Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.
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Lisez les avis des autres
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Voir plus
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Voir plus
L'entreprise a répondu
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Coordonnées de contact
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Etats-Unis
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3,3
Moyen
753 avis
Demande des avis aux clients
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A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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The shipping is the reason for the 2…
The shipping is the reason for the 2 stars.
It took a week to get the part.
You need to work at getting your shipping speeded up.
I need to get my refrigerator up and running and instead ordered the part from amazon.
It took 2 days and was in my hand.
3 octobre 2025
Réponse de RV Fridge Guys
Sorry for the delay there, Randal. It looks like this part had to be special ordered which explain the delay. Our shipping times for parts in stock is typically 2-3 days.
Great pricing, matched by awesome service!
The pricing was very fair and actually significantly more affordable than virtually every other quote that I received for the new refrigerator.
A noteworthy bonus was the fact that the shipping was included in the price.
Delivery was quick and professional.
Very pleased.
2 octobre 2025
Réponse de RV Fridge Guys
Thanks, James!
ITEM SHIPPED PROMTLY
2 octobre 2025
Réponse de RV Fridge Guys
Great to hear, Kevin! Hope you're back up and running.
Found the right part with fast delivery…
Found the right part with fast delivery
Unfortunately my frig was beyond repair so I’m going to be able to use the parts ordered. I will be reaching out for return policy
2 octobre 2025
Réponse de RV Fridge Guys
Great to hear, Brenda!
If an item is unavailable or not in…
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being shipped to another country. Make customer aware that you do not ship parts to Canada from the US.
10 octobre 2025
Réponse de RV Fridge Guys
If a part is unavailable for purchase, we do not let you order it. For some larger items that have to go across the border, unfortunately a freight forward needs to get involved. Sorry for the poor experience.
Delayed shipping
It’s hard to write a review since I haven’t yet received the part that I ordered almost three weeks ago
28 septembre 2025
Réponse de RV Fridge Guys
Eric, sorry for the early message here on a review. It's just an auto populated message. I checked and your order is in the queue, no issues.
I really need these parts and later got…
I really need these parts and later got email explaining ( waiting shipment ) which really meant they were back ordered 5-6 weeks. You charged me $47.00 for a burner tube that I bought yesterday from Amazon and will be here today. Oh yes, I paid $15.00 for the same tube ! Going to be hunting for 2 weeks and really need fridge and can't wait 5-6 weeks.
10 octobre 2025
Réponse de RV Fridge Guys
Sorry about the delay there, David. We can't speed that process up but as for price, there are aftermarket companies coming into the mix for some of these component parts. Glad you got it fixed!
Quick to reply and offer help
I needed a part for our camper fridge, I wasn't sure which one and the customer service person suggested a different part and it was the one I needed.
26 septembre 2025
Réponse de RV Fridge Guys
Glad to hear that, Abby!
I had mixed experiences with this…
I had mixed experiences with this company at first I was pretty upset because of some technical issues but they were ultimately my fault and at first it seemed like it was gonna be a bad experience however I trusted the process and it worked out better than I could’ve hope. I ordered a part and my autofill on my phone shipped to the wrong address.. I went thru the process and went through the customer service department, tho it took a lil bit to get it resolved my part finally arrived to my current address and the part was EXACTLY what I was needing. I’m veryyyy pleased with this company and I would recommend using their products if something happens just trust the process and go through the right channels and be patient. I read some of the negative reviews on here and I can’t say I had the same experience. Understand this is a buisness and some times grey areas take time to resolve.
15 octobre 2025
Avis spontané
Réponse de RV Fridge Guys
Thank you for the kind words! I'm glad we could right the wrong and get you back underway.
They sent me exactly what I ordered and…
They sent me exactly what I ordered and quickly.My problem was I ordered the wrong item.
9 octobre 2025
Réponse de RV Fridge Guys
Hopefully you've been able to get the correct part! If you need any help, just let us know.
Not a good one as I order my parts and…
Not a good one as I order my parts and the fallowing day I get a email letting me know parts are not in stock they should’ve said that from the beginning and not take my money and now I have no update on it
9 octobre 2025
Réponse de RV Fridge Guys
The update right now is that this part has an estimated lead time of 2-3 weeks. If you're unable to wait for it, we can always cancel and refund the order. Please let us know what you would like to do by sending an Email to orders@rvfridgeguys.com and including your order number.
So helpful!
So helpful! I called to verify the part needed to replace my refrigerator’s control board. The gentleman I spoke to sent me a link to the part instantly and I was able to order it from the link. I received the control board in a couple of days. I was thrilled with every part of my interaction with RV Fridge Guys!
6 octobre 2025
Réponse de RV Fridge Guys
Great to hear! Thank you for the kind words, Cheryl.
Réponse de RV Fridge Guys
Glad you're back underway, Billy!
Réponse de RV Fridge Guys
Absolutely, and thanks for the kind words!
Réponse de RV Fridge Guys
Thanks, Cliff!
I purchase a norcold ice bin on August…
I purchase a norcold ice bin on August 27th and have not heard anything from the vendor
27 août 2025
Réponse de RV Fridge Guys
Larry, it looks like this is actually out for delivery tomorrow:
1Z1A3E080301700812
This was a special order with a lead time of 3-5 weeks. There is no way for us to speed up the lead time from the manufacturer. If you have issues with delivery, let us know!
After a week I was informed the part…
After a week I was informed the part was on back order for weeks or more. No offer to refund my money??
27 août 2025
Réponse de RV Fridge Guys
Richard, this was shipped several days ago:
9205599999999910110735
We never got a request to cancel the special order that you placed but it looks like it's arriving ahead of schedule. If you have issues with delivery, let us know.
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