The Little Green Sheep Avis 

230
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a moses basket, stand and bedding for our daughter's first baby and it's beautiful. Such good quality. Also amazing service. Had a question when ordering and was able to speak to a very h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As I was assembling my snuzpod, my dog damaged one of the castors. I emailed Snuz to enquire about buying a replacement and they were so quick to respond and extremely helpful. I received a replacemen... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

**READ BEFORE USING*** Sold me a faulty Moses basket which would have caused serious injury if used. Once contacted and finally got a response (they take more than the 1-3 days stated, and they do no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An item was mistakingly missing from my delivery and the company have been amazing. Straight away ensured that the item has been re-sent express and will be received within 24 hours. The quality of th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(230)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing!

Amazing customer service, would highly recommend and will be purchasing from this company again!

19 mai 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you so much for your kind words! We're thrilled to hear you had a great experience and truly appreciate your recommendation. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Excellent customer service

Very helpful staff, I had an issue I needing resolving and they were quick to sort it. 5* service...will buy again :)
Thanks to Tegan for providing great customer service x

15 mai 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you so much for your lovely feedback! We're so glad to hear Tegan was able to help, she’ll be thrilled to hear your kind words. We really appreciate your support!

Noté 1 sur 5 étoiles

Do not buy the moses basket or stand

Do not buy the moses basket or stand. They barely last 2 months. It's been designed to be particularly flimsy so that the plastic edges keeping the basket in place snap easily and the handles break apart to force you to buy another or prevent you from handing on.

10 mai 2025
Avis spontané
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Réponse de The Little Green Sheep

We’re really sorry to hear about your experience with the Moses basket and stand. Our products are designed with quality and longevity in mind, so it’s concerning to hear this feedback. We’re currently reviewing materials and design to address any issues like the ones you've described. Thank you for bringing this to our attention, your feedback helps us improve.

Noté 1 sur 5 étoiles

Not great moses basket

Not great moses basket. The basket smells upon opening the box. The sheet is not compatible with the mattress and does not fit, it absolutely huge. The stand does not take 25 minutes to construct, more like 2 hours and with two people. You will also need power tools, screw driver is not adequate.

24 avril 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you for your honest feedback, we’re really sorry to hear the Moses basket didn’t meet your expectations. We’re actively working on improving the sheet sizing and will also review the stand assembly guidance based on your comments. Your experience matters to us, and we appreciate you taking the time to share it.

Noté 1 sur 5 étoiles

The worst logistics and delivery…

The worst customer experience!
I do not recommend ordering from this company. Paid for next day delivery a week ago, mattress still not here and when you contact them the promise you the next day but it never arrives.
So our son is having to sleep in old cot bed even though new bed has been delivered,
I would stay well clear of this company if I knew what I did now.

26 avril 2025
Avis spontané
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Réponse de The Little Green Sheep

We're really sorry for the delay and the frustration this has caused, especially when you were counting on us during such an important transition. This is not the experience we aim to provide, and we’re urgently looking into what went wrong.

Noté 1 sur 5 étoiles

Disappointing products and customer service

I was really excited to get my little green sheep Moses basket and give our newborn a toxic free start. However, we bought Moses basket sheets with our Moses basket and the sheets are so loose that they cause a health and safety hazard. From checking the product reviews, we are not the only people who found this. It seems as though little green sheep are looking to supply the wider market Moses baskets to have made them bigger, rather than focus on their own products, leading to a loose fitted sheet. Customers service provide us a template email response to our concerns. Very disappointed as I was hoping that little green sheep would have customer service to match their mission statement. Shame on you little green sheep.

15 avril 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you for your feedback, and we're truly sorry to hear about your experience. We understand your concerns about the sheet fit and want to reassure you that we're introducing a new fitted sheet after the feedback received.

Noté 5 sur 5 étoiles

Amazing support from Demi

Amazing support from Demi in the Customer Service team!! Very helpful and understanding of the request!

100% recommended TLGS to friends and family!

7 avril 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you so much for your lovely feedback! We’re so happy to hear that Demi was able to support you so well!

Noté 5 sur 5 étoiles

Incredible customer service

Incredible customer service! Had an issue with a single part of my Moses basket, and sent an inquiry, response within an hour and a replacement part on its way!! Really impressed with the customer service, which is the most important thing when you’ve got a baby!

2 avril 2025
Avis spontané
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Réponse de The Little Green Sheep

Hi Carolyn,

Thank you so much for your kind words!

We're thrilled to hear our team was able to assist you quickly and get that replacement part on the way. We know how important it is to have peace of mind, especially with a little one in the house so we're always here to help however we can. Wishing you and your baby all the best!

Best wishes
LGS CE Team

Noté 5 sur 5 étoiles

Great Customer Service!

