the staff were really nice

17 janvier 2026
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Réponse de Tenpin - Swindon

Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

It was great and the staff was very…

It was great and the staff was very helpful even thought few machines were out of use the staff was always ready to help. Apologies I forgot the name of our host form my Daughters birthday party she is really great and helpful

18 janvier 2026
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Réponse de Tenpin - Swindon

Hi Iggy, thank you for leaving Tenpin Swindon an incredible 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit, especially your party host! We hope to welcome you all again soon. Best wishes - Kaylee

Noté 5 sur 5 étoiles

Was great two games and food all…

Was great two games and food all excellent

17 janvier 2026
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Réponse de Tenpin - Swindon

Hi Danielle,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a lovely time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Noté 1 sur 5 étoiles

Burger and chips were freezing when…

Burger and chips were freezing when they came out, no one ate it.
We asked for warm food but they just gave us a silly laugh. They didn't care. A refund would have been nice if they can't keep the food warm.

22 janvier 2026
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Réponse de Tenpin - Swindon

Hello there. We are sorry to hear that your meal was cold when brought out to you. We'll investigate this issue to ensure that this does not happen again. We appreciate your feedback. And we do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Noté 3 sur 5 étoiles

Although the overall experience was…

Although the overall experience was good, the food was awful, bland and cold, they even miscounted, we had a group of 12 but only brought out 11 meals.

I wont let the food take away from the fun and memories that were made on the day.

22 janvier 2026
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Réponse de Tenpin - Swindon

Hello there, We appreciate you sharing your experience from your recent visit to our Tenpin in Swindon. We're sorry the food was disappointing and for the miscount. We'll address this with our team to ensure improvements are made. We're glad you still made good memories! We do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

All staff very helpful & polite

All staff very helpful & polite
My only down fall was the booking system, it allowed me to book for party of 7 for 1 lane then when arrived was told you were only allowed 6 on a lane which ment we was split up, this was the first time I’ve seen my family in 2yrs & thought it would be a nice bonding session with the kids but didn’t feel like that sadly.

17 janvier 2026
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Réponse de Tenpin - Swindon

Hi there,
We appreciate your kind words about our staff. We're sorry the booking system caused your family to be split up, especially after such a long time apart. Thank you for your feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, great night

11 janvier 2026
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Réponse de Tenpin - Swindon

Hi Liz,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

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