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Warmup UK Avis 

835
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love the warmup products and the app. Really easy to use and never had any issues. Used the customer service tonight for my electrician regarding an issue with the insulation and they were so helpf... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Return process of some parts turned out to be fiddly but worked fine in the end. The set-up process of the app/thermostat is not straightforward as others observe. Overall good product though and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a great solution for our bathrooms, that have had no heating after the original gas central heating was replaced with air-to-air heat pumps. With the bathrooms about to be refitted, we had won... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone I’ve dealt with has been consistently honest, knowledgeable, and extremely helpful. Dan Rimmel, our local rep, deserves a special mention. He is excellent to work with, always willing to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. aussi dans
  3. Fournisseur de matériaux de construction

Écrit par l'entreprise

Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.

Why Warmup?

Écrit par l'entreprise

Save your pounds and the planet!
Underfloor heating is a cleaner, more efficient way to heat a home. Our collection of water and electric floor heaters require less energy to reach an ideal temperature compared to traditional heating systems, saving you money on your heating bills.
Warranties and 24/7/365
Many of our heating systems feature a Limited Lifetime Warranty and our SafetyNet Installation Guarantee™ also protects you against any accidental damage to a system during installation. We operate a technical helpline which is open 24 hours per day / 7 days per week / 365 days per year and provide extensive online support materials to help guide our customers through every stage of their project.
Leading the industry
Our systems and accessories provide energy-efficient warmth for both new-build and renovation projects, offering true ease of use and a hassle-free installation. We are the only floor heating company whose products are European compliant and CE marked. Our systems feature accreditations from BEAB, cUL, CSA, FIMKO, SEMKO and UL. In addition, we are members of BEAMA and TTA.

Coordonnées de contact

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We do Electric and Water heating systems for any home or project

4,7

Excellent

TrustScore 4.5 sur 5

835 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(835)

210 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Marcos Loreda Superstar!

Marcos contacted me to help with a customer enquiry he had. Told me exactly what the customer needed and made my job super easy. A pleasure to work with and happy to recommend to everyone.

3 juillet 2026
Avis spontané
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Réponse de Warmup UK

We are so happy to hear that our team made your experience easy and enjoyable. We truly appreciate your kind words and recommendation!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Marco was super helpful with the design…

Marco was super helpful with the design aspects. He was cery knowledgeable and helpful on how I should install.and provided a healthy discount to incent us to buy the premium product. Great experience. Thank you

25 juin 2026
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Réponse de Warmup UK

We are so glad to hear you had a great experience with our team member's design assistance and installation advice. We appreciate you sharing your positive feedback!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Anton quickly understood the challenge…

Anton quickly understood the challenge I was having and was very clear and concise with his instructions. He also provided advice on future use and efficiency. Great job!

10 juillet 2026
Avis spontané
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Réponse de Warmup UK

We are so glad to hear our team provided clear instructions and helpful advice. We appreciate you sharing your positive experience with us!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Good help from Marcos

Marcos at Warm Up listened to what I wanted, updated the quotation and put me in touch with a local distributor with a discounted price.

8 juillet 2026
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Réponse de Warmup UK

We are so pleased to hear that our team provided such excellent service and that we could help you find a great deal. We appreciate your kind words!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Had an initial delivery delay

Had an initial delivery delay, but not warm ups delay, courier problem. All sorted, have to place order for 42m2 sticky mat. Will need tech support advise. Have used for over 30 years, definitely the best.

8 juillet 2026
Avis spontané
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Réponse de Warmup UK

We are so glad to hear you've been a loyal customer for over 30 years and that the delivery issue was resolved. We are ready to assist with your sticky mat order and provide technical support when needed, please email us when ready uk@warmup.com

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Best on the market

We have always used Warmup, wouldn't use anything else. Super reliable products & great service always.

8 juillet 2026
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Réponse de Warmup UK

We are incredibly grateful for your continued loyalty and kind words about our reliable products and great service. We truly appreciate your feedback!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

A great company to deal with

A great company to deal with, Marcos was very helpful and was always quick getting back to me.

