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Lisez les avis des autres

Noté 5 sur 5 étoiles

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Voir plus

Noté 5 sur 5 étoiles

A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(181)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Helen (provisioning) for…

Thank you Helen (provisioning) for helping us out with an ongoing customer issue, you help and communication is very much appreciated.

20 janvier 2023
Avis spontané
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Réponse de Voiceflex

Thank you for taking the time to write this review Myla. I'll be sure to share it with everyone here at Voiceflex. Best wishes, Donna

Noté 5 sur 5 étoiles

Voiceflex are so easy to deal with

Voiceflex are so easy to deal with - from Account Management, pre-sales and Number Porting, they're a great team - and we're certainly glad we've partnered with them.

25 novembre 2022
Avis spontané
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Réponse de Voiceflex

Hi Hugh, thank you for taking the time to share your experience of partnering with us - we really appreciate it! Best wishes, Donna

Noté 5 sur 5 étoiles

Porting Support

Thank you for your great and speedy support, very helpful and knowledgeable, highly recommend.

30 septembre 2022
Avis spontané
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Réponse de Voiceflex

This is great to read Sean, thank you for taking the time to leave this review. Best wishes, Donna

Noté 5 sur 5 étoiles

Great Network

Reliable network with responsive and highly skilled support. What more is needed :)

1 septembre 2022
Avis spontané
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Réponse de Voiceflex

Hi Sasha, what a great review! Thank you very much, Donna.

Noté 5 sur 5 étoiles

Great job by the Porting Team!

22 septembre 2022
Avis spontané
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Réponse de Voiceflex

Thank you for your review. We have an amazing porting team who always try to go above and beyond! Thanks again, Donna

Noté 5 sur 5 étoiles

Excellent service - Suki Singh in porting team

Excellent service from, Suki, who has been tasked with number porting for one of my clients. From the start it hasn't been straightforward dealing with the losing provider but, Suki, has far exceded my expectations helping getting it through and processed, which I am very thankful for... well done Voiceflex

7 septembre 2022
Avis spontané
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Réponse de Voiceflex

It's great to hear of your experience Luke and that your expectations were exceeded! Thank you for taking the time to leave this review. Best wishes, Donna.

Noté 5 sur 5 étoiles

Great Service from Stuart in No ports

Stuart is fantastic, really helped out with a porting issue We've been having getting a number across. Was quickly and efficiently resolved.

24 août 2022
Avis spontané
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Réponse de Voiceflex

Hi Chrissie, great to hear that your issue was resolved efficiently! Thank you for taking the time to leave this review. Best wishes, Donna

Noté 5 sur 5 étoiles

Steve was very helpful with a porting…

Steve was very helpful with a porting request that we currently have that is getting rejected. He took time to try and get to the bottom of why its getting rejected.

2 août 2022
Avis spontané
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Réponse de Voiceflex

Hi Gayle, thank you for taking the time to leave this review - we really appreciate it! Best wishes, Donna

Noté 5 sur 5 étoiles

Fast response from Nigel.

Fast response from Nigel.
Thank you.

26 juillet 2022
Avis spontané
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Réponse de Voiceflex

Hi Sultan, that's great to hear! Thank you for taking the time to share your experience. Best wishes, Donna

Noté 5 sur 5 étoiles

VF Porting Team

Suki has been helping me with a large porting project and has managed to save me a lot of time and energy - so grateful

Stuart has also helped me out with most of non-geo ports, not all of them have been smooth but he has always been there to help

19 juillet 2022
Avis spontané
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Réponse de Voiceflex

Hi Courtney thank you for your review. It's great to hear how helpful our Porting Team have been to you! Best wishes, Donna

Noté 5 sur 5 étoiles

Suki

Suki is fantastic, always helpful and looking to make things easier for us. Porting is a bloody nightmare at times especially on large projects. Something that the industry could massively improve on but whilst the likes of OFCOM scratch their heads on how that is done Suki continues to make our lives a little easier in getting our customers ported over.

19 juillet 2022
Avis spontané
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Réponse de Voiceflex

Thank you for sharing your experience Steven. We know how difficult porting can sometimes be which is why our Porting Team go the extra mile to help make the process easier. Best wishes, Donna

Noté 5 sur 5 étoiles

Always extremely helpful and…

Suki is always extremely helpful and understanding. Very quick to respond and assist with any issues. Fantastic service from both support and porting teams.

15 juillet 2022
Avis spontané
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Réponse de Voiceflex

Hi, thank you for taking the time to leave this review. We consider our partner journey in everything that we do so it's great to hear of the fantastic service that you have received from two of our departments! Thanks again, Donna

Noté 5 sur 5 étoiles

I would highly recommend the porting…

I would highly recommend the porting team. They always go the extra step to help you with issues. Great work Sukhvinder Singh and thank you for all your support.

14 juillet 2022
Avis spontané
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Réponse de Voiceflex

Thank you for sharing your experience Sarah, our porting team really are amazing! Best wishes, Donna

Noté 5 sur 5 étoiles

SIP Porting

Another seemless port of four numbers carried out by Suki at Voiceflex - many thanks again.

Richard

12 juillet 2022
Avis spontané
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Réponse de Voiceflex

Thank you for sharing your experience Richard and leaving this great 5* review! Best wishes, Donna

Noté 5 sur 5 étoiles

Number ports team

Suki on the number ports team was very helpful as always with getting our port requests placed and keeping me updated

12 juillet 2022
Avis spontané
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Réponse de Voiceflex

Hi Annie it's great to hear of your experience with our porting team, thank you for taking the time to leave this review. Best wishes, Donna

Noté 5 sur 5 étoiles

Mick is always helpful and prompt with…

Mick is always helpful and prompt with his responses.

5 juillet 2022
Avis spontané
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Réponse de Voiceflex

Hi Taryn, thank you for taking the time to leave this great 5* review. I'm really happy to hear of the prompt and helpful service you have received. Best wishes, Donna

Noté 5 sur 5 étoiles

A pleasure to put business with

A pleasure to put business with. Suki often goes above and beyond for stress free orders. The whole team is without flaw.

29 juin 2022
Avis spontané
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Réponse de Voiceflex

Thank you for your kind words Philip, I'll be sure to share them with the whole team. Best wishes, Donna

Noté 5 sur 5 étoiles

Great service from Nigel

29 juin 2022
Avis spontané
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Réponse de Voiceflex

Great to hear this Brad, thank you for taking the time to leave this review. Best wishes, Donna

Noté 5 sur 5 étoiles

Provisioning of International Number

Excellent support and guidance for provisioning of international number. Navigating the compliance for these can be challenging. Stuart's help was really appreciated. We have a very happy customer. Thank you.

10 juin 2022
Avis spontané
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Réponse de Voiceflex

Thank you for your review, we're really glad Stuart was able to use his expertise to guide you through the process. Thanks again, Donna

Noté 5 sur 5 étoiles

Billing Support

I have dealt with Voiceflex for many years in different roles throughout the company ie Network, billing etc through all of these changes I’ve always found Katherine to go over and above any support questions I’ve asked, even though she may not be in that team. We recently had an issue with a billing file, I raised this with Katherine and it was resolved and re-issued within about 10 minutes! Billing can always be a stressful time during the month, so I felt this quick response and efficiency really should not go unnoticed! Thank you

10 juin 2022
Avis spontané
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Réponse de Voiceflex

Hi Katarena, thank you for your positive feedback. Katherine works extremely hard to provide a high level of service, I have passed your kind words on to her. Best wishes, Donna

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