Titan Travel Avis 

Booking process handled professionally

Phoned to book cruise holiday and had several questions - all answered politely and knowledgably. The booking process was then easy and straightforward

We have just booked our holiday over the phone with Titan Travel, and it was a positive experience. Alicia was friendly, professional, knowledgeable. She answered all of our questions clearly and made the booking process straightforward and stress-free. Her customer service was outstanding, she is a real credit to Titan Travel

This review is just about the booking experience as I haven’t been on the tour yet.
On Wednesday, online, it said the a tour to Prague, Vienna and Budapest was available for £2345. I rang to get more information online and was told that was correct. When I asked why it was cheaper to book with Saga I didn’t get a valid reply. The person I spoke to did not seem to know much about anything. I then rang Saga but the tour they had advertised online as available for £2223 was in fact full and there were no other tours planned. Again the call handler seemed very inexperienced. I waited for my new passport to arrive today,3 days later, and rang again hoping to book but it was £3,095! This was an unacceptable hike in price so we opted for the next tour. This was advertised as a deal saving £500 (Now £2595 down from £3,095). While still a hike in price, and very annoying, it was more reasonable so we booked it. The person who helped us was called Melanie and she was very helpful and was able to check Titan and Saga availability without problem, was reassuring, answer all out questions ( except for the price increase!) and was very friendly. This made a huge difference to our experience and our decision to go ahead with the booking. On the strength of my first experience with the Titan and Saga calls, I would have been concerned about booking. I am hoping that the tour will be as positive as our experience of booking with Melanie.

Everything explained and clarified. Was able to book what I wanted. Polite and friendly service. Thank you. Looking forward to a fabulous holiday with you 😎

The lovely lady helping us was very friendly and knowledgeable. She listened carefully to my request and was very efficient.

We had a great tour guide. It was lovely to have Alex all the way from Toronto to Boston. Took care of us all. Good hotels except for Kingston hotel. It was very clean and good breakfast but no bar or any drink in the hotel. Would have like a bit more time in Montreal and Quebec. Lots of travelling on the coach but that really can’t be helped when seeing all these places. You could have a couple of extra days to see more of some of the cities. Like Montreal, Kingston and Quebec.
The cruise from Quebec to Boston was ok. Holland America. Not impressed with their drinks package. Read the fine print. Food was good. Very clean cabins and cabin staff were good. Bar staff a bit slow and could be smarter dressed like the casino staff.
Overall a very good trip with beautiful scenery. Enjoy.
I would travel again with Titan or Saga again.

Michaela was very helpful and polite, made the booking experience very easy. Was a very professional service

Excellent sales person (Graham). Very helpful, friendly, and professional.

Back in 2024, we had one of the best holidays ever - Titan Travel Wild India. In addition to 9 safaris in three national parks with many excellent sightings of animals and birds we also visited Khajuraho and Orcha where we met many local Indian people. The tour concluded with an express train ride from Jhansi to Delhi.
I note that Titan still offer this tour but with a much lesser itinerary. Unfortunately, the maps of the in Titan's promotional material continue to show the original itinerary and this may confuse potential travellers. I have written to Titan customer services to point this out but have not even received the courtesy of a response - hence the one star rating

Very helpful booking agent, clear and easy to understand

Great experience, lifelong memories fantastic people

A great tour seeing spectacular Swiss scenery on iconic railway journeys brilliantly guided by Sarah our tour manager.
Unfortunately Titan changed the itinerary at relatively short notice which meant two consecutive days of tiring full day excursions rather than a rest day in between which some members of the group found a challenge .Otherwise a trip well worth doing.

Switzerland - Spectacular Railway Journey.

Our Tour Guide Sarah and Driver were always prompt and on time and made the experiance very enjoyable.

Our hotel in Davos we stayed in went over and beyond. The staff were friendly and the facilities were amazing.

Sarah went over and beyond and made the trip enjoyable and her knowledge was very good and helpful.

Rebecca was very friendly, informative and efficient when making the booking.
The only downside was with getting through to my booking with after-sales as the OTP connection just would not work even after several attempts. So 'phoned in the end.

