We were so delighted when this flight went ahead as we had tried about 5 times before but each time was cancelled. It was WELL WORTH the wait! Good clear communication, a very experienced and good hu... Voir plus
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We were so delighted when this flight went ahead as we had tried about 5 times before but each time was cancelled. It was WELL WORTH the wait! Good clear communication, a very experienced and good hu... Voir plus
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Team were really good. We got involved with getting balloon ready and packing away afterwards which was really good. Flight itself was fabulous and pilot pointed out different areas. Photos and vide... Voir plus
L'entreprise a répondu
Apart from the cancellation of 3 trips due to weather conditions, when we got to take the trip it was a fantastic experience from beginning to end. The pilot Mike was really friendly and witty and the... Voir plus
We were switched to a back-up site the night before the flight. However upon arrival we were transported by Landrover to a different actual take-off site about 15-20 minutes away (no previous mention... Voir plus
L'entreprise a répondu
Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
Jesson House, TF3 3BD, Telford, Shropshire, Royaume-Uni
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Réponse de Virgin Balloon Flights
Amazing can’t express my feelings it was fantastic and best flight I ever had in my life.

Réponse de Virgin Balloon Flights
Really enjoyed the experience, but I understand that the wind was not cooperating (natural occurrence). I got some great photographs.

Réponse de Virgin Balloon Flights
Mike and the team were very professional and made the experience very enjoyable.Although the journey after landing I think was a bit drawn out probably due to road closures for the balloon team to get to us and return us to the fiesta ground.I think if dedicated roads were used for balloon team and their passengers the experience would be speeded up considerably.

Réponse de Virgin Balloon Flights
Don’t do it. Four years of the balloon flight being cancelled and the day it finally went ahead they changed the take off venue at the last minute and we couldn’t make it. Lost over £400.
Re:the reply below. We spent hours on the phone with their team arguing about the unfairness of it. They showed no empathy. Computer says no so that was it. They advertise a balloon flight over historic Oxford but they admitted their launch site has been under construction for over two years. Instead it’s a flight 50 miles away over fields. We even rang the Met Office who confirmed that the hot air balloon weather report for that evening in Oxford was perfect. They just make stuff up.

Réponse de Virgin Balloon Flights

Réponse de Virgin Balloon Flights
An absolute thrilling experience floating in the sky was peaceful and beautiful.

Réponse de Virgin Balloon Flights
My son & i enjoyed the balloon ride immensely which was an hour long. Our pilot Chris was friendly & informative during the flight. What we weren't awhere of was the hour before & another hour after was spent helping to set up the balloon & pack it away. This meant our flight didn't start till 7pm instead of 6pm & we didn't leave till 9.30pm after getting back to our car. But the 3 guys who organised it all were lovely & made the experience even more enjoyable especially ending with a glass of buck fizz which was a nice touch.

Réponse de Virgin Balloon Flights
This was our first ever ballon experience and we absolutely loved it from start to finish. Our pilot Nobby Simmons was brilliant and very informative. We were a little nervous at the start but being involved from start to finish with the balloon preparation and chatting with the pilot throughout really helped.
The flight was amazing, beautiful views with various points of interest always pointed out. It was a beautiful hour in the skies and would definitely recommend.
This company are brilliant on safety and making sure the weather conditions are perfect for a great experience. If flights have to be cancelled, it is always for your safety and absolutely worth the wait.
We 100% recommend this fantastic adventure and a glass of bubbly at the end went down a treat!
Hugh thanks

Réponse de Virgin Balloon Flights
Firstly when booking be aware that you may not do your flight when or where you'd ideally choose to. This is because you can only fly in very specific weather conditions, it may look calm and sunny to you but if the wind is too high it makes landing unsafe and they do not risk safety. Difficult to fully understand until you actually do the flight.
It took us 3 years and 10 attempts, one attempt we actually got to launch site but unfortunately the weather had changed and was unsafe. Launch site may also change to a back up site so be prepared you may be travelling further than planned.
When we first booked it we booked it 3 hours from home, took time off work and booked a hotel and it was cancelled! Best advice is choose a site close to home and be prepared it may go from a back up launch site. It's easy to say but be patient, expect cancellations, there's absolutely nothing you can do and there's no cheat code for 'better' location.
Unfortunately I just stopped getting excited about it and to be honest just wanted to 'get it over and done with'. We know people who just gave up and obviously you don't get a refund. When you do actually do it it'll be worth it. We went from Tissington hall, we booked Bakewell but it was absolutely stunning. Incredible experience and felt super comfortable with our pilot.
You can get involved with set up and definitely need to help packing up. Wear sensible walking shoes as you will land in a random field that may or may not have copious amounts of cow pats!
Just try and go with the flow with getting booked on and rebooking.

Réponse de Virgin Balloon Flights
Was a great experience from start to finish. Matt the pilot and his ground crew were friendly, professional, knowledgeable and helpful. Would definitely go again.

Réponse de Virgin Balloon Flights
Had the best morning leaving from Tissington hall. it was amazing.
Thanks to all the crew and especially Tom our pilot.

Réponse de Virgin Balloon Flights
After many cancellations we finally got our balloon ride and it didn't disappoint!
It was well organised. The crew were knowledgeable, friendly and professional. The flight itself was amazing! It was very serene, the views were stunning, it was a really tranquil and fabulous experience.

Réponse de Virgin Balloon Flights

Réponse de Virgin Balloon Flights
Rutland Morning Balloon Ride
The team work extremely hard, it is clearly both a physically and mentally demanding job. They are good at getting people involved and helping them - which people were very happy to do. They were clear about which tasks were the more physically demanding ones.
Matt is friendly and chatty early in the morning, when some of the guests can be nervous about the upcoming experience.
In flight Matt rotated the balloon, so that everyone got a good view. Great to see other ballon's up there too. Excellent visibility.
It was our 7th time of trying to fly - and with the exceptional hot weather this year, we can totally understand why there were previous cancellations.
I also recognise that there are prevailing winds over Rutland Water. So it hardly surprising that they had landed in that field or the neighbouring field, in the last couple of flights in this location.
The landing was extremely gentle - expertly done.
The mioni bus was clean and comfortable for the trip back to the car. It is very definitely an experience - not a day out. We were safely back at our car by 08.30am - in time to go to work with a hastily drunk Prosecco inside of us. The only thing I would like to have changed is for it to have been a little longer.. The team are so slick and skilled at getting you up, down packed up and back - That it does feel like a very well practised experience.

Réponse de Virgin Balloon Flights
Great evening all around. It was really good participating in setting the balloon up and packing it away. The views were incredible, and felt extremely safe throughout.

Réponse de Virgin Balloon Flights
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