Jan at Ucheck provided a very good service.However this is not always the case from the staff at Ucheck - I didn't feel it was fair to lower the score for Jan due to another colleagues failure to comp... Voir plus
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Lisez les avis des autres
At the point I couldn't work out how to progress my issue I was immediately transferred to a live agent - Nick. He was exceptionally efficient in helping me and resolved my issue quickly. So far I hav... Voir plus
Huge thank you to Jenna for her incredible support! She was exceptionally professional, kind, and proactive when helping me resolve my pending enhanced DBS check. She treated my query as a priori... Voir plus
I needed to get in touch with UCheck about a refund to my account and 🌷 Jean 🌷got back to me less than an hour after I sent the request to tell me the money had been refunded and would be back on my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Coordonnées de contact
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Royaume-Uni
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
4,9
Excellent
9 k avis
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A répondu à 73 % de ses avis négatifs
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Great service from UCheck
Great service from UCheck. Jan was very helpful, professional, and made the process simple and stress-free. Thank you for your excellent support!
28 juillet 2026
Avis spontané
My request was dealt with in a speedy…
My request was dealt with in a speedy and professional manner by Char. She requested additional information and kept me updated of the process and i was happy with the outcome
29 juillet 2026
Avis spontané
Very helpful and quick response
Ben was very helpful and quick response - many thanks
29 juillet 2026
Avis spontané
uCheck efficient service
Processing DBS clearances can be daunting, but uCheck makes it as efficient as possible. In particular, prompt responses to queries and points of clarification by James and especially Alexandra have been much appreciated.
28 juillet 2026
Avis spontané
Excellent customer service
Excellent customer service! Sharna had been extremely helpful and efficient and arranging and updating the access requirements for my team. Always supportive and responsive to our needs, nothing is ever a problem :-)
28 juillet 2026
Avis spontané
Ceri was outstanding
Ceri was outstanding
In a world where you are constantly coming up against issues with software, Ceri had the patience of a saint with me today and I was able to get everything sorted this morning. No delays in responding, quick and efficient. Very helpful and an asset to UCheck.
28 juillet 2026
Avis spontané
Amazing service
I have been using them for years in my work. The website is very straightforward and easy to use, no glitches or issues ever. The support team are amazing, quick and efficient. Just spoke to Ceri, he was so helpful and solved my issue quickly.
28 juillet 2026
Avis spontané
We have been dealing with uCheck for…
We have been dealing with uCheck for many years and have also found them very efficient and friendly. Thanks Jan, for your timely response and solution. Regards Anthony
28 juillet 2026
Avis spontané
Molly was great
Molly was great. Very helpful and the whole service was extremely efficient
24 juillet 2026
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Lisa was very helpful with our enquiry
Lisa was very helpful with our enquiry. Very quick service. Clear advice. Thank you
24 juillet 2026
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Sharna helped clarify something that…
Sharna helped clarify something that has always confused me and dealt my application issue quickly for me. Thank you!
23 juillet 2026
Avis spontané
Jan Smith
Jan answered my call at 4.55pm, even though the lines close at 5pm - she answered the call as if I was the first person she spoke to that morning. Very polite, professional and helpful.
20 juillet 2026
Avis spontané
Excellent customer service
I had a query on an application and LISA was fast efficient and very helpful in resolving my issue. Perfect customer service
21 juillet 2026
Avis spontané
A reliable and responsive DBS agent.
uCheck is a reliable DBS agent with a responsive help team when needed. ABandOfBrothers have been clients for years.
20 juillet 2026
Avis spontané
Becky was really friendly and helpful…
Becky was really friendly and helpful on the chat, with my answered all my queries, (even when it was me that had got totally confused. We have used this service for years and it is really easy to use and understand.
17 juillet 2026
Avis spontané
Easy to use
Easy to use, straightforward and customer service advisor Becca was great.
16 juillet 2026
Avis spontané
Had a conversation with Jean today…
Had a conversation with Jean today (through email) to sort out my account due to the merger between Disclosure Services and uCheck.
I had an outstanding credit on my old account and uCheck (Jean) sorted it out no bother and sent me a link to asssit with getting at least 10+ of my team initially E/DBS checked.
If Jean is the standard of service uCheck provide then I will be a happy Director.
Well done Jean & uCheck.
Omni Training Group.
15 juillet 2026
Avis spontané
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