From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... Voir plus
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Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... Voir plus
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T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... Voir plus
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We were supported by Matthew he was very helpful and informative and was not pushy at all just answered all our questions He also did a follow up call the next day to check all was ok There was a s... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
New & Used Mazda car sales & Mazda and Suzuki servicing and parts.
Coordonnées de contact
Guildford Road, KT23 4HY, Bookham, England, Royaume-Uni
- 01372 235295
4,8
Excellent
93 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A seamless process from start to…
A seamless process from start to finish. Excellent support and information.
2 mars 2026
Réponse de T W White & Sons - Bookham
Geoff, thank you for taking the time to let us know how our Mazda showroom team did. It's great to hear our team were fully supportive throughout your buying journey. We look forward to seeing you again.
A piece of plastic interior was left…
A piece of plastic interior was left loose in the boot so I tried to fix but ended up having to ring to find out what to do.
5 mars 2026
Réponse de T W White & Sons - Bookham
Helen, thank you for bringing this matter to our attention and we're sorry for the inconvenience this caused. I understand our service manager has now reached out to you with regard to this matter, and do hope that this will not deter you from using our services in the future.
Réponse de T W White & Sons - Bookham
Alison, thank you so much for your positive comments about our Bookham Suzuki service team.
Réponse de T W White & Sons - Bookham
Mark, thank you so much for the positive review for Bookham Mazda.
New car sale.
New car sale.
I was looking for a new car and had been to several Mazda dealers but chose to buy from Whites because of the friendly straight forward sales approach, no pressure just decent advice. A really easy process both before and after buying the car.
2 mars 2026
Réponse de T W White & Sons - Bookham
We're glad to hear we delivered such a great Mazda buying experience. If there's anything else we can do for you, we are happy to help.
Excellent service all round
2 mars 2026
Réponse de T W White & Sons - Bookham
Mark, thank you for taking the time to let our Mazda service team know how they did. We hope to be of service to you again in the future.
Incredibly welcoming
Incredibly welcoming,
Knowledgeable and nothing too much trouble,
Accommodating on a time to suit you .
2 mars 2026
Réponse de T W White & Sons - Bookham
Jennie, your wonderful feedback and rating mean a lot to us, and we'll be sure to share it with the Bookham Mazda showroom team, thank you.
Good efficient fix
Car broke down the AA took me to TW Whites in Bookham on Sunday on Monday they were fully booked but fixed my car within 2 hours of calling the service team good efficient service as I have always found previously
2 février 2026
Réponse de T W White & Sons - Bookham
Sandra, we're glad we could help. If you're ever in need of more help, please let us know.
From the first contact to collecting my…
From the first contact to collecting my car the service I received was first class.
5 février 2026
Réponse de T W White & Sons - Bookham
Hi Michael, we are very happy to have provided you with such a positive Mazda servicing experience, and look forward to seeing you again.
Always a pleasure dealing with these…
Always a pleasure dealing with these guys, super polite, informative and helpful. I wouldn't go anywhere else for a car.
5 février 2026
Réponse de T W White & Sons - Bookham
Lisa, thank you for your lovely response and high rating of our Bookham Mazda service team. If you ever need anything else from us, do get in touch.
Very efficient & informative
Very efficient & informative
Lovely car as described no problems
29 janvier 2026
Réponse de T W White & Sons - Bookham
Helen, thank you so much for your positive comments about our Effingham Suzuki showroom team. We're glad you're enjoying your Suzuki.
Work was carried out to the estimate…
Work was carried out to the estimate given. Work was done on time and the car valeted very nicely on completion.
22 janvier 2026
Réponse de T W White & Sons - Bookham
Robert, we thank you for your positive review, and look forward to seeing you again in the future.
Very nice chaps
Very nice chaps, couldn't be more helpful
Made to feel welcome and valued
22 janvier 2026
Réponse de T W White & Sons - Bookham
Richard, we're happy you found our team to be supportive during your latest experience with us and appreciate the 5 star review.
Réponse de T W White & Sons - Bookham
Ben, we're so pleased to hear that our showroom team provided such a great buying experience, thank you.
Car Service
Car Service - 29/12/25 . Effingham /Bookham .
Harry who collected my car and was the person who managed my service was Polite , professional and respectful . he also listened to my requests .
I felt assured that the work was carried out carefully
22 janvier 2026
Réponse de T W White & Sons - Bookham
Mary, we're happy you found our service team to be so supportive throughout your servicing experience at TW Whites Bookham. We'll be sure to pass your lovely comments back to the team.
First Class Service.
I have been with TW White in Bookham for many years. This is my third Mazda that they have looked after for me. They have been excellent consistently. This month my car was collected for a service and MOT on time, by a polite and helpful member of staff. He explained things clearly. On return, he went through what had been done. Good value for money. I have absolute confidence in TW White in Bookham which is why I continue to buy Mazda cars.
22 janvier 2026
Réponse de T W White & Sons - Bookham
Elizabeth, our Bookham team strives to deliver an excellent experience, and are very glad that you have found this to be the case over your years dealing with us. Thank you for letting us know how we most recently did, as feedback is most important to us.
Always well looked after by the Service…
Always well looked after by the Service Team. Jenson, Harry, Ben at al
A top local garage.
7 janvier 2026
Réponse de T W White & Sons - Bookham
Thank you for your feedback, we're delighted to be your local garage of choice. See you again next time.
Service plan
I brought my car in for service, and that was completed satisfactorily. However I was at the garage for quite a long time, more than I would have expected.
8 janvier 2026
Réponse de T W White & Sons - Bookham
Paul, we do appreciate your honest feedback. Occasionally, booked service and MOT slots may take longer than expected and for that we can only apologise. We do try our hardest to give good service to all our customers.
Réponse de T W White & Sons - Bookham
Catherine, our Mazda Bookham showroom team strives for 100% satisfaction, and it's great to see you had a positive buying experience with us. We'll be sure to pass your comments on to the team.
Really excellent service by everyone.
Really excellent service by everyone.. I love their caring approach to customer service. Thank you
22 janvier 2026
Réponse de T W White & Sons - Bookham
Tony, We're glad both our service and Bookham Mazda showroom team could be of help and thank you for your 5 star review.
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