As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Voir plus
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Lisez les avis des autres
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Voir plus
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Voir plus
Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... Voir plus
À propos de l'entreprise
À propos de Trade Pipes
Écrit par l'entreprise
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Coordonnées de contact
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Royaume-Uni
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excellent
897 avis
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A répondu à 60 % de ses avis négatifs
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Comment cette entreprise utilise Trustpilot
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Poly pipe quality at a third of the price
Great prices, quality product, fast and efficient order and delivery - what is there not to be really happy about! The pipes are fully compatible with poly pipe but a third of the price.
2 juin 2026
There was an issue with our order
There was an issue with our order, Trade Pipes resolved it with the minimum of fuss. Great people to work with.
1 juin 2026
Efficient ordering process but I had to…
Efficient ordering process but I had to chase for a delivery date. Good product though.
26 mai 2026
Excellent service and quality materials.
26 mai 2026
Quick delivery & good price
16 mai 2026
Good prices and prompt delivery.
15 mai 2026
Easy order
Easy order with excellent info from Terry who was able to identify the product I needed. Arrived ahead of schedule. Thanks
14 mai 2026
Easy to order yes
Easy to order. Great customer service from Tyrone who resolved a minor glitch the following day. Great delivery service being able to track the delivery easily on the courier app.
Thank you
13 mai 2026
I had never heard of Tradepipes before…
I had never heard of Tradepipes before but as I could. only find one other stockist of the small diameter silt trap I required I gave them a call. Whilst I couldn’t place my order over the phone the gentleman I spoke to checked the stock availability and confirmed that I would have my item within two days if I ordered online. I placed my order immediately after the call and it was delivered just before noon 2 day later. Quality is excellent- a really substantial product and far superior to the one I was replacing! Thank you!
12 mai 2026
Pipe delivered within two working days…
Pipe delivered within two working days as promised
28 avril 2026
Ordered pipes and fittings two weeks…
Ordered pipes and fittings two weeks ago received fittings. Never received the pipes told that they have been dispatched and lost in transit twice.
Now trying for a third time let’s see how they do.
7 mai 2026
Réponse de Trade Pipes
Thank you for taking the time to leave a review - we’re sorry to hear you are unhappy with the service provided, however we feel the need to clarify a few things in order to paint a full picture of this situation:
Your order was placed last Monday the 27th, and was promptly dispatched the following day on Tuesday the 28th, with the goods being shipped on an overnight service. When you contacted us to report that part of your order had not been delivered the following day, we advised (in line with advice given by the delivering courier) that the outstanding items would follow for delivery the following day.
We then didn't hear anything from you until the bank holiday weekend, during which we were closed until Tuesday 5th. We then picked up your message within half an hour of re-opening on Tuesday morning, to confirm that replacement goods had been shipped out.
While we appreciate there was another delay on these replacements goods with the courier, we feel that a one-star review is unfair, as these grievances appear to be directed at the service provided by the transport company, rather than the service provided by ourselves here at Trade Pipes, which we feel was both prompt and decisive at all times. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
One part missing but swiftly resolved
One part missing but swiftly resolved, many thanks.
22 avril 2026
Used Trade Pipes for the first time…
Used Trade Pipes for the first time last month. Their prices are very competitive and the quality of the pipes seems fine. We had a couple of issues with their carriers which resulted in split deliveries and some shortages, but a quick call got the problems resolved.
Good customer support.
10 avril 2026
Fitted perfectly delivered on time
19 avril 2026
Great service arrived without fuss
21 avril 2026
Only part of my order turned up.
Only part of my order turned up and no way of contacted them to find out.
Phone continuously goes to voicemail and noone answers my emails.
23 avril 2026
Avis spontané
Réponse de Trade Pipes
Good afternoon,
Thanks for taking the time to leave us feedback. I'm sorry to hear you are having some trouble contacting us.
Our lines are constantly monitored, but can be busy at times, so it's likely pure chance that you have been unable to get through on the phone. We do, however, offer several other methods of contact, including email, as well as our online web form. I note that neither of these have been utilised to date.
At any rate, one of our advisors has reached out to you this afternoon to discuss the matter further. We hope you will consider revising this review once the matter has been resolved to your satisfaction.
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