We use ucheck for our DBS checks for volunteers to our charity. I had a query regarding a couple of volunteer DBS checks and contacted the helpline. Debra Davies responded immediately and quickly p... Voir plus
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Lisez les avis des autres
Lisa talked me through the uCheck web site application form in a clear and concise way. Clearly she knows the system well, very competently pointing me to areas on each page needed for the applicatio... Voir plus
Made contact with UCheck to query my application. Jean was incredibly helpful, professional and very quick in responding. Made what could have been a stressful process very easy to progress. Jean... Voir plus
We had a great experience with Lisa who was really helpful and very knowledgeable about the system. She calmly helped us through when we were stuck and even managed to prevent us from having to start... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Coordonnées de contact
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Royaume-Uni
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service from the team
Excellent service from the team. The U Check team are always so helpful and supportive.
5 stars…
Nick was very helpful even though I left the chat for a while. He still picked up my enquiry. Thank you.
Nick helped me so many times before
Nick helped me so many times before. He is quick, polite, helpful. Thank you
Nick did a great job!
Nick was quick, efficient, polite and answered my question. Exactly what I wanted, thanks Nick
Nick was helpful
Great prompt service
No queue, straight through to Jan, and account change made in seconds. Very efficient.
Quick and efficient resolution to my…
Quick and efficient resolution to my concerns by Jan
Jan was super helpful and answered my…
Jan was super helpful and answered my question very quickly. First class customer service!
Great service from Martin
Great service from Martin, who sorted my query straight away.
It was so easy to use the help system…
It was so easy to use the help system with uCheck. The operator that chatted with me was called Jan and she gave me clear instructions so that I could make the necessary adjustments to our system. So quick and much easier than listening to the music in a telephone hold queue !
I have worked in the Healthcare…
I have worked in the Healthcare industry for over 18 years and have used many companies for my DBS applications, Ucheck is by far the best one i have worked with. The turnaround time is very quick, they have excellent communication, all the staff are very helpful especially Jean Davies who i just got off the phone with, and the system is very user friendly. I wish i found them sooner.
I have good experience with u check…
I have good experience with u check team they helped me a lot for solving my issue thanks a lot team
The problem that occurred with login…
The problem that occurred with login was solved quickly and efficiently, Char was very supportive and helpful
Such a smooth process used for years
Such a smooth process, any issues are resolved over the online chat. We've used ucheck for all our DBS checks over the past few years and had such great service. Special Thanks to Jan who helped over the online chat and approved the application and helped me complete the forms.
Beyond the call of duty
We have recently registered with uCheck to obtain enhanced DBS checks for our volunteers. We will be compleeting our first application this weekend for one of our volunteers who lives over 30 miles away. I thought it would be a good idea to go through the 6 page application form in advance to ascertain exactly what information our volunteer needed to have with her to enable us to complete the DBS application. I found you could not scroll through the form without populating all the required fields so I phoned uCheck to get them to email me a blank form. The agent who took my call, James Dawe, explained they do not have a blank form but that I could complete a dummy form and as long as we didn't press the send button on page 6 we would not be charged the application fee. I explained that this would be quite time consuming and to my surprise, James offered to prepare one for me and email it through which he did. This proved very helpful and also gives James a blank to send to other clients wanting to see in advance what information is needed. Thank you James for a great service.
Debra was most helpful & sorted my…
Debra was most helpful & sorted my issue within minutes
Molly was fantastic
Molly was fantastic
Answered my questions promptly and was really helpful.
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