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Lisez les avis des autres

Noté 5 sur 5 étoiles

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Voir plus

Noté 5 sur 5 étoiles

A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(181)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Problem solved quickly

Problem solved quickly. Very helpful. Thank you,

9 août 2025
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Réponse de Voiceflex

Hi Neil,

Thank you for your positive feedback. We're glad to hear that your issue was resolved quickly and that you found our team helpful.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Great company to work with

We have been working with Voiceflex for many, many years now. It's very seldom we have to speak with their support as the service tends to work without issue. The provisioning team do a great job with number ports. I can't imagine how difficult it must be for them battling with other carriers and range holders, but they always come through - most recently on a 500 number port for a client with a very time sensitive project.

6 août 2025
Avis spontané
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Réponse de Voiceflex

Hi Steve,

We appreciate the positive feedback you've shared. It's great to hear that our Provisioning Team have consistently met your expectations, especially during urgent projects.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Alex Sammarco was very good and fixed…

Alex Sammarco was very good and fixed my issue quickly.

5 août 2025
Avis spontané
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Réponse de Voiceflex

Hi Sam,

Thank you for taking the time to leave this review. It's great to hear Alex was able to help you promptly.

Best wishes,
Donna

Noté 5 sur 5 étoiles

We've been working with Voiceflex for a…

We've been working with Voiceflex for a long time now and they've always been great. Support is quick and the team are really helpful, whether it's sorting something urgent over the phone or handling changes by email. Really happy with the service the team provides.

4 août 2025
Avis spontané
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Réponse de Voiceflex

Hi Rob,

Thank you for your continued trust and positive feedback! We're glad our Support Team has been helpful & responsive to your needs.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Email Support

Spoke to Lasantha, getting our service up & running, got it done. Thank you.

29 juillet 2025
Avis spontané
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Réponse de Voiceflex

Thank you for your 5* review! We're glad Lasantha was able to get your service up and running smoothly.

Best wishes,
Donna

Noté 5 sur 5 étoiles

The support at Voiceflex is brilliant

The support at Voiceflex is brilliant, We had a issue with delay in speech and Will Vokins Carried out diagnostics immediately, and gave us feedback on how to resolve, which we come to realize it was the customers network and packet prioritising, Voiceflex's support team are very helpful and always willing to help out

10 juillet 2025
Avis spontané
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Réponse de Voiceflex

Hi James,

Thank you for your 5-star review! We're thrilled to hear of the support Will and the rest of the team has given and appreciate you taking the time to share this.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Spoken to Will at Voiceflex a couple of…

Spoken to Will at Voiceflex a couple of times recently and he was very helpful and resolved my issues quickly. He was very knowledgeable and friendly. First class.

11 juillet 2025
Avis spontané
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Réponse de Voiceflex

Thank you, Chris, for your 5 review! We’re thrilled to hear that Will was able to swiftly assist you. We appreciate your recognition of his efforts.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Great service out of hours.

Great service out of hours.

Thanks so much :)

10 juillet 2025
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Réponse de Voiceflex

Hi Matt,

Thank you so much for taking the time to share your wonderful feedback!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Fast response times

Fast response times

3 juillet 2025
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Réponse de Voiceflex

Hi Simon,

Thank you so much for your 5* review! We’re thrilled to hear that you had a positive experience with our fast response times.

Best wishes,

Donna

Noté 5 sur 5 étoiles

OOH Support Team

OOH Support Team were very quick in responding and investigating my issue to help me come to a further escaltion point outside of their control.

Fantastic service.

2 juillet 2025
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Réponse de Voiceflex

Hi Blair,

We're thrilled to hear that our OOH team were able to support with your issue. Thank you for taking the time to write this review.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Excellent Customer Care

Query was responded to in an efficient and timely manner.

27 juin 2025
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Réponse de Voiceflex

Hi Amanda,

This is great to hear! Thank you for taking the time to leave this review.

