Quick and great experience with the staff, specifically Tiana who stood out with her great hospitality and customer service. Quick and experienced she helped our clothing journey significantly more qu... Voir plus
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As any parent knows it can be stressful buying school uniform but the staff at Total make the process easy. A special mention for Zoe, Babs and Sophie who today were all very helpful. The quality of... Voir plus
The staff member was extremely helpful and very attentive. Rosie went her way and made sure my son has his uniform in all the right sizes. Greeted us at the front as soon as we walked in and interacte... Voir plus
Ryan was the person who helped us with our shopping today. He was absolutely brilliant - he knew exactly what my children needed for the next year of King's school. He was very patient as my son trie... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Total Clothing - Your Online Personalised Clothing Supplier - Whether You are a School, Club or Business – Contact Us Today for Advice & Offers
Coordonnées de contact
Total Clothing Unit 9, Botolph Bridge Industrial Estate, Oundle Road, PE2 9QP, PETERBOROUGH, Royaume-Uni
- 01733 394758
- customerservices@totalclothing.co.uk
- www.totalclothing.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Babs was fantastic
Babs was fantastic at helping us with fitting, showing us where things were and generally being super helpful!
Thank you
… Babs and Carol Went Above and Beyond – 5-Star Experience!
I had a 5-star experience thanks to the incredible service from staff members Carol and Babs. Even though the shop was closing, they went the extra mile to make sure my children had the chance to try on their uniforms. They patiently helped us choose the right sizes and assisted with packaging everything, ensuring we were completely sorted before leaving.
Carol and Babs were extremely polite, understanding, and showed outstanding teamwork throughout. Their dedication and friendly approach made the whole process smooth and stress-free. I’ve always had positive experiences shopping at Total Clothing, and this visit truly reaffirmed that they consistently deliver excellent customer service.
Thank you to the team for going above and beyond it’s greatly appreciated!
Total Clothing's service is second to…
Total Clothing's service is second to none. It's truly a pleasure to work with the entire team, specifically Mollie, Janet and Christine have been a huge support to our academy this year. Nothing is ever too much trouble for the team at Total Clothing, they are always willing to go above and beyond to help bring our visions to life. Thank you for all you do!

Réponse de Total Clothing
Spoke to the lovely Ryan who dealt with…
Spoke to the lovely Ryan who dealt with an issue, very pleasant. Although there is a store locally that sell uniform for the school my son attends, I always place my orders with Total Clothing from when my son was in Primary school. I am yet to visit the store itself.

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Mackenzie was very helpful
Mackenzie was very helpful and let my daughter try on different sizes.She got the products we needed very quickly.She also explained the return policy if we needed it.

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Fantastic Staff
Went in today to get my son’s uniform (kings peterborough) Staff was excellent, especially Mackenzie who served me. Genuinely all lovely people, great all round experience, will continue to use their incredible service. Many thanks to Mackenzie for the excellent and smooth process.

Réponse de Total Clothing
Ryan at Total Clothing went above and…
Ryan at Total Clothing went above and beyond to help with my order (after I had made an error) he corrected this for me and his customer service was great! Thank you.

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Great service by Sophie
Sophie welcomed me as soon as I entered the store and helped me with everything I needed for my daughter for her 1st year of secondary school .
Thank you

Réponse de Total Clothing
Fantastic service by carol and babs.
Fantastic service by carol and babs.
Excellent Customer Service
My son is changing schools at very short notice and I needed uniform by the start of next term. I placed my order and then called and explained the situation to Barbara who said she would see if there was anything she could do to get it to me by the 6th Jan. Within an hour, Barbara emailed to say that my order had been processed and would be with me before the start of term! Excellent service and Barbara was so lovely and helpful! I will have no issues ordering from them again in the future! Thank you 😊
Return
I ordered an item the wrong size, so arranged a return and requested a smaller size. Receipt of the item was confirmed very quickly and they dispatched my new item the same day. Great service.
Ryan great customer service!
Great customer service, Ryan very helpful very friendly and sorted the clothing we needed very quickly! Recommend!!!
Great experience
Barbara responded really quickly to my email about an items of clothing I had purchased which had shrunk in a few weeks. She offered for me to return the item. When I explained I only had one and needed a replacement before returning the item she asked me to send pictures of the time so a decision could be made about a replacement. She again responded quickly and then followed up with a phone call to confirm the replacement and check which size I required. Barbara was very friendly and efficient with her communication and the problem was solved very quickly. Many thanks

Réponse de Total Clothing
Carol was very helpful and impressed…
Carol was very helpful and impressed with the product quality.

Réponse de Total Clothing
Action taken immediately
Action taken immediately, friendly and professional staff . Solution has been provided

Réponse de Total Clothing
Amazing Customer Service
I recently had a great experience buying a school uniform from total clothing store. The staff was incredibly helpful. They were friendly and knowledgeable. Overall, their excellent customer service made a potentially stressful task of changing my order due to a mistake done by me much more manageable. I highly recommend Total Clothing for anyone needing school uniforms.

Réponse de Total Clothing
Excellent customer care and assistance
Babs and team were so patient with my son who has sensory processing differences and was finding the experience overwhelming and distressing. Babs guided us, helped us problem solve and calmly supported us both. The whole team were kind and patient to myself too as the parent who was trying to support her son, especially when adjustments were needed. Thankyou all so much

Réponse de Total Clothing
I've used Total for my school uniforms…
I've used Total for my school uniforms from reception through to sixth form for 2 of my children and with 2 more to go. Summer holidays are always busy, all of the staff do their very best to ensure our children are fully kitted out!
Be mindful of guaranteed delivery dates in the summer holidays to avoid disappointment for the start of autumn term.
Barb has gone above and beyond for an item I had been late in purchasing. (waiting for Exam results). Item ordered and although it won't be here before the start of term, Barb found us in her sale rail a size close enough to see him through until ours arrives. Thank you Barb xx
Total are busy through the summer holidays, with the final 10 days before term starts increasing massively. They have adequate parking, staff are always polite and happy to get what you need.

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Stress-free trip
We had an easy, stress-free trip to total clothing. Carol helped us & couldn't have been more helpful with guidance on what to get & helping with sizing. Came out with uniform for two difficult schools.

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Ryan was incredible and helped us with…
Ryan was incredible and helped us with uniform and school supplies. Thank you!!

Réponse de Total Clothing
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