Titan Travel Avis 

We had a financial query relating to our booking. We initially spoke to Millie (hope I got her name correct) on Saturday, who tried to resolve the query but unable to do so, so she raised an internal query for us with the relevant department. When we called back today, we spoke to Manisha who once given relevant information was able to check and confirm that our query had been resolved. Both Millie and Manisha were very pleasant and professional in their approach to our query and we are now looking forward to our holiday.

Clive spent time making sure that I had all necessary info about the booking system and my particular trip

Contacted Titan & spoke with Emma who made the booking procedure a pleasurable experience. She was friendly efficient & knowledgeable on all aspects of the holiday. she suggested certain aspects wh8ichn were suitable form us.

The call was answered quickly. The young lady had no strong regional accent and was easy to understand. She was very pleasant and answered all my questions. The one question she didn’t know she said she would find out and ring me back. She told me when this might be and did ring back as promised. A pleasant experience all round

Well organised and great Guide (Colin)
we enjoyed every day of the trip bringing new experiences and adventures

Superb handling by Sophie. She was helpful, diligent and patient. We had lots of questions and she answered every one, handling us with kindness and efficiency. She was a perfect example of what an agent should be.

When I booked over the telephone the representative was pleasant, helpful and efficient. Thank you.

The Customer Service lady, Annetter was helpful, efficient and talked me through every stage of booking my holiday

Whole booking was stress free and each detail carefully explained. The line was not great but not so bad that we failed to complete the booking.

Customer service whilst booking this trip was excellent. Divya found out lots of details for me and always called back promptly. Couldn’t have asked for more

The trip as a whole was fantastic. Our guide Colin Thompson was the best. His humour, patience & guidance was a huge part of what made the trip the success it was.
We chose Titan because they handled the organization and implementation from beginning to end - we just turned up!
The reason for not giving this experience a 5 star was the extremely poor and at times very frustrating customer service prior to our trip.
Not getting enough concise information concerning visas and seat availability in good time prior to the holiday was enough to consider canceling. After an official complaint and a long wait for the issues to be resolved, it was just enough time to agree to pay the final payment and take the trip.
Once we got under way, the trip was fantastic and very well organized.
We will definitely use Titan again and will be very aware of ensuring everything is done early enough prior to departure.

WOW what an amazing adventure
From start to finish, our Tour Rep Colin Thompson dealt with Minor Hiccups in a calm and professional manner.
His knowledge of the places we were visiting and accommodation we were staying at helped everyone settle quickly and bond as a group

Well what can I say first time travelling with Titan, and it has been truly amazing. Our tour representative (Colin Thompson) was fantastic 10/10, no problems with any little queries, or where to go while in the towns to eat or drink. Again truly amazing and will be looking to book with you again. Liz and Chris Moore.

Awesome tour with outstanding trips. Titan rep Colin Thompson was like a father figure to all of us. He is a credit to the company and extremely knowledgeable of the areas visited.

This only relates to the booking process which I had to undertake over the phone because of certain questions. The assistant Rita was very helpful and patient and went through the options and costs clearly which enabled me to make an informed booking immediately . All initial papers were received within 30 minutes of the enquiry with further information available for additional excursions. So far very good.

I have not used this company previously but had heard very good reports from friends. The travel advisor was very helpful, polite and cheerful and explained the booking process clearly and competently. So far very pleased with the service.

My booking experience was great! Paulina was very understanding of my requirements and went through every aspect of the holiday and booking procedure.

Booked a holiday today by phone. Very helpful person
(?Cat) who managed to join my booking up with a friend who had already booked so we can travel together and have hotel rooms close together.

Excellent service received whilst booking my trip with Titan Travels to go on the Wild India trip.
Travel adviser was very professional and knowledgeable which made me feel confident in using Titan Travel for the first time.
I subsequently changed my booking by telephone and received the same professional service.

Booking process handled professionally