Best wishes,

Donna

Noté 5 sur 5 étoiles

Voiceflex support…

I mainly deal with Voiceflex support who I find knowledgeable and very helpful in dealing with my technical enquires in a timely manner.

1 juillet 2025
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Réponse de Voiceflex

Hi George,

We're delighted to hear your feedback about our Support Team! Thanks for taking the time to write this review.

Best,
Donna

Noté 5 sur 5 étoiles

i required an urgent name change and 2…

i required an urgent name change and 2 additional channels added to an account + although we have access to the portal our engineers were all out , so Lasantha picked up my request and the new channels and name change were complete in double quick time .

so all in all i got my query resolved in a timely manner and exactly to what i had requested .

1 juillet 2025
Avis spontané
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Réponse de Voiceflex

John, thank you for sharing your experience. It's wonderful to hear that Lasantha has been so helpful.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Toby made it so easy for me to navigate…

Toby made it so easy for me to navigate my way through every step to getting our systems up and running again. Me and technology are not friends however he was patient every step of the way.
Big shout out of thanks to Toby on behalf of verve display your a legend.

24 juin 2025
Avis spontané
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Réponse de Voiceflex

Thank you so much for taking the time to share your experience Heidi! We are thrilled to hear that Toby was able to assist you effectively in getting your systems up and running again.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Excellent and responsive support

Excellent and responsive support! Will went out of his way to help me with a particularly unusual (not to mention stressful!) technical issue, which was ultimately related to our systems and not Voiceflex.

24 juin 2025
Avis spontané
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Réponse de Voiceflex

Hi Peter,

We're thrilled to hear that you had a positive experience with our support team, especially with Will going above and beyond to assist you. We understand how stressful technical issues can be, and it’s our priority to provide the best support possible. Thank you for taking the time to write this review.

Best wishes,
Donna

Noté 5 sur 5 étoiles

Number Ports Team are excellent

Number Ports Team are excellent, battle through all the pitfalls and keep you informed all the way along.

23 juin 2025
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Réponse de Voiceflex

Hi Amanda,

We really appreciate your fantastic review about our Provisioning Team. Your feedback means a lot to us!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Trusted Partner

We cannot recommend a better partner. Blucando has been using Voiceflex for the past year and has had a great experience.

The services they provide are second to none, and if you require technical support, their support team are amazing.

We can say that, as an MSP, you would not be disappointed in any service you purchase from them.

18 juin 2025
Avis spontané
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Réponse de Voiceflex

Hi Chris,

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Blucando has had a fantastic experience with Voiceflex over the past year. Your recommendation truly means the world to us.

Best wishes,
Donna

Noté 5 sur 5 étoiles

We have been a Voiceflex reseller for a long time

We have been reselling Voiceflex services for many years, and compared with other providers we use, they are faultless. From the quick support, to their billing which, unlike the majority of service providers in this industry, is always spot on. Well done.

16 mai 2025
Avis spontané
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Réponse de Voiceflex

Hi Jack,

Thank you so much for your wonderful review! We truly appreciate your continued partnership and are thrilled to hear that Voiceflex services have met your expectations over the years.

Best wishes
Donna

Noté 5 sur 5 étoiles

Great service

We have been using Voice Flex for over 3 months now. The support and service has been absolutely excellent.

9 avril 2025
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Réponse de Voiceflex

Hi Liam,

Thank you for your kind words and for taking the time to leave a review!

Best wishes,
Donna

Noté 5 sur 5 étoiles

Fantastic service.

Excellent service and communication. Fast response times and always helpful. I had a particularly frustrating situation recently which Helen helped me deal with and it was resolved relativity pain free with her help. Highly recommend.

8 avril 2025
Avis spontané
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Réponse de Voiceflex

Thank you for your 5-star review! We're thrilled to hear of the support Helen has given and appreciate you taking the time to share this.

Best wishes,

Donna

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