Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you
L'entreprise a répondu
36 Friars Square, HP20 2SP Aylesbury, GB
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Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you
L'entreprise a répondu
Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus
L'entreprise a répondu
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Voir plus
L'entreprise a répondu
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
36 Friars Square, HP20 2SP, Aylesbury, Royaume-Uni
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Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price

Réponse de Vodafone UK - Aylesbury
Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.

Réponse de Vodafone UK - Aylesbury
Came into Vodafone after the new year to see options for a new phone. I’m very weary with contracts and they make me nervous. Connor made me feel at ease and took the time to explain all my options. He turned my bad experience into a good one! I brought out a contract and am still super happy no problems! Thankyou Connor

Réponse de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury
Carl really helped me with my new phone upgrade. I have no idea about phones and he helped me from beginning to end in such a friendly way. I will never go anywhere else

Réponse de Vodafone UK - Aylesbury
Very happy. Excellent help from Arjun. Helped me set up my new phone and transfered all of my old stuff.

Réponse de Vodafone UK - Aylesbury
Had Connor and Carl help sort me out with broadband after having recently moved house. After a day of struggling with doing this online due to the adress change, Connor and Carl were amazing with getting to the bottom of it straight away. Both of them were very friendly, and knew their stuff well

Réponse de Vodafone UK - Aylesbury
Fantastic friendly service, couldn’t be better :-)

Réponse de Vodafone UK - Aylesbury
Carl went over and above to assist me with my phone upgrade. He showed great knowledge and also patience when helping his staff. A credit to Vodafone.

Réponse de Vodafone UK - Aylesbury
The manager Carl was so very helpful

Réponse de Vodafone UK - Aylesbury
Ahmad was great. Made the experience very easy and smooth.

Réponse de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury
I went in for help with transferring my data across, I spoke to Callum who was very helpful throughout and did the job well

Réponse de Vodafone UK - Aylesbury
Brilliant experience very helpful, Carl was super knowledgeable and attentive

Réponse de Vodafone UK - Aylesbury
Really happy with service in store. Ahmad was great to talk to

Réponse de Vodafone UK - Aylesbury
Very good service exceptionally pleasant person dealing with our problem☆☆☆☆☆

Réponse de Vodafone UK - Aylesbury
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