Vexio Avis 

Scam! Be aware! The seller tried to sell used stuff!

ATENȚIE! ăstia vând cu bună știință pe Emag harduri fake! pe factură apare doar modelul fără S.N. fără nimic!

De pe eticheta hardului (Seagate) lipsesc elementele de siguranță

I told then that i dont want to return the product and they returned it and now i have to wait another 12 days for it to come/

I purchased an item from them, and I ended up receiving a completely different item, as well as a fake document. All of my attempts to return the product that I actually paid for, which is not what I ordered, have been unsuccessful, as nobody answers me! You should be punished!

I ordered several PC components, and the motherboard arrived with broken (not bent) socket pins. The delivery was not fast, and when I returned from vacation and assembled the PC, I discovered the defect. Vexio refused to replace the product, stating that the 14-day return window had passed and the defect is not covered by their warranty. In my opinion, the product was already defective when it was delivered.

My mistake was not reading the recent reviews, which are mostly negative and mention similar issues. I do not recommend – check the product carefully as soon as it arrives and be prepared for a lack of customer support.

I had an experience that exceeded my expectations after reading the bad reviews. I bought a drum brushcutter.
The delivery was fast, plus helpful advice from the employees.
I was corrected as soon as I ordered a liter of oil, receiving two 600ml cans so I could change it after running in.
I also added a motor hoe to my cart, which I will also buy from them.
Thank you
Florin Cirstea

i orderd a kitchen hood , he came with broken package broken product , when i call for return staff was very unpolite and he said if i ordered with open package option they will not care about later reclamation even the law says when order online you have 14 days to return wihout filing any reason to do

Unpolite, unprofessional and unfriendly staff, late delivery, bad policies, be careful if you buy something from them! I wil definitely avoid this so called “business”

Prices are ok but delivery options are awful. First time they mentioned on site that my phone+charger+headphones will arive on in maximum 5 working days and next they they called me to ask if it's ok the delivery date that they mentioned on site and 4 days after to see that my command was not delivered at all due to the charger that got 7-10 day for delivery date but they did not mentioned it so i had to split my command and pay an additional delivery fee. I would never buy again from this site due tot heir treatment.

I bought a router from them through emag. It had a problem so I sent it back. 2 months later still nothing. No refund nor another router. Even stopped replying to the emails! Avoid at all costs!

I've bought different things from Vexio over the years, the last one being a Samsung Galaxy S23. I could always find a competitive price on their website, and never had any problems with their products or deliveries. They could improve their website search option and available categories, but that's about it. Of course, a competitive price point comes with a couple of days of waiting more for your product, but I never had an issue with that. I once had to return a UPS because it was faulty, and they changed it with a new one right away, no questions asked. I would recommend Vexio if you're looking for a competitive price and don't mind waiting a couple of days more for your product to arrive.

Absolut inapti,mint in privinta termenilor de livrare,cand suni sa lamuresti problemele angajatii lor iti vorbesc in sictir,nu ofera raspunsuri concrete si vin cu scuze penibile. Nu recomand achizitionarea produselor de la acest chiosc care se da mare retailer.

I have place an order of over 2500 EUR, they left me without products and without moiney!

Aveti foarte mare gija cu aceasta firma. Sotia mea a plasat o comanda pe firma de aproximativ 14000 RON, termenul de livrare a fost depasit si nu a mai reusit sa receptioneze produsele acestea nemaifiindu i necesare intrucat au fost comandate pentru un workshop, care intre timp a avut loc. Comanda a fost refuzata, produsele fiind intoarse catre Vexio iar ea a ramas si fara produse, ei justificand ca persoanele juridice nu sunt consumatori si nu pot beneficiaza de politica de retur, dar totodata si fara bani.

Very bad experience! Ordered a product as a gift. They wrote..is on stock. Lather..8-10 days delivery apperead.

The most important is ..that after I cancelled the order..no sorry, no money back time frame. Nothing!

You means nothing for them.

I ordered an asus rog strix z790-f gaming wifi ii motherboard from them, socket 1700, the board arrived with 3 bent processor socket pins, the problem was detected only a few days after the processor arrived, of course I sent it back but the board was no longer covered by the warranty, it stayed with them for 28 days in service after which they sent it back to me with 2 more bent pins in addition to the other 3 and with the warranty voided, simply a joke , I stayed for 1 month without the plate and the money given for a product with a defect and voided warranty.

Am comandat un produs , am fost sunat de un reprezentant pentru confirmarea comenzii, Toate bune si frumoase, apoi dupa 6 zile , mi-au anulat comanda, motivand ca produsul numai exista in stoc. Foarte trist pentru anul 2024.

Why i unlike it?becouse i buy a cooler i cannot make it working i send it back i pay transport duble,i pay to bring it home pay double to send it back why?i lost like $30 for nothing they should pay retur like other companys any way i do not recomandand never buy anything from them

waiting since two weeks for my package. all products were "in stock" at the time of order! i have contacted them to check on my order and they said the products come from "our warehouse outside the country". well vexio, it's time to learn that's not your stock, it's your supllier's!! also time to stop lying and missleading your customers! else your ratting will only go down!!

I ordered a phone from vexio, but when it did not come after 2 weeks, i wrote to the support, that i want to cancel it. He did not reply yet, we will see.