Great customer service!! We had an issue and they went out their way to sort it. AAAAA+++++

31 mars 2025
Avis spontané
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Réponse de The Little Green Sheep

Hi Will,

Thanks for your lovely feedback. We're so pleased we were able to help in resolving your issue for you.

Best wishes
LGS CE Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service - fast and friendly responses with a refreshingly no-quibble attitude! Thank you.

17 février 2025
Avis spontané
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Réponse de The Little Green Sheep

Thanks for taking the time to leave us some lovely feedback! We're so pleased you had a great experience with our CE Team.

Noté 5 sur 5 étoiles

Tegan was so so helpful!!

I had issues with my liner and Moses basket and Tegan was super helpful in sorting everything for me with replacements etc. Quick responses and solutions every time! Really appreciative of the help and professionalism!

17 février 2025
Avis spontané
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Réponse de The Little Green Sheep

Hi Georgia,

Thank you for taking the time to leave us a review. We're so pleased Tegan was able to help with your Moses Basket issue! If we can help with anything else in the future then please do not hesitate to get back in touch.

Best wishes,
LGS CE Team

Noté 5 sur 5 étoiles

Exemplary Customer Service

I contacted the company for help with some missing parts, however my items had been discontinued as we had purchased them some time prior to needing them.
Tegan went above and beyond to source the legs for me, and has sent them out to my address without any delay
The furniture is high quality, beautifully designed and superbly designed.
Thank you Tegan I cannot recommend you highly enough.

22 janvier 2025
Avis spontané
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Réponse de The Little Green Sheep

Hi Adele,

Thank you for your lovely review! We're so happy that Tegan was able to resolve this issue promptly for you and that you love your new furniture!

Best wishes
LGS CE Team

Noté 5 sur 5 étoiles

Great company.....highly recommend

Love the Products....have a moses basket and knitted blanket.
Great company with fantastic customer service. I will 100% buy from them again, highly recommend them

21 janvier 2025
Avis spontané
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Réponse de The Little Green Sheep

Thank you very much for your wonderful review! We are so pleased you're happy with your new moses basket and blanket.

Noté 5 sur 5 étoiles

I received a moses basket from Little…

I received a moses basket from Little Green Sheep and been very happy with the quality and aesthetic of the product. It is beautiful and goes well with our nursery. I needed to contact customer services for a query and they dealt with it very efficiently so I am very happy with their communication as they were quick to sort (Demi was the one I was in communication with).

10 janvier 2025
Avis spontané
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Réponse de The Little Green Sheep

Hi Anomita,

Thank you for your lovely feedback! We are so pleased you love the products you have received and I'm sure Demi will be so happy she was able to help with your query!

Best wishes
LGS CE Team

Noté 5 sur 5 étoiles

Really helpful staff in the customer…

Really helpful staff in the customer service department. Had a broken part on my Moses basket, a couple of emails later they had sent me a replacement out at no cost. The basket was old and well out of warranty. Thank you so much.

23 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Thank you for your kind words! We’re thrilled to hear that our customer service team was able to help with the replacement. If you need anything else, we’re always here to help!

Noté 5 sur 5 étoiles

Quick delivery

Amazing service and delivery was quicker than what we thought it would be!

17 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Thank you for your kind words! We’re thrilled to hear you were pleased with both our service and delivery speed. If you need anything else, we’re always here to help!

Noté 5 sur 5 étoiles

Quick replacement of a Moses basket…

Quick replacement of a Moses basket that developed issues with the handles

18 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Hi there,

Thank you for your feedback! We’re glad we could quickly assist with the replacement of your Moses basket. If you need anything else, don’t hesitate to reach out.

Best wishes,
LGS CE Team

Noté 3 sur 5 étoiles

Good product but instructions are poor…

Good product but instructions are poor says they are labelled up but not labelled just poor all round could of been better

16 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Hi there,

Thank you for your feedback. We’re glad you’re happy with the product, but we’re sorry to hear about the issues with the instructions. We will make sure to review this to improve the experience for future customers!

Best wishes,
LGS CE Team

Noté 5 sur 5 étoiles

Excellent service and amazing products,

7 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Thank you for taking the time to leave us a lovely review!

We are so pleased to see you were happy with our service and products.

Noté 1 sur 5 étoiles

Really disappointing experience

Really disappointing experience. Delivery sent to wrong address even though it was correct on our confirmation email, multiple days of it being out for delivery but no updates and not arriving. Staff giving us the run around, not following up. The quality of the experience has been so incredibly poor that I have no confidence their products will be better even if it does ever arrive.

9 décembre 2024
Avis spontané
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Réponse de The Little Green Sheep

Hi there,

Thank you for taking the time to leave us a review!

We are so sorry to hear about your recent experience. We do appreciate all feedback we receive as this helps us to improve our service.

Best wishes
LGS CE Team

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