Vodafone UK - Aylesbury Avis 

229
TrustScore 5 sur 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 36 Friars Square, HP20 2SP, Aylesbury, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(229)

40 947 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Connor from Vodafone was extremely helpful helping me set up my phone

Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price

5 mars 2024
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Gordon,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Incredible.

Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.

2 mars 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi there,

Thanks for taking the time to leave your review. I'm sorry for the experience you've had when visiting out store. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into Vodafone after the new year…

Came into Vodafone after the new year to see options for a new phone. I’m very weary with contracts and they make me nervous. Connor made me feel at ease and took the time to explain all my options. He turned my bad experience into a good one! I brought out a contract and am still super happy no problems! Thankyou Connor

20 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi Chelsea,

Thanks for taking the time to share this great feedback with us! We're delighted that Connor provided such a great experience and your opinion was turned into a positive one!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Arjun was very patient and knowledgeable

22 février 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi Howard. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

19 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Thanks for the great feedback Anthony. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

AMAZING STORE

Carl really helped me with my new phone upgrade. I have no idea about phones and he helped me from beginning to end in such a friendly way. I will never go anywhere else

19 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi Trisha,

Thanks for the great feedback for Carl. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy

Very happy. Excellent help from Arjun. Helped me set up my new phone and transfered all of my old stuff.

19 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi Peter,

Thanks for your review and your lovely words for Arjun! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor and Carl

Had Connor and Carl help sort me out with broadband after having recently moved house. After a day of struggling with doing this online due to the adress change, Connor and Carl were amazing with getting to the bottom of it straight away. Both of them were very friendly, and knew their stuff well

17 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hi Ben,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic friendly service

Fantastic friendly service, couldn’t be better :-)

17 janvier 2024
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi there John,

Your feedback is so important to us, so thanks for writing this great review!

We're so glad you're happy with our network and have had a friendly experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kindness and reliable

12 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Daniel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Carl went over and above to assist me…

Carl went over and above to assist me with my phone upgrade. He showed great knowledge and also patience when helping his staff. A credit to Vodafone.

11 janvier 2024
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Slenane,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahmad was great

Ahmad was great. Made the experience very easy and smooth.

24 décembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best Shop In The World

Callum and Connor

21 décembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey James,

Thanks for the support for Callum and Conner!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum and conner

21 décembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Lynn,

Thanks for the support for Callum and Conner!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Aylesbury

I went in for help with transferring my data across, I spoke to Callum who was very helpful throughout and did the job well

16 décembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant experience very helpful

Brilliant experience very helpful, Carl was super knowledgeable and attentive

13 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy with service in store

Really happy with service in store. Ahmad was great to talk to

8 décembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Michael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy

Very happy. Thank you

27 novembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi Nyasha,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service exceptionally…

Very good service exceptionally pleasant person dealing with our problem☆☆☆☆☆

27 novembre 2023
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi Pauline,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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