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Lisez les avis des autres

Noté 5 sur 5 étoiles

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Voir plus

Noté 5 sur 5 étoiles

A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(181)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We were constantly updated and did not…

We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

19 janvier 2026
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Réponse de Voiceflex

Hi Rudy,

Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Excellent

Voiceflex have been excellent throughout a port request that encountered numerous unexpected problems. Despite the challenges, they kept going with a great attitude and remained professional at every stage. Their perseverance really showed, and thanks to their continued efforts the port has now successfully completed. A very reliable and committed team, thanks Sam – highly recommended.

16 janvier 2026
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Réponse de Voiceflex

Thank you for the fantastic review! We really appreciate your patience throughout the porting process and your kind words about the team. We’re glad we could see it through to a successful completion, and I’ll be sure to pass your thanks on to Sam.

Thanks again for the recommendation!

Donna

Noté 5 sur 5 étoiles

Alex was really helpful

18 décembre 2025
Avis spontané
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Réponse de Voiceflex

Thank you so much for your 5* review. We're pleased Alex was able to help you.

Best wishes,
Donna

Noté 5 sur 5 étoiles

I recently encountered an issue with…

I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.

Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.

A special thank you to Emma Webber from the Provisioning Team for the excellent support!

12 décembre 2025
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Réponse de Voiceflex

Hi Tiago,

Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Issue fixed within 5 mins of Support…

Issue fixed within 5 mins of Support Case being raised, excellent service

10 décembre 2025
Avis spontané
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Réponse de Voiceflex

Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.

Best wishes,
Donna

Noté 5 sur 5 étoiles

I want to thanks voiceflex

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

28 novembre 2025
Avis spontané
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Réponse de Voiceflex

Hi Craig,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.

We’re excited to welcome you as a new customer and look forward to a successful partnership.

Thanks again for your kind words!

Donna

Noté 5 sur 5 étoiles

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12 novembre 2025
Avis spontané
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Réponse de Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Brilliant support !! Thank you.

Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.

11 novembre 2025
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Réponse de Voiceflex

Hi Karen,

Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Reliable service with top support

Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.

9 octobre 2025
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Réponse de Voiceflex

Hi Harry,

Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Exceptional customer service

I spoke to Sam Roe this morning who was very helpful - exceptional customer service.

27 octobre 2025
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Réponse de Voiceflex

Hi Eileen,

Thanks so much for the lovely feedback! We're really pleased Sam was able to help you – we'll make sure to pass on your kind words to him.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Service restoration

Lasantha Game Kankanamge from the Voiceflex support team really helped out our customer when they had been let down by a previous supplier. Quick and helpful responses with a positive outcome, thanks Lasantha.

22 octobre 2025
Avis spontané
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Réponse de Voiceflex

Hi Dan,

Thanks so much for taking the time to leave this review! We're really pleased Lasantha was able to help get things sorted for your customer, especially after they'd had a tough experience with their previous supplier. We'll make sure to pass on your kind words to him!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Great company to work with

Great company to work with. Excellent support and helpful staff.

16 octobre 2025
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Réponse de Voiceflex

Hi George,

Thank you for your 5* review. Really appreciate the kind words. Our team will be thrilled to see this!

Best wishes
Donna

Noté 5 sur 5 étoiles

Quick Responses to tickets

Quick Responses to tickets

Lasantha was quick to respond and gave me the required response.

16 octobre 2025
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Réponse de Voiceflex

Hi Josh,

Thanks so much for the lovely feedback! Really pleased Lasantha could help you out quickly.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Helpful sales & Excellent porting

Jamie is always helpful and informative!

Also the number porting team is second to none! They always help me through the tricky ports.

25 septembre 2025
Avis spontané
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Réponse de Voiceflex

Hi Adrian,

Thank you so much for the fantastic review! We're thrilled to hear Jamie and the porting team have been so helpful—I'll be sure to pass on your kind words!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Excellent Support When It Matters

We’ve partnered with Voiceflex for many years and always value their support — such as Toby’s recent assistance guiding us through a complex manual configuration to minimise client disruption, a great example of their commitment to us and our clients.

10 septembre 2025
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Réponse de Voiceflex

Hi Derek,

Thank you for your continued partnership and kind words! We're thrilled Toby could support you through a complex setup.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Voiceflex are a rare company today

Voiceflex are a rare company today, their people actually call you back and pretty much do what they say they will do, sadly I do not find this with many businesses anymore.

We had a migration for a client moving a number away from Entanet, that was complicated and messy.

Without Voiceflex Porting teams support the migration would have failed.

The client would have had to spend considerable sums on vehicle signage for a new number.

4 septembre 2025
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Réponse de Voiceflex

Hi Neville,

Thank you for the fantastic review!

We’re so pleased our Porting Team could support you through the complex migration. It’s great to hear their responsiveness and reliability made a real difference.

Best wishes,
Donna

Noté 5 sur 5 étoiles

I have worked with Voiceflex for many…

I have worked with Voiceflex for many years and always have outstanding support and advice. This was particularly noticed in a recent porting project that was taking place for a customer. The ports were not straight forward and required a lot of work from Voiceflex to move them over the line. Brogan communicated fantastically throughout the project and was happy to chase and escalate as needed. Thanks to Brogan and the team.

15 août 2025
Avis spontané
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Réponse de Voiceflex

Hi Stacey,

Thank you for your kind words and for highlighting Brogan's dedication and support during your recent porting project. We look forward to continuing to support you and your customers in the future.

Best wishes,
Donna

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