TireMart Avis 

90
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredible prices, bought 2 tires on a Thursday morning, they were at my doorstep the next day, wild how fast they can get there and free, and amazing prices,

Noté 5 sur 5 étoiles

I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no res... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good selection, although I purchased based on price, I don't know anything about this brand. But it's for a car that I don't anticipate being driven very much (classic). But tires were shipped quickl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pneus

Écrit par l'entreprise

TireMart was created to supply its customers with new tires. For over 15 years their company has been providing the United States with quality tires. If you're looking for tires on sale at deep discounts, you've come to the right place. They offer high-quality alternatives to brands like Michelin, Pirelli & Goodyear online every day, at the lowest prices you can find on the web.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(90)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Reasonable price

Reasonable price, fast shipping, and I didn't have to leave my couch.

9 septembre 2023
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for your review. It means a great deal to us!

Noté 5 sur 5 étoiles

I got great tires ,at a great price and…

I got great tires ,at a great price and were delivered in just a few days after I ordered them and I've given your contact info to others
Thank you for your great service

28 juin 2023
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for your kind words! We are happy to hear you were satisfied with your order.

Noté 1 sur 5 étoiles

Dishonest

Ordered, paid for 4 tires, was told delivery date. Well that day came and went, tracking number shows a different state, posted response about getting delivered. I uploaded pictures proving tire mart “owner” . i paid tire mart for a product with shipping,
whatever the case i did not get my paid for product and got no help from tire mart, i followed all recourses EMAIL, PHONE, VIRTUAL and nothing , well I the consumer did not hire fedex. Dishonest. No response from email or customer support. RESPONSE,, OF CORSE YOU HAVE NO IDEA. THE OWNER STATED YESTERDAY MY DELIVERY WAS TO BE THERE YESTERDAY YET ITS NOT YOU DO NOT ANSWER THE PHONE OR RESPOND TO EMAILS AS STATED DISHONEST,, I REQUESTED A REFUND AND HAVE FEDEX SENT THE NON SHIPMENT BACK AND WAS TOLD NO;;;; very easy to say call, email. Well I have documentation of 12 plus calls, and 6 plus emails unanswered, as far as “owner” the “owner” responded in written form “documented as well” stating my delivery was delivered, hard to dispute written facts and yet I still do not have what I paid for. Go figure. FRAUDULENT, NO OTHER EXCUSES response 5-24, got a form response to my email from 3 days ago, no answer of calls , FedEx now states shipment is under. Tiremarts control
Maybe they keep selling the same tires over and over again updated 5-25, no tires no money, but funding from cc company ..BE AWARE . update 6-1-23 NO TIRES NO MONEY HAVE TO WAIT UP TO 2 WEEKS FOR REFUND ,, YOU THE READER DECIDE ??
REPLY, tire-mart did try to block and remove all my reviews from other platforms but lucky for most they looked at my evidence and left them all EXCPT FOR TIREMARTS OWN REVIEW BOARD AND FACE BOOK LETTING THE PUBLIC ONLY SEE WHAT THEY WANT, DISHONEST, FRAUD,

17 mai 2023
Logo de TireMart

Réponse de TireMart

If there is a delivery or any other kind of issue all you need to do is contact us via phone call, email or online chat - we're always happy to respond as soon as humanly able and investigate!

After reviewing this matter, we see that you contacted us about a very simple and basic FedEx delay - we offered help right away and did take action soon after, but you were extremely hostile and odd with your behavior, despite multiple agents trying to assist you. Needless to say we do not understand what this is really about and deny your accusations, especially since you did reach us without issue and since you didn't speak with any "owner". At this point we're genuinely shocked and disgusted by your behavior.

UPDATE: We must finalize by saying that this is one of the most unbecoming, inane and genuinely unpleasant customers we've ever had the displeasure of dealing with. Whatever we write, say, text or in any way communicate to them, they ignore and keep on spewing what can only be perceived as incoherent ranting. They spammed us with the same deceitful negative reviews on multiple platforms and they were, rightly, removed from all of them - bar TrustPilot which clearly had a lapse in judgment.

Noté 2 sur 5 étoiles

Great prices, but didn't ship in the timeframe stated & unclear shipping times

I purchased a tire for my wife's car and it clearly stated if ordered before 1:00 PM EST it would ship out the same day; that didn't happen. The label wasn't created until the next day. When I reached out to customer service they tried to blame the FedEx guy for not scanning it yesterday, but that's not true. There's nothing to scan and ship if there's no label created yet. They also said the tire would take 1-6 business days to get here which is unlike the other competitors online who have it to you in a day or two at most. The customer service rep also ended our conversation before I was done with the discussion. Only reason I gave it two stars is because the price for the tire was really good.

In response to their reply, I have two items:
1) This conversation with the rep was via an online chat not a phone call
2) I've ordered multiple times from TireRack & TireBuyer and the tires were there either next day or two days later. No idea if they guarantee that or not, but it's been reality for me multiple times.

