Lorraine at The Designer Rooms was absolutely fantastic. She went above and beyond to help us, moving chairs around, lifting rugs and taking them downstairs so we could see what worked best with o... Voir plus
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We went into the shop as we had never came across it before, we got looking at the furniture and was greeted with the lovely Allison in the Livingston store who was happy to answer any questions we ha... Voir plus
Good shopping experience. Staff attentive but allowed plenty time/space for browsing yet they made themselves available when I had questions. Robbie moved chairs around to suit my tastes without any... Voir plus
Denise deserves a medal, she was the most patient and least pushy sales person ever. Having had a right faff with Fraud checks on my card and having to call the bank which took forever… etc etc, she r... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Coordonnées de contact
4,8
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I was left to browse before making eye…
I was left to browse before making eye contact and engaging with the sales person who was excellent with his advice and knowledge of the beds on sale.
26 juillet 2026
Used a good few times over a the years…
Used a good few times over a the years and always friendly and not in your face for the sale..can't fault the store..
23 juillet 2026
Gorgeous store could buy the lot…
Gorgeous store could buy the lot ..staff are lovely very helpfull.and so nice wdnt go anywhere else. Thank you so much new store is gorgeous in kilmarnock.cant. wait for my lovely new goods.
Jan Crisp..
25 juillet 2026
The staff and the customer service was…
The staff and the customer service was excellent.
22 juillet 2026
Our Designer Rooms experience.
Did not feel rushed to make a decision, left to wonder around the store at leisure. Staff were very good. Especially Lorraine.
25 juillet 2026
Fantastic service from the delightful…
Fantastic service from the delightful Alison. Love the sette, tremendous delivery times and flexibility. Very helpful and knowledgeable. Thanks .
25 juillet 2026
Avis spontané
The Kilmarnock showroom is a pleasure to shop in
The Kilmarnock showroom is beautiful with excellent stock to choose from. The staff over all shops are extremely pleasant, friendly ,helpful and very knowledgeable about all the ranges in store. They make buying a pleasant experience.
25 juillet 2026
Service excellent.very friendly staff…
Service excellent.very friendly staff who go of their way to help you. We always enjoy our visits to the store. When you send out invitations, it would be nice if you held a raffle .
18 juillet 2026
The gentleman who dealt with me was…
The gentleman who dealt with me was extremely pleasant he was very patient with me and so helpful. There was a great sense if relaxation with him as if ee had known each other
A very good and pleasant experience
17 juillet 2026
Alison was extremely helpful in helping…
Alison was extremely helpful in helping me decide on my new furniture, very satisfied with the service!
25 juillet 2026
Avis spontané
Lovely new store went in and greeted by…
Lovely new store went in and greeted by Denise, who was very friendly ams helpful.
Thank you so much you made the experience amazing.
24 juillet 2026
This was my first visit to the new shop…
This was my first visit to the new shop in Kilmarnock and it did not disappoint. A beautiful showroom to walk around and spoilt for choice.
24 juillet 2026
Very attentive staff
23 juillet 2026
Went in to just look at dining room…
Went in to just look at dining room chairs, so many styles to choose from. Ended up buying them there and then. Staff were lovely.
23 juillet 2026
AVOID!
AVOID!
After purchasing a garden BBQ kitchen it has been nothing but hassle.
Purchasing the BBQ which was all good,and I was told the BBQ would be delivered and assembled on arrival.
Delivery men then told me on the day of the delivery a new email had came out and they no longer assembled this item.
Called customer services and had to go through many emails to get them to send someone out.
They sent someone out who assembled the BBQ for me (very nice men) and on inspection one of the panels is a different colour from all of the rest of the BBQ,minding this BBQ,kitchen was very expensive.
Here we go again back and forth to CS and all they kept telling me was that I wasn't covered. I have sent them photos and still they will not help me with this situation.
Very frustrating 😕
I certainly will not shop with this company again!
Customer service appauling.
23 juillet 2026
Avis spontané
Really friendly and helpfull in shop
23 juillet 2026
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