Very easy to compare suppliers. Great performance ratings to help with choice. Seamless easy process to switch provider. Awaiting change over next month.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a problem upgrading my Lebara contract to the same deal as my Wife’s. Contacted USwitch and they gave me very useful advice by return, which l implemented, and the problem was solved. Great servi... Voir plus
The switch itself seems to have worked OK but once complete Uswitch told me to log into my new account at once. This proved impossible and much timewasting communication with the new provider told me... Voir plus
L'entreprise a répondu
It took about 1 minute to change supplier having spent a bit of time reviewing all options with all suppliers . Was with Eon years ago and had good experience
À propos de l'entreprise
À propos de Uswitch
Écrit par l'entreprise
For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here.
You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.
Coordonnées de contact
Uswitch, The Cooperage, 5 Copper Row, SE1 2LH, London, Royaume-Uni
- customerservices@Uswitch.com
- www.uswitch.com
4,7
Excellent
37 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : Uswitch
Dear David,
Thank you so much for taking the time to share your review with us. I completely understand that you’d like a bit more time to get the full picture before giving a final opinion, that’s absolutely fine.
Once you’ve had the chance to fully experience our service, we’d really appreciate it if you could let us know, I’ve also reached out to you via email to see how we can make your experience even better moving forward.
Your feedback truly helps us improve and ensures we continue providing the best possible experience for all our customers.
Rajaa
Customer Operations Executive
Early days but seems positive and simple
Easy so far. Just did the procedure. Not sure if there will be problems later. Usually, there are none. Haven't had a bad experience with Uswitch. Yet.
Just discovered that the new energy company prefers to use mobile numbers for customers accounts. I have no mobile. I'll have to call the helpline later,
when I have time.
Called helpline. Lack of mobile blocks me from using new energy company. Wish that this was made clearer on Uswitch. Will try another energy company.
17 avril 2026
Réponse : Uswitch
Dear J Evans,
Thank you so much for sharing your feedback. I completely understand your concern about being asked to provide a mobile number when switching to Fuse Energy. At the moment, Fuse Energy requires a mobile number to complete the switch, and unfortunately, landline numbers can’t be used for this process.
That said, I do understand your concerns, and I’ve personally reached out to you via email to provide a bit more information and offer any additional support you might need.
Thank you again for bringing this to our attention; your feedback really helps us improve the experience for all customers.
Rajaa
Customer Operations Executive
BRILLOPADS!!!
17 avril 2026
Really easy and quick to switch
Really easy and quick to switch - will use this service again.
17 avril 2026
Very quick and easy to do
Very quick and easy to do. Website had simple layout and easy to compare options.
17 avril 2026
switching energy suppliers…
Things like switching energy suppliers can be confusing and time consuming but doing it on here was so easy and straight forward. Thank You
17 avril 2026
Really easy!
16 avril 2026
Uswitch showed one price but then...
The Uswitch webpage showed one price of £25 but when I saw the order confirmation it was £39. I felt tricked. It was sorted in the end by them applying a discount but this was a poor start and bad first impression of a company I haven't heard of until a few days ago. Seems to have been a mistake on YouFibre's end but Uswitch has to ensure their partnerships are solid hence the 3 stars.
16 avril 2026
Avis spontané
Réponse : Uswitch
Dear Jay,
I’m really sorry to hear there’s been a discrepancy with your chosen broadband deal. That’s certainly not the experience we want any of our customers to have, and I completely understand how concerning this must feel.
I’d like to reassure you that using our services is absolutely not a scam, all pricing and deal information shown on our site comes directly from our trusted providers. We work hard to make sure the details you see are accurate and up to date.
We’d love the chance to look into this further and make things right for you. I have requested for further information from you so we can investigate this right away and ensure it’s resolved as quickly as possible.
If you prefer reaching out directly, please feel free to email us directly at customerservices@uswitch.com
Thank you for bringing this to our attention, we truly appreciate your patience and understanding while we get this sorted.
Rajaa
Customer Operations Executive
Easy to use and follow
16 avril 2026
Uswitch has been very useful and saved…
Uswitch has been very useful and saved me a bit of money, not loads but it all helps.
16 avril 2026
Easy to navigate through the switching
16 avril 2026
The complete transaction was quick
The complete transaction was quick and transparent I stayed with my existing company.
16 avril 2026
Very easy website to use & compare &…
Very easy website to use & compare & switch. Thank you
16 avril 2026
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