The Progressive Building Society Avis 

The place as freezing, every time the door opened. Bring back the porch. The staff's warmth make up for the new building's drafty interior.

Called to help with a log in issue. Dean was very helpful and guided me to get the issue sorted.

Very helpful. Got straight to the issue. Resolution in seconds. Very polite

Excellent customer service in timely manner. Quick response with precise information. Clear, fast communication throughout from dedicated staff member Rachel.

Well the agent was very knowledgeable and managed to resolve the issue promptly

Recent dealing with Progressive Mortgages both by phone and by calling to the City Branch were so impressive I wanted to write a review. Its so refreshing this day and age to have great service and I got exactly what I wanted done. Ryan T was a pleasure to deal with and so helpful. I expected to be told they couldn't help as I don't have an appointment but the opposite was true, Ryan went above and beyond to help me

Very friendly and helpful

We have been working with Nicola K from progressive for the last number of months and she’s has been amazing. So helpful, always on the end of the phone.

Easily understood my problem and solved it with minimum fuss

Dean was great at sorting my login problem. Thanks.

Dean was very pleasant, polite and professional. He answered my query easily and was helpful and informative.

I was at my wit's end. Due to circumstances beyond my control I needed to remortgage my house. My original mortgage lender wasn't giving me a lot of confidence that I would qualify. A colleague at work told me that her mum was an underwriter for The Progressive Building Society. I asked my colleague would her mum be willing to ring me for some advice. She did more than that and called me that night and made a phone call to one of her work colleagues, Louise Bleakley who is a mortgage advisor for the Progressive. She contacted me the following day, took my details and started the ball rolling. She held my hand the whole way through the process and gave me great advice. Six weeks later my mortgage application is being completed. From start to finish the process was made easier by the professionalism of all I came into contact with at the Progressive including the legal team. Cannot thank everyone enough or recommend them highly enough. They are superb. Fantastic team, helpful, professional and friendly.

Diana in Omagh Branch dealt with my query. Diana was excellent

Was in omagh branch an was speaking with (Shania breen)an she was absolutely excellent fantastic customer service got me sorted with what I was looking for and was super friendly an soo helpful really brilliant at her job couldn’t fault her at all a real asset to the branch

Great building society. Opened a saver act 7% for 1 year. Easy to use. Great rate. Contacted customer service and quick response on phone. Dean ws very helpful. Everything sorted out and resolved. Recommend Progressive. Thankyou ☆☆☆☆☆

Louise was a lovely person very easy to deal with and helped me find the solution that suits us the most

Very helpful & patient when phoned with a technical problem.

Excellent response. Timely , efficient and friendly. Perfect.

ONG Progressive building society are absolutely brilliant. I’ve got completely confused about my account and the gentleman at Progressive sorted it out perfectly for me - 10 out of 10 for wonderful customer service 

Problem resolved immediately, I appreciate getting a follow up call so quickly