Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Voir plus
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Lisez les avis des autres
A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Voir plus
L'entreprise a répondu
Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Voir plus
L'entreprise a répondu
I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.
Coordonnées de contact
PO Box 18871, B91 9DH, Solihull, Royaume-Uni
- +44 (0)20 3301 6000
- sales@voiceflex.com
- www.voiceflex.com
4,7
Excellent
181 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Voiceflex - Suki is an excellent coordinator who…
Suki is an excellent coordinator who will always do his upmost to assist with queries
7 juin 2022
Avis spontané
Réponse de Voiceflex
Thank you Jordan! Really appreciate you taking the time to write this review. Best wishes, Donna
Réponse de Voiceflex
Thank you Andrea, this is exactly the experience that we aim to deliver!
Suki is a legend
Suki is a legend, and always goes above and beyond compared to other carriers that we deal with. Asset to any business.
31 mai 2022
Avis spontané
Réponse de Voiceflex
Hi James, we pride ourselves on exceptional service delivery so I'm delighted to hear of the amazing service that Suky has provided you. Thank you for taking the time to leave this review. Best wishes, Donna
Amazing support from Katherine Greer
Great service from Katherine as always. This morning we had a major issue with one of our client and Katherine managed to resolve this issue in professional and timely manner.
It is always a pleasure to deal with people like Katherine. Well done and many thanks!
25 mai 2022
Avis spontané
Réponse de Voiceflex
Thank you so much for your kind words Larysa! We really appreciate you taking the time to share your experience with us. Best wishes Donna
Voiceflex Number Porting
I use the Voiceflex number porting regularly and everything always goes smoothly.
Usually most ports are simple, but I had a complex multi number ISDN30 port which presented a challenge as only one number had to be ported.
Suky guided me through the process and has given me confidence that the number port will proceed without any issues on the appointed date
23 mai 2022
Avis spontané
Réponse de Voiceflex
Hi Premitel thanks for taking the time to leave this review! Glad to hear Suky was able to utilise his porting expertise to support your complexed port. Thanks again, Donna
Big Thank You !
I would like to thank everyone at Voiceflex for their continued support with the number ports, faults, and account queries we regularly raise. Andrew and a number of his team that we deal with (Katherine, Amelia, Stuart, Suki) respond to us in a timely manner and are always happy to help with our queries. All of our dealings are positive and I would recommend them to anyone.
Thank you :)
19 mai 2022
Avis spontané
Réponse de Voiceflex
Thank you for such an amazing review Lauren! I've shared it with all here at Voiceflex. Thanks again, Donna
Réponse de Voiceflex
Hi Jo, what you have described is exactly what we aim to deliver! Thank you for taking the time to leave this review. Best wishes, Donna
Big thank you to Andrew Forster, Stuart & Hassan
Big thank you to our amazing account manager Andrew Forster who provides fast support and is there any time of the day!
Stuart and Hassan in the support team for ports are always really reliable and always help us get a resolution quickly while keeping everyone informed.
6 mai 2022
Avis spontané
Réponse de Voiceflex
What an amazing review Laura! Thank you so much, I have shared it with all here at Voiceflex. Best wishes Donna
Suki Singh Was extremely helpful and…
Suki Singh Was extremely helpful and very quick to respond .
He resolved my issue with in minutes as It was an urgent issue.
5 star service
6 avril 2022
Avis spontané
Réponse de Voiceflex
Hi Kev, we pride ourselves on excellent service so it's great to hear Suky provided exactly that! Thank you for your review, Donna.
Excellent Number Porting Service
Nigel was extremely helpful and patient in assisting me to get the correct paperwork submitted for my mixed operator number ports
25 mars 2022
Avis spontané
Réponse de Voiceflex
Hi Kesemz, thank you for your review! Nigel is a number ports expert :) I'm glad he was able to assist you. Thanks again, Donna
Number Porting Assistance
I needed some assistance with porting several telephone numbers across where several bits of required information were missing. Steve at Voiceflex found all the information for me and the subsequent port was accepted first time. Many thanks Steve!
23 mars 2022
Avis spontané
Réponse de Voiceflex
Thanks for a great review Paul. Steve is extremely knowledgeable and excellent at his job! Thanks again, Donna
Voiceflex have been quick to respond…
Voiceflex have been quick to respond and easy to work with. There have been some tricky questions and situations where they have not been able to help with, but this seems to be down more to the limitations in scope rather than lack of willingness to help.
23 mars 2022
Avis spontané
Réponse de Voiceflex
Hi, thank you for your review. I'm glad to hear you find the team here at Voiceflex easy to work with. We like to track all feedback to ensure we are continually improving our customer service. Please can you email customerservices@voiceflex.com with your contact details and the limitations you encountered as we are currently launching a new and expanded set of services and portal. Many thanks, Donna
Excellent porting team
Steve on the porting team is truly an asset to your company. Going above and beyond to assist with a complicated porting, constantly keeping us up to date with daily updates and very quick to reply to any queries. If Steve isn't available his colleagues are quick to jump in and assist any way they can. Many thanks to the whole team.
11 mars 2022
Avis spontané
Réponse de Voiceflex
Hi Sam thank you for your review. Steve is a very valued team member and an asset to Voiceflex, as are the rest of the porting team. Thanks again for sharing your experience. Best wishes, Donna
Great Service and Company/Products…
Have dealt with Voiceflex for years as both Partner and more recently as a dealer. Portal is easy to use and information is clear and concise. Always resolve any issues quickly and without fuss. Excellent Service.
3 mars 2022
Avis spontané
Réponse de Voiceflex
Thank you for taking the time out of your day to leave this review Ian. We pride ourselves on excellent service delivery so it's great to hear that you have experienced exactly that. Best wishes, Donna
The entire team at Voiceflex are…
The entire team at Voiceflex are helpful and patient and go above and beyond. An all round great company to deal with.
28 février 2022
Avis spontané
Réponse de Voiceflex
Hi Diane, thank you for taking the time to leave this great review, i'll be sure to share it with all here at Voiceflex. Best wishes, Donna
Number port support
Number port support, first class. Suki is always contactable and it's like having another member of the team.
24 février 2022
Avis spontané
Réponse de Voiceflex
Philip thank you for taking the time to leave this review. We are grateful for your positive feedback about our porting team and agree Suky is great! Thanks again, Donna
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