Very easy to compare suppliers. Great performance ratings to help with choice. Seamless easy process to switch provider. Awaiting change over next month.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I used the Uswitch app which had my current energy usage so made it easy to compare my current deal with others. Good concise info supplied and easy to understand.
Had a problem upgrading my Lebara contract to the same deal as my Wife’s. Contacted USwitch and they gave me very useful advice by return, which l implemented, and the problem was solved. Great servi... Voir plus
The switch itself seems to have worked OK but once complete Uswitch told me to log into my new account at once. This proved impossible and much timewasting communication with the new provider told me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Uswitch
Écrit par l'entreprise
For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here.
You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.
Coordonnées de contact
Uswitch, The Cooperage, 5 Copper Row, SE1 2LH, London, Royaume-Uni
- customerservices@Uswitch.com
- www.uswitch.com
4,7
Excellent
37 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use.
15 avril 2026
easy app to use gives lots of choice…
easy app to use gives lots of choice when looking for new energy providers broadband and phones saved me money
15 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I've had calibration with octopus and…
I've had calibration with octopus and smart meter monitors and it can be pain this one seems to have worked so all's well
15 avril 2026
Réponse : Uswitch
Hi David,
Thanks for sharing your experience! We’re glad to hear everything seems to be working well. We’d love to understand a bit more about your experience.
I’ve reached out to you directly via email to get a few more details.
Kess,
Customer Operations Executive
They refused to award me with 4000…
they refused to award me with 4000 avios after i used Avios app/uswitch energy switch, just removed it from Avios pending, canot be trusted, shambles.
15 avril 2026
Avis spontané
Réponse : Uswitch
Hi Charlie,
I’m really sorry to hear that you haven’t received your points yet, I completely understand how frustrating that must be. Please rest assured that Uswitch doesn’t hold or manage the points directly; they’re issued by our affiliate provider.
I can see that you’ve already contacted our customer service team and one of our representatives is currently looking into this for you. They’re doing their best to resolve the issue, and we truly appreciate your patience and understanding in the meantime.
Thank you for bringing this to our attention, Charlie. We’re committed to making sure this gets sorted for you as quickly as possible.
Customer Operations Team
Switch was so easy for this…
Switch was so easy for this technophobe. Let's see how they do now.
15 avril 2026
Expensive energy rates
15 avril 2026
Réponse : Uswitch
Good afternoon,
Thank you for taking the time to leave your review.
We have reached out to you directly to clarify the situation, but we can see that with your switch through Uswitch you are already making savings compared to your previous tariff!
However, if you need any further assistance, please don’t hesitate to get in touch directly at customerservices@uswitch.com - we are here to help!
Margo,
Customer Operations Team
Simple and easy to compare rates and…
Simple and easy to compare rates and switch provider
15 avril 2026
Simple to use
15 avril 2026
Login to new account not useful
The switch itself seems to have worked OK but once complete Uswitch told me to log into my new account at once. This proved impossible and much timewasting communication with the new provider told me that the account wasn't ready yet and try again in a few days.
15 avril 2026
Réponse : Uswitch
Dear Mark,
Thank you for your feedback, and I’m sorry for the confusion and inconvenience you experienced.
I can see that there was an initial issue with the switch due to an invalid phone number being entered, which caused a delay in the process. We reached out to obtain the correct details, and once updated, the switch was able to proceed successfully.
We appreciate your patience throughout this process! If you need any further assistance, please don’t hesitate to get in touch directly again at customerservices@uswitch.com.
Margo,
Customer Operations Team
Very easy to use
15 avril 2026
Check out USwitch !
The steps I needed to take were easy to follow, and the exercise to switch will save me money for the next two years. Good deal !
15 avril 2026
Easy to use been great
15 avril 2026
Easy to compare
Was easy to compare prices and was able to find a cheaper fixed deal for 2 years. Now I have peace of mind if prices go up.
14 avril 2026
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