The Little Green Sheep Avis 

Fantastic customer experience. Prompt reply and assistance to sort my issue. Tegan was especially helpful and kind thank you

The Moses basket is a great product and The Little Green Sheep were so helpful and offered support whenever we needed help with a replacement part.

Ordered moses basket bundle after horrible experience elsewhere. Products arrived next day. One screw was damaged but quickly replaced by Demi. Customer service has been great, fair prices and free next day delivery. Highly recommend.

Great company with even better customer support. Had an issue with the bamboo basket and the issue was resolved quickly with a solution I was happy with. Overall a brand I wouldn’t hesitate to purchase from in the future! Shout out to Tesni, who was the customer support advisor who handled my case, brilliant and very understanding!

I was gifted the Moses basket stand by my auntie as a kind baby shower gift. When choosing the stand we looked at measurements but couldn't see anything clear on the page, so went onto the John Lewis website. We later realised that they only have the widest measurements of the stand on there and once built our crib didn't fit into the shorter side of the stand.

After a few emails The Little Green Sheep kindly sent us the walnut rocking stand as this fit our crib as its the same size either side and the larger measurement.

Although there was this slight inconvenience the quality of the stands are lovely and easy to assemble. Our issue was resolved quickly, with my only negative being there needs to be clearer dimensions on the site and other suppliers websites.

Demi was fantastic in helping us with our assessment with great response times and swiftly resolving our issue

Very helpful that went above and beyond! It’s unusual these days to get the “personal touch” from a company. They kept me fully informed, offered helpful alternatives and I would definitely recommend their products and online service. Not a one size fits all approach.

Next day delivery - should have been delivered on Friday 1st of August as it was order before their cut off for next day(ordered on the 31st. We chose this company as we had our little one early and needed the Moses basket and it didn’t arrive until the Monday. The quality of it is poor, none of the screw holes have been drilled deep enough so makes it unfit to be used due to it not being sturdy. I would in any case avoid using the little green sheep. Customer care are also not that much help as you’d expect when your spending a healthy chunk of money on an item.

We purchased a 90 x 190 mattress and found it to be extremely firm—so much so that even our children complained about it. When we tried to return it, the company refused, unlike most other reputable mattress providers who offer more flexible return policies.

They claim to follow the Lullaby Trust’s guidelines, but those are intended for infants up to 12 months old not for older children. We had high hopes for a natural, comfortable mattress, but were left very disappointed. We’ve now had to buy mattress toppers just to make it bearable. They really need to reconsider both their mattress design and their customer service approach.

We ordered the Moses basket with stand and though it looks nice in pictures, we were unable to use it as putting the stand together was impossible.

The dow joints do not fit snug, and even when put in place and tightened with the screws below, the stand will not sot square and sits loose; the legs do not fit properly in to the piece of wood when screwed in place. In short, the parts just seem really poor and as such, we weren't able to put it together properly.

I messaged the company, and to be fair they sent a replacement stand so I can't complain there. However, this stand was even worse. With the Dow joints in place and screws tightened, again, the stand seems loose and you could literally pull a leg towards you no force what so ever to test the sturdiness when screwed, only for it to come apart. In no way shape or form would you risk putting a basket on the structure with a child in it.

Not much else to say, customer service seems sound enough at the moment but we are left with a baby without a cot for the house and with two stands sent, the second even worse than the first, it seems there's a manufacturing problem. A cursory look at other reviews would say much the same with this product it would seem.

I'll be looking for a full refund for this cot and won't be using the company in the future.

Brilliant customer service. Very quick to respond and sent free of charge a replacement part for a Moses basket. Thank you.

Products arrived as described and ahead of the expected timeframe. Great customer service.

I contacted The Little Green Sheep with a enquiry and they responded so quickly and efficiently. I couldn’t recommend this business enough. Thankyou once again!

They have helpful customer service, and their products are organic, breathable, and non-toxic, which is great for the peace of mind of a first time mom!

Beautiful products. There was an issue with something in my delivery when it arrived which was instantly resolved and a replacement was delivered the very next day. Speedy customer service and response time was very quick from Tegan in customer services. Will definitely keep using their products.

Had an issue applying a discount code and it was fixed by the team within 20 minutes. Excellent service.

I purchased a moses basket from The Little Green Sheep, which we were really happy with. Unfortunately it then developed a fault with one of the handles, which frayed. I contacted The Little Green Sheep and within 24 hours they had dispatched a replacement basket to me. Excellent customer service, and a lovely product.

Excellent product and customer service!
Highly recommend!

There were a few issues with my order but the customer service was excellent and I’ve ended up with high quality, beautiful products

Good quality items and fast delivery