The AA check was exactly as described. Alot of checks, test drive and then a call with a detailed report. Would have liked a little more detail but I chose the Advanced version and that is the best on... Voir plus
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Never did due my diligence as expected AA to provide a reasonable service. Paid over 300 quid for an advanced inspection and am still waiting 3 days later for promised report and phone call. Have chas... Voir plus
I paid nearly £300 in advance for a vehicle check before buying and received a email confirmation of my purchase. AA seem to start planning the appointment with garage and i waited for a report. Howev... Voir plus
Absolutely shocking service. Booked vehicle inspection online. Relayed to car showroom that they will be contacting them. No phone call within the 4 day limit. After 5 phone calls to customer ser... Voir plus
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Just tried to book a car inspection…
Just tried to book a car inspection with AA. This is what they offer on their Website:
Up to 206-point check
For vehicles of any age
Full photographic report
Detailed physical inspection, including mechanical parts
Bodywork checks for accident damage
Up to 10-mile road test
When I tried to book it in, they wouldn't do one as the car was over 15 years old. Rubbish service
Booked an inspection
Booked an inspection. Finally got a date (1 week later). Morning of inspection got call from AA to say they had nobody to to do it. !! Sellers waited over a week and are understandable angry. I lost the sale on a vehicle I’d searched for ages to find.
Zero responsibility or concern from AA , except to inform me that the sellers were upset and would wait no longer. Nice one AA. Never ever again. Be warned !!
Absolute disgrace
Absolute disgrace - customer service is non existent! Their system wouldn’t accept the V5C date even tho the seller logged onto DVLA system in front of me to get it, tried to contact the AA to resolve it but telephones just ring out and emails ignored so paid £15 for a check on a £27k van that is now worthless as unable to update within 30 days for insurance cover. I eventually rang the normal AA helpline only to be told they couldn’t/wouldn’t help me - fobbed me off to CAP HPI but they don’t answer their calls either so save your money and avoid the AA/CAP HPI for vehicle checks as they’re not worth the paper they’re written on.
AA car check misery
I recently had the misfortune of purchasing a bundle of 5 AA car checks and experienced the worst customer service I have ever encountered . There was an issue with the first check that required me to speak to them on the phone as I was about to travel a long distance to purchase a car .I then spent over an hour on the phone in 3 twenty minute intervals each of which said from the start that I was first in the que but after a long wait just cut me off, I ended up having to use another check . As there was clearly no way of speaking to anyone on the phone I later sent a message on there contacts page explaining my frustration which up to now , 7 days later has been completely ignored .AA car checks are amongst the dearest and I I normally use cheaper ones but on this occasion I decided to spend the extra but I have to say that the lesser checks provide much better customer service , it dawned on me that if the check resulted in a major more costly issue contacting AA would be a nightmare
It is a scam/fraud
It is a scam/fraud. I paid 29.99 for 6 car checks. They didn't deliver. So I call the bank to stop the transaction. They did cancel the payment for me and advised that theaacarcheck.com is a scam.
Waste of £15
Told me if the car is wanted by the Police,
The year the car was registered
When it was last acquired date
Car Specs.
Gives no car history, or faults. Free sites give a lot more info of history and will do a full check for under £8.
Do not waste your money
The report was really poor for the price of £15
I've recently bought a car history check from this website and I would not recommend it to anyone.
The report was really poor for the price of £15.
I find most of the data in this report as something that I already know.
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