17 mai 2023
Avis spontané
Logo de TireMart

Réponse de TireMart

We can acknowledge that the order was placed on the 17th before the cut-off but sadly was not shipped on time due to some unexpected logistical constraints, being shipped out on the 18th early in the morning. For that we do earnestly apologize!
At the time of your communication the Label was indeed created, explaining the comments from the representative; they did believe that the delay was due to the logistics issue, which could have been explained by the FedEx scanning process among other factors.
We do usually deliver within 1-2 business days in fact thanks to our wide network of locations, but the general estimate is there for certain fringe cases. We do not believe that there are any competitors that guarantee such a time-frame. It sounds like they happened to have locations closer to you, while we did not at the time; the majority of our customers enjoy 1-2 business days deliveries due to the aforementioned warehouse network, it simply sounds like you were unlucky in that regard.
Finally, we'll be happy to investigate the communication but our representatives are to never end any conversation before the customer clearly indicates they want to.

Noté 1 sur 5 étoiles

Dangerous tires in winter, and fake reviews

Fullway HS266 I bought these tires because of the great
reviewson the site. I wrote a bad review and
they took them all down. They are only
displaying top reviews. This is the
worst set of tires I've ever bought
They are summer tires only.Driving in
snow is like driving on roller
skates,very dangerous. When I tried to return and
they told me it was past 90 days
never drove on the tires because I
stored my truck until winter. I posted 3 negative reviews and they deleted all of them. I bought my tires from Tiremart, and they only post 4 and 5 star reviews on their tires. They have fake reviews.

23 décembre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

We do have to contest that, we do not remove any reviews unless those that contain false information or inappropriate language. Opinions are welcome, be they positive or negative, especially as we simply sell the Tires and do not manufacture them. You're more than free to voice your opinion on the Tires!

Noté 1 sur 5 étoiles

I order tires to Tire Mart Friday Oct…

I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no response and the phone number keep me on hold as #11 for two hours… I really need my tires and can’t afford to loose my money with this website.

14 octobre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

We do apologize for any unintentional processing delay, we did our best to ship your Order ASAP and must say that a software issue occurred when it came to updating you with your Tracking Details. With that said, we're not sure what you mean by "charged your items in seconds"; this was an online payment that you authorized and requested, those naturally are completed instantly. The Order definitely should have processed more quickly and we do apologize once more for any inconvenience!

Noté 4 sur 5 étoiles

Ordered on Friday 9/30/22

Ordered on Friday 9/30/22. They say ship same day if ordered by 1:00pm which I did. When no movement on order by Wednesday 10/5, I tried texting and calling (pressing 2 when prompted to check on order) and did not get through. Undeterred I called back and pressed 1 for placing a new order and got through! A very nice customer service person found my order and said it had been scheduled to ship Monday but had been missed, by this time it was a few minutes until 5:00pm when the Allentown warehouse closed. He told me if he was unable to resolve my issue by 5 he would be back in at 10 tomorrow and would call me back. Sure enough Thursday morning I got a call from him saying my order would ship that day; it did. Tires arrived in a timely fashion thereafter. They were a good deal. Having spent 40 plus years working is a similar environment I understand how an order can fall through the cracks, especially when a weekend is involved. Tiremart could use several more good people like the person that helped me so the wait time on the phone would be less than two hours.

5 octobre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

We thank you for your kind words and above all your understanding!

Noté 5 sur 5 étoiles

Very good and on time

It was a good experience and would use them again

6 octobre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for your kind words! We are happy to hear you were satisfied with your order.

Noté 3 sur 5 étoiles

The order was shipped 5 days later

The order was shipped 5 days later, which wasn't supposed to happen, but at the very least I got my order two days after it shipped

23 septembre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

We earnestly apologize for the unexpected and uncharacteristic shipping delay! Sadly Hurricane Ian contributed to this matter, but overall we're doing what we can to ensure smooth logistics and service. We're happy that the delivery arrived safely to you!

Noté 5 sur 5 étoiles

Just what i ordered

Just what i ordered. thanks

18 septembre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you. Your satisfaction is our primary goal. We hope to see you again.

Noté 5 sur 5 étoiles

If you need tires…

If you need tires…. Tire Mart! Great experience, excellent quality. Thank You, Bing Braddock

6 septembre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for taking the time to write such a fantastic review for us! Have fun with your new tires! 🚗

Noté 5 sur 5 étoiles

Found the tires I was looking for at a…

Found the tires I was looking for at a great price with fast shipping. Definitely will purchase from them again.

5 septembre 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for recommending us. Your feedback is extremely valuable to us and shows that we're on the right track! We hope to see you again soon!

Noté 5 sur 5 étoiles

Will buy again

Tires received a bit late but within reason. They are now on my vehicle, are good tires and I am very pleased with them.

29 août 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for taking the time to write this review. We are really grateful!

Noté 4 sur 5 étoiles

Received tires pretty quickly but they…

Received tires pretty quickly but they came in two deliveries.

27 août 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

We almost always ship tires together from the same location, but in spite of that FedEx sometimes delivers them at different times - we're nonetheless happy that you did receive your tires without issue!

Noté 5 sur 5 étoiles

Great tires

Great tires. Perfect fit

6 août 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for your kind words!

Noté 5 sur 5 étoiles

Fast shipping

Fast shipping. Product as described.

29 juillet 2022
Avis spontané
Logo de TireMart

Réponse de TireMart

Thank you for your kind words!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus