Terrible, expensive and poorly designed Ipad case for my Ipad Pro 11 M4. The leather cover hangs almost a half inch beyond the cradle holding the ipad. Grooves to stand ipad up on desk or lap are to... Voir plus
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Lisez les avis des autres
I cannot say enough praises for Ella, MaveMall Customer Representative. She went out of her way to guide and direct this old senior citizen, with very few computer skills, to a successful installation... Voir plus
Unfortunately, my experience with MaveMall has been extremely disappointing. I purchased an iPad keyboard in July 2025. When it developed a fault in January 2026, I contacted customer s... Voir plus
I received my Swift 360 keyboard yesterday and naturally, tested the heck out of it right away. Bottom line, I really like it. It's very well engineered and the keys are good size, with just the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2021, MaveMall has come a long way from its beginnings in a Home Office. When we first started out, our passion for bringing you fine products and such drove us to do intense research, quit our day job, and gave us the impetus to turn hard work and inspiration into to a booming online store. We now serve customers all over the world, and are thrilled to serve you!
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- info@themavemall.com
- www.themavemall.com
3,1
Moyen
104 avis
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A répondu à 3 % de ses avis négatifs
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Came in great shape & im really pleased…
Came in great shape & im really pleased with it. Took awhile to get it & I wish the instructions were better.
4 juin 2025
The case look so much better in person…
The case look so much better in person than in the pictures, and the quality is top tier! 😍😍 I loved it!
2 juin 2025
I’m genuinely happy and grateful for the help of guidens…
I’m genuinely happy and grateful that the company made an effort to guide me on how to return a product. They even provided me with different options to choose from, which made me realize that returning it might not be worth it due to customs and international shipping costs. That’s why I chose to accept the 20% refund option instead. Thank you again for the support and understanding.
23 mai 2025
Paid for product not received=Fraud
Ordered and PAID for product February 2025 and we are now Summer and never received product. This is FRAUD even with many attempts in writing. They refuse to provide proof
12 juin 2025
Avis spontané
Réponse de MaveMall
We’re sorry to hear about your frustration. As our records indicate, we informed you that the item was out of stock, and you subsequently initiated a chargeback, which resulted in a full refund being issued over three months ago.
We always aim to resolve issues as quickly and fairly as possible and appreciate your understanding in this matter. As the issue has been fully resolved, we kindly ask that you refrain from posting repeated negative reviews.
Initially service was great with regard…
Initially service was great with regard to communication and delivery, however, once we received the iPad cover it literally fell apart after a week.
I have emailed them and had no response, but keep getting emails to review.
21 avril 2025
I loved the case
I loved the case, was simple to put on and use. Looks great and it’s good quality
22 mars 2025
Tracking number was wrong …
They haven't shipped the product for 3 weeks and given one yodel tracking when reached to yodel they said the product is still waiting to be shipped to yodel by mavemail. I paid 98 pounds for the iPad case. After I wrote this in a week's time I received the key board. It is working good . I think only problem is shipping timeline
24 mars 2025
Avis spontané
Have to pay shipping on return.
25 février 2025
Great product!!!
I have never written a review before but this product deserves to be highlighted! It is amazing! I am very happy with my purchase.
11 février 2025
Horrifying experience Horrifying experience this people are…
Horrifying experience this people are fake selling $10 things is $200
Cheating customers and no customer support
15 janvier 2025
Turned my iPad into a computer
Turned my iPad into a computer. The only down side is they both have to be charged individually.
13 janvier 2025
Pefekt für ipad
Pefekt für ipad, paßt exackt hinein, funktioniert wie es soll, besser als jede Klaphülle.
19 janvier 2025
What I ordered was the wrong size and I…
What I ordered was the wrong size and I was not able to return and get a refund, but was offered to buy the correct size. Not be able to return an untouched item because it was the wrong size is ridiculous. This was my first and last time ordering from your company
16 janvier 2025
Réponse de MaveMall
Dear Michele,
Thank you for your feedback. We understand your frustration, and we sincerely apologize for any confusion. After reviewing your order, we can confirm that the correct keyboard was shipped based on your original order.
As per our return policy, if you would like to receive a refund, we kindly ask that you return the product to us in its original condition. Please email us to initiate the return process, and we’ll be happy to guide you through the next steps.
Thank you for your understanding, and we hope to resolve this to your satisfaction.
Best regards,
It took forever to be delivered
It took forever to be delivered. There are scratches on the case! It feels cheap. Would NEVER ORDER AGAIN.
13 janvier 2025
Réponse de MaveMall
Dear Robyn,
I'm sorry to hear about your experience. We strive to provide high-quality products and fast delivery, and it's disappointing that we fell short in your case. Your feedback about the scratches and the quality of the product is important to us, and we would love to make it right. Please reach out to our customer support team with your order details so we can resolve the issue to your satisfaction.
Thank you for bringing this to our attention.
Long processing, fast shipping, great product
The processing of my order took over a week, I sent an email to customer support and they responded within the hour and were very nice and helpful. After that my package was shipped very fast and arrived within a few days. So maybe my order was "forgotten" or smth, but everything got cleared up quickly. The iPad case itself is also great, it's so helpful and I don't have any complaints about it!
13 janvier 2025
I have not receive my order yet
I have not receive my order yet, and have not receive any update regarding my order.
30 décembre 2024
Réponse de MaveMall
Hi Yvonne,
Thank you for your feedback, and we sincerely apologize for the delay and lack of communication regarding your order. We understand how frustrating it can be when expectations aren't met, and we truly appreciate your patience.
Upon reviewing your order, it shows that it was delivered within the estimated timeframe—although it did arrive 2 days later than originally anticipated. We always strive to ensure that our deliveries arrive on time, and we regret that this delay occurred.
We are actively working on improving our communication and order tracking systems to prevent this from happening in the future. If there’s anything further we can assist with, please don’t hesitate to reach out.
Thank you for being a valued customer!
Best regards,
I’m still waiting on my order which is…
I’m still waiting on my order which is crazy I can’t believe this scam of a site
4 janvier 2025
Avis spontané
Réponse de MaveMall
Dear Jesus,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for any frustration caused by the delay in receiving your order.
After reviewing the details of your order, we see that it was successfully delivered within the estimated delivery timeframe. However, we understand that delays can be inconvenient, and we truly regret any confusion this may have caused.
We always strive to improve our service and ensure timely deliveries. If there's anything else we can do to assist you, or if you have further concerns, please don’t hesitate to reach out to our customer support team.
Thank you for your patience and understanding.
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