I love the warmup products and the app. Really easy to use and never had any issues. Used the customer service tonight for my electrician regarding an issue with the insulation and they were so helpf... Voir plus
L'entreprise a répondu

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I love the warmup products and the app. Really easy to use and never had any issues. Used the customer service tonight for my electrician regarding an issue with the insulation and they were so helpf... Voir plus
L'entreprise a répondu
Return process of some parts turned out to be fiddly but worked fine in the end. The set-up process of the app/thermostat is not straightforward as others observe. Overall good product though and e... Voir plus
L'entreprise a répondu
This is a great solution for our bathrooms, that have had no heating after the original gas central heating was replaced with air-to-air heat pumps. With the bathrooms about to be refitted, we had won... Voir plus
L'entreprise a répondu
Everyone I’ve dealt with has been consistently honest, knowledgeable, and extremely helpful. Dan Rimmel, our local rep, deserves a special mention. He is excellent to work with, always willing to... Voir plus
L'entreprise a répondu
Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.
Écrit par l'entreprise

Abbey Road, Tudor Estate 704, NW10 7UW, London, Royaume-Uni

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Marcos contacted me to help with a customer enquiry he had. Told me exactly what the customer needed and made my job super easy. A pleasure to work with and happy to recommend to everyone.

Réponse de Warmup UK
Marco was super helpful with the design aspects. He was cery knowledgeable and helpful on how I should install.and provided a healthy discount to incent us to buy the premium product. Great experience. Thank you

Réponse de Warmup UK
Anton quickly understood the challenge I was having and was very clear and concise with his instructions. He also provided advice on future use and efficiency. Great job!

Réponse de Warmup UK
Marcos at Warm Up listened to what I wanted, updated the quotation and put me in touch with a local distributor with a discounted price.

Réponse de Warmup UK
Had an initial delivery delay, but not warm ups delay, courier problem. All sorted, have to place order for 42m2 sticky mat. Will need tech support advise. Have used for over 30 years, definitely the best.

Réponse de Warmup UK
We have always used Warmup, wouldn't use anything else. Super reliable products & great service always.

Réponse de Warmup UK
A great company to deal with, Marcos was very helpful and was always quick getting back to me.

Réponse de Warmup UK
Good service , friendly staff , quick turn round with Quotes , good product knowledge ,
and quality aftersales .

Réponse de Warmup UK
Marcos at Warmup sorted everything for me, it was all so easy. He was very quick to respond to my emails and sorted out what I needed quickly at the same time sorting out a local supplier near me to receive the goods. Unfortunately part of the shipment went missing with the courier but this was quickly replaced and was not the fault of Warmup. I would certainly recommend getting in touch with Marcos for your underfloor heating requirements.

Réponse de Warmup UK
Marcos was really great at helping me to get the right products for my home renovation project. He was knowledgeable accurate and very efficient coming back to me, he did really well!

Réponse de Warmup UK
My bathroom installer installed a Warmup 6iE Wi-Fi thermostat underfloor heating system, but didn't set it up with me because I was on holiday. I was struggling with pairing the controller with my mobile app and decided to contact Customer Support via Chat. Anton connected very quickly and ran through a number of issue-qualification questions; within a few moments, he gauged that I was struggling and suggested he call me. Within 5 min I was up and running, with tips, tricks and recommendations on how to set it up and minimise the cost of use. He was a great listener, patient, extremely knowledgeable and professional. Perfect. Just the level of service you hope for, but seldom receive. Oustanding! 10/10

Réponse de Warmup UK
Prompt and helpful all through the whole process of pricing to placing the order and very quick delivery.

Réponse de Warmup UK
Great customer support & service technician (Phil) was outstanding. Very polite & knowledgable, explained everything clearly, cleaned up the job. couldn't be more satisfied with his service.

Réponse de Warmup UK
Really good serve
Phil arrived nice and early.
He quickly set up and found the fault with pin point accuracy.
The repair and testing of the remaing circuit was quick and efficient with minimal disruption.
I would 100% recommend Phils services. Very professional.

Réponse de Warmup UK
I used the measure service to ensure I had the correct size mat. I had a response within 24 hours which impressed me. Great service from Marcos with followup message to make sure I was happy with the quote and to ensure I didn't have any more questions. Really happy with the service and connection to Topps Tiles locally to purchase.

Réponse de Warmup UK
Every part of the installation was seamless. My only issue is that the Tempo thermostat does not have a back light. It's installed in a cupboard and setting it using a torch distracts from the overall value and quality of the product.

Réponse de Warmup UK
Very helpful service, gave me correct product advice, guided me through the ordering process, including a great discount, and supported right up to the delivery, would happily order from again.

Réponse de Warmup UK
looked after professionally all the way from the quote to the order, this is why we always use Warmup

Réponse de Warmup UK
Anton was absolutely a great help to us, he was very knowledgeable, very patient, and ran us through every room in the house to make it more economical for us.
First class service and thank you again Anton.

Réponse de Warmup UK
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