I wrote a review about a recent tour, this was not published and I had no response from Titan why I wrote what I did, they want a response from customers but they are not prepared to ask customers the reason why, appalling

The week tour to Slovenia was better than average, but only just worth 4 stars. This was mostly due to to Titan's own mistakes, and ones that really did affect the quality of the holiday. In truth the tour itinerary changed- from the brochure, to the details on the booking, to the actual visits. It was not what was expected and surely more details could have been made.
The tour Guide was a hard working, caring and knowledgeable native, who did try to make things work, but gave false information, and who hardly ever seemed to stop talking, which rather spoilt things.
Titan provided no help at the airport before check in which made things a little confusing and for some, difficult. The transfer to the airport was in a vehicle where we had to sit facing backwards which made my wife feel somewhat ill. One passenger was a woman with severe walking difficulties who we (and many others on the tour) should not have been going alone, and caused problems for the Guide and others. Titan could have checked to see if this was suitable for her I feel, and provided help at the airport.
Our group had 3 people who had to use walkers, and others with walking difficulties, but the first two trips included, which were advertised as easy, proved impossible. There were steps or a steep, and frankly dangerous for people of impaired mobility, pathway which actually led nowhere. This meant that 6 people had to sit(as best they could) in the sun for over 30 minutes at the very busy docking area used by the little boats visiting an island. Then a visit to a castle where the approach ramp of 30% inclination turned inro a 45% ramp, impossible for walkers and one other lady. Surely this should have been checked out by reps before being offered, and the brochure made clear that this was not a category 1 -easy- holiday. Other problems did occur, such as being told that the cellars included in a wine tasting trip were down ( and therefore back up) lots of stairs - again many people did not feel they would do this- whereas the entire visit was on the flat.
Although this seems to be a complaint affecting only a small group of people, it significantly influenced our views of the entire tour as other aspects also were not correctly described, The problem is also that all in all we found the tour to be very good, some really enjoyable experiences, wonderful sights and a reasonably good hotel that was comfortable and welcoming to return to,
We are dubious now about Titan, feeling that they do not offer sufficient support before travel, do not provide sufficient detail about their excursions, both included and optional, and do not seem to bother exactly who goes on their tours.
So a bare 4 stars and the feeling that 3 might have been appropriate if the sights had not been so graeat

Fantastic trip on Route 66 travelling from Chicago to Santa Monica. So many special moments and fantastic landscapes. Our tour manager Steve Pritchard was fantastic. From the departure gate at Heathrow to the arrivals hall arriving back, Steve was there all of the time. Friendly, helpful, informative and funny- Steve really made the trip a great experience. We had a great variety of stops along the way so everyone was catered for. Our wonderful driver Joe Girouard also did a great job. Safe driving, looking out for our luggage, smile and a chat every day along the way. We had a lovely group who enjoyed a laugh along the way too

We had just returned from an absolutely amazing National Parks tour. The scenery was breathtaking every single day—mountains, canyons, waterfalls and wildlife that you really have to see to believe.

Over 18 days we covered around 3,300 miles and walked between 4 and 6 miles most days, which gave us a fantastic way to really experience each location up close. We did have early starts most days, usually around 8am, but they were definitely worth it as it meant we could make the most of each place and see everything at its best.

We also had a fantastic group of people on the tour, which really added to the experience and made the whole holiday even more enjoyable

A big thank you to our tour manager Flora, who was fantastic throughout. She was organised, friendly and really knowledgeable, which made the whole trip run so smoothly.

Also a special mention to our coach driver Juan, who was excellent. We always felt safe and comfortable, even on some long drives and winding roads, and he always kept the coach immaculate as well as being cheerful and professional throughout.

Overall, this was an unforgettable holiday and we’d highly recommend it to anyone who loves incredible scenery and a well-organised tour.

Travelled the length of Route 66 from Chicago to Los Angeles. The tour was well managed and more importantly the tour manager Steve Pritchard was very knowledgeable of the route feeding us good information as we passed and stopped at famous Route 66 landmarks along the way.
Equally as good was our driver Joe Girouard who drove the 3800 miles safely and confidently. I think the tour manager and driver who worked together so well added to the enjoyment of this trip. Not forgetting the friendly bunch of passengers