8 juillet 2026
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Réponse de Warmup UK

We're so happy to hear about your positive experience and appreciate you sharing your kind words. We value your feedback.

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Good service and after sales

Good service , friendly staff , quick turn round with Quotes , good product knowledge ,
and quality aftersales .

8 juillet 2026
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Réponse de Warmup UK

We're so glad you appreciate our team's service, product knowledge, and efficient after sales support. Thank you for your kind words!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Marcos at Warmup sorted everything for me

Marcos at Warmup sorted everything for me, it was all so easy. He was very quick to respond to my emails and sorted out what I needed quickly at the same time sorting out a local supplier near me to receive the goods. Unfortunately part of the shipment went missing with the courier but this was quickly replaced and was not the fault of Warmup. I would certainly recommend getting in touch with Marcos for your underfloor heating requirements.

25 juin 2026
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Réponse de Warmup UK

We are so pleased to hear about your positive experience with us. It's wonderful to know that our team provided prompt and efficient service, ensuring your needs were met and a local supplier was arranged. We appreciate you acknowledging that the courier issue was not our fault, and we're glad we could quickly resolve it. Thank you for your recommendation!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Marcos was really great!

Marcos was really great at helping me to get the right products for my home renovation project. He was knowledgeable accurate and very efficient coming back to me, he did really well!

25 juin 2026
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Réponse de Warmup UK

We're so happy to hear that our team member provided such excellent and efficient assistance with your home renovation project. We appreciate your review

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Pairing 6iE to the mobile app - my customer service experience

My bathroom installer installed a Warmup 6iE Wi-Fi thermostat underfloor heating system, but didn't set it up with me because I was on holiday. I was struggling with pairing the controller with my mobile app and decided to contact Customer Support via Chat. Anton connected very quickly and ran through a number of issue-qualification questions; within a few moments, he gauged that I was struggling and suggested he call me. Within 5 min I was up and running, with tips, tricks and recommendations on how to set it up and minimise the cost of use. He was a great listener, patient, extremely knowledgeable and professional. Perfect. Just the level of service you hope for, but seldom receive. Oustanding! 10/10

30 juin 2026
Avis spontané
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Réponse de Warmup UK

We are so pleased to hear about your positive experience with our customer support team! It's wonderful to know that we could quickly assist you with setting up your underfloor heating system and pairing it with your mobile app, especially after your holiday. We always aim to provide clear guidance and helpful tips to ensure our customers can maximize the efficiency and minimize the cost of their systems. Your feedback truly highlights the dedication and expertise we strive for in our service. Thank you for sharing such a glowing review; it means a great deal to us.

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Prompt and helpful all through the…

Prompt and helpful all through the whole process of pricing to placing the order and very quick delivery.

29 juin 2026
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Réponse de Warmup UK

We're so happy to hear that our service, from pricing to delivery, met your expectations. Thank you for your kind review

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Great customer service

Great customer support & service technician (Phil) was outstanding. Very polite & knowledgable, explained everything clearly, cleaned up the job. couldn't be more satisfied with his service.

19 juin 2026
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Réponse de Warmup UK

We are so glad to hear you had such a positive experience with our service technician! We truly appreciate your kind words and feedback.

Kind Regards
Warmup

Noté 5 sur 5 étoiles

FSULT FINDING IN LOOSE CABLE INSTALATION

Really good serve
Phil arrived nice and early.
He quickly set up and found the fault with pin point accuracy.
The repair and testing of the remaing circuit was quick and efficient with minimal disruption.

I would 100% recommend Phils services. Very professional.

19 juin 2026
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Réponse de Warmup UK

We are so glad to hear about your positive experience with our service and team! We appreciate you taking the time to share your feedback

Kind Regards
Warmup

Noté 5 sur 5 étoiles

I used the measure service to ensure I…

I used the measure service to ensure I had the correct size mat. I had a