ToyotaPartsDeal.com Avis 

2 685
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Tiny difficult to find “clip” that helps fasten the inside the trunk trim panel - wish I could have dodged the shipping cost given the envelope side of the light plastic “fastener” You guys had i... Voir plus

Noté 5 sur 5 étoiles

Have ordered several things for my 2015 Sequoia from Toyota Parts Deal. Pricing is excellent, delivery is quick with tons of detailed updates along the way. So much easier and pleasant than dealing wi... Voir plus

Noté 5 sur 5 étoiles

I was looking for exhaust bolts and nuts th replace the rusted ones on my 2015 Tacoma and was having a hard time finding OEM bolts and nuts. Several sites showed a schematic with parts but didn't list... Voir plus

Noté 5 sur 5 étoiles

My mechanic determined my A/C problem was the relay switch. I went to AutoZone but they didn't have authentic Toyota parts. I went online and found your site. Your price was $32 less than my Toyota de... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.

Écrit par l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(2 685)

928 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Beware!

Beware, this company will scam you! They raised the price after I paid for it. I received an email claiming the estimated shipping cost did not cover the shipping cost and they increased shipping by over 100%. And they are holding the item until I pay $17 more. This puts the item at 50% higher total cost than the dealership, which I could have driven to to pick up by now. Others have had similar price raises. I wish I saw their reviews before buying from this company.

5 août 2026
Avis spontané
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Spencer,

We understand your frustration and apologize for the inconvenience.

OEM part pricing and shipping costs are based on manufacturer data, which may occasionally change due to updates in manufacturer pricing, package dimensions, weight, or carrier rates before an order ships. When a discrepancy is identified, customers are notified and may choose to approve the updated total or cancel the order for a full refund.

We regret that we were unable to fulfill your order under the original estimate and appreciate your feedback.

Noté 4 sur 5 étoiles

Easy to order the product.

Easy to order the product.
My only complaint is that I ordered 2 rear shocks for my car, and the delivery was made individually, so one arrived when the order said, and the other arrived like 3 days later.

30 juillet 2026
Noté 1 sur 5 étoiles

Absolutely the worst parts vendor and…

Absolutely the worst parts vendor and worse customer service I have ever experienced! Be prepared for an epic button pushing and selection to get to the department you need on an order issue. I was disconnected 3 time after being on hold for 5 to 10 minutes. I ordered 2 parts and only one was in the shipping box. Packing list stated it was in the box. Tried Chat and was passed off through 4 people with no response till someone actual responded. No help though. All I want was the missing part. Instead they said they don't do that?? They refunded the cost of the part and told me to reorder it!!! Why would I pay shipping twice?? Lost my business.

4 août 2026
Avis spontané
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Ric,

We're sorry to hear about your experience and understand your frustration regarding the missing item.

After investigating the matter, we issued a refund for the missing part. Additionally, as a courtesy, we also provided a partial refund of the shipping cost to help offset the inconvenience.

We regret that this experience did not meet your expectations and appreciate your feedback.

Noté 1 sur 5 étoiles

Raised price AFTER I had already paid.

I ordered a part from ToyotaPartsDeal.com only to receive an email at a later date saying they had raised the price on the item AFTER I had submitted the order and wanted me to pay the additional cost before they would ship. That is just bad business. I paid the price you had listed. If cost went up, then you should charge that to future customers. Not hold existing products hostage for more money.

**Update
After their reply, I sent this message to the company.

Please cancel my order.
You've lost a customer over a $6 price difference. This isn't about the amount—it's about honoring the agreement. I was quoted a price, I placed my order, and I paid that price. After the transaction was completed, I was told I would have to pay more because your cost changed.
I've never experienced a company changing the agreed-upon price after accepting payment. The right thing to do would have been to honor the original price. This has been a very disappointing customer service experience, and I'll be sharing my experience with others.

30 juillet 2026
Avis spontané
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Kevin,

We understand your frustration and apologize for the inconvenience.

OEM part pricing is based on manufacturer data and may occasionally change due to updates in manufacturer pricing, availability, or shipping information after an order is placed. When this occurs before shipment, we notify customers and provide the option to either approve the updated total or cancel the order for a full refund.

We appreciate your feedback and regret that we were unable to fulfill your order at the original quoted price.

Noté 1 sur 5 étoiles

Don't trust the Vin

I put in the vin number for two trucks I needed transponder keys for and both were wrong.

30 juillet 2026
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Stephen,

Thank you for your feedback. We’ve reviewed your order and confirmed that there are multiple parts with the same name that fit your VIN search result.

We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

For more information regarding our returns policy, please visit https://www.toyotapartsdeal.com/service/toyota-return_policy.html

Noté 5 sur 5 étoiles

They had exactly what I needed for my…

They had exactly what I needed for my Toyota Camry. Once I ordered it, I was sent several texts to let me know that it was sent out and then what day it would be delivered. Very happy with my transaction with this company.

15 juin 2026
Noté 2 sur 5 étoiles

Delivery is much later than quoted when…

Delivery is much later than quoted when purchasing the part.

30 juillet 2026
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Shawn,

Thank you for your feedback. While we understand your frustration, please note that all of our orders have a standard processing time of 1–3 business days before shipping. The order referenced was shipped within 2 business days, unfortunately shipping delays are outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.


We’re always working to improve our service, and your input helps us do just that. Thanks again for your support!

Noté 5 sur 5 étoiles

I received my headlights quicker than…

I received my headlights quicker than expected but the shipping was a little screwed up. The box got a large cut in it and broke off the piece that gets bolted onto the inside of the headlight. Happy with you guys and very disappointed with them. But there on and happy we had to get gorilla glue to hold broke piece together.

30 juillet 2026
Noté 1 sur 5 étoiles

Beware of Fine Print No Return Policy

I purchased an electronic part that was never installed and I ended up not needing. When I contacted ToyotaPartsDeal to coordinate a return and refund they said they have an all sales final policy for electronic parts. Mind you that that fact was not prominently displayed when I ordered the part. It was buried in some fine print. So be very cautious when you buy from this outfit. I'm out $200 for a perfectly good part I never installed or used.

14 juillet 2026
Avis spontané
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Ken,

Thank you for your feedback. We understand your frustration and would like to clarify that our return policy is readily available throughout your shopping experience.

For customers who are uncertain about part compatibility before purchasing, we also offer a Parts Question feature through our Customer Assistant chat, where the correct part number could be verified using the vehicle's VIN.

We appreciate your feedback and regret that your experience did not meet your expectations. For more information regarding our returns policy, please visit: https://www.toyotapartsdeal.com/service/toyota-return_policy.html

Noté 3 sur 5 étoiles

Broken in transit

Part arrived damaged. Used epoxy as a somewhat solution, however I recommend this company use more protective wrapping to prevent plastic parts from breaking off in transit.

12 juillet 2026
Logo de ToyotaPartsDeal.com

Réponse de ToyotaPartsDeal.com

Hi Amanda,

We are sorry the order’s packaging did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at 1-888-905-9199 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

We apologize for the inconvenience once again, and thank you for your trust in ToyotaPartsDeal.com

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