We wanted some photos adjusted and copied today at the Culverhouse Cross store. The lady serving was very unhelpful and did not seem interested or very knowledgable. We left very dissapointed however... Voir plus
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We wanted some photos adjusted and copied today at the Culverhouse Cross store. The lady serving was very unhelpful and did not seem interested or very knowledgable. We left very dissapointed however... Voir plus
L'entreprise a répondu
I recently left a 3 star review because my canvas print was not centred as I arranged it online. I went into the store to ask if anything could be done and was served by Tori (who was also juggling s... Voir plus
L'entreprise a répondu
Super quick turnaround on a personalised mug, with high quality output. Fantastic staff who also managed a Christmas photoshoot with a wriggly unhappy 9 month old. Lovely quality pictures came out. P... Voir plus
Used Tesco photobooks several times and really easy to use , especially to edit size and position of photos on each page. Also u used to be able to edit the photo, especially crop it, from the photob... Voir plus
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Tesco Photo, do more from your digital photos by turning them into prints and gifts
Royaume-Uni
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I recently ordered a family print with our names in writing below the photo and a frame. When ordered it the preview looked fine.
When it arrived however two of the names across the bottom had been cut off. Completely unusable. So someone took that print out of a machine and packaged it up with a frame and sent it thinking that was ok???? Anyone looking at that can see it was completely unacceptable.
Not only that but I immediately contacted Tesco photos by e mail to complain and ask for a replacement as it was gift. Have heard nothing back. No reply in over 2 weeks. Not what I expect from Tesco, the customer seems not to matter anymore .

Réponse de Tesco Photo
I have used before and been very happy with the service.
This however was a battle that hasn’t ended yet. First I couldn’t open my account I know what my e mail is and password it kept saying account not found, I tried reopening my account then it stated this e mail has already been registered. Using my work e mail i opened another account then I placed and paid for the order.
Nothing came in the post, no emails, after a week I tried to contact Tesco. Why do large companies not have phone numbers ? The only option was to e mail. They didn’t respond very quickly, when they did the reply said we can see it’s been produced but not been dispatched. Another will be produced and then dispatched. I still haven’t received anything almost 3 weeks after the order was placed. The whole experience has made me decide I won’t use them again.

Réponse de Tesco Photo
Good quality photos and good value at 12p each. Arrived on time.

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The actual service was top notch and no complaints at all.
The reason for just 3 star's is the 4 images mug I ordered the quality of the pictures were absolutely awful and I didn't have the nerve to actually give this mug to my friend. It went in the bin and would not order again from Tesco.

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Personalised Calendar printed very well.
All done quickly and at good price.
Would use again, Bournemouth branch.

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Very friendly guy at the Hastings store. Very quick and efficient. The printing quality is amazing.

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Collecting prints from the Silverburn branch of my late wife who had passed months prior.
. The gentleman serving me was very sympathetic and even took time to laminate one particular print. The standard of the prints was fantastic. Have used the system several times since with many more selections in my basket.

Réponse de Tesco Photo
There was a mix up with my order which got sorted out immediately once I'd emailed customer services. Very friendly & efficient. Photos very good quality & quick delivery. I always buy photo credits which makes the prints an excellent price.

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Great price for photos but I never received the email to inform me they were ready so I had to chase this up myself.

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I ORDERED A CANVAS OF MY PRECIOUS PET FIGO, WAS VERY PLEASED, IT WAS HALF PRICE REDUCED FROM £60 OR I WOULDNT OF PURCHASED IT, VERY EXPENSIVE, SO COST ME £30, BUT OVER ALL VERY PLEASED

Réponse de Tesco Photo
Wow! What a great product and a fantastic service. I put together a slim calendar online which was easy to do and I collected it within a few days. I will definetly use Tesco again for their range of photo products.

Réponse de Tesco Photo
It was great from ordering to popping into store to pick it up .

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I’ve had several different Tesco Photo books printed over the years and never been disappointed. Even when some of the old photos were deemed to be poor quality I was surprised how well they turned out. They were delivered within 3 days. Thank you Tesco

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I use Tesco for printing my photos a lot. I have used other company's as well but I stick with Tesco because the printing is usually very good as long as you make sure your images are at least 600DPI for anything larger than 6 x 4. I have printed some brilliant wildlife photos this way at 12 x 8 with great resolution. The photos are usually delivered within a few days. I have also made calandars as well.

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I took 5 mins to throw a load of pics into a little square soft cover photo book , it came out a treat

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Absolutely brilliant, downloaded my chosen photos, chose the nearest store, which was about 11 miles away, but fortunately my friend lived near the store so she collected them for me. I had an email to say they were ready for collection and my friend picked them up. I couldn't wait to see them, I needed them to be really clear as they're were going to be used in court as evidence, well I wasn't disappointed they were brilliant and much cheaper than I thought they'd be too, will definitely use Tesco again.

Réponse de Tesco Photo
Great calendar terrible experience purchasing it. I live in US and wanted to make a calendar for my mother in the UK for her birthday. The site didn’t indicate any location restrictions and after uploading the images and creating the calendar I finally got to payment and was unable to complete the transaction… despite accepting VISA a globally recognized credit card!! really really frustrating

Réponse de Tesco Photo
Nice photos good quality
BUT no email to say they were ready
Had to telephone!

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I bought 3 magic mugs. Expensive £13 each. First look, fine. But after 1st use you can always see the pictures and there's no magic anymore. For the cost totally rubish, quality not that good. Won't use it again. Unless the service improves

Réponse de Tesco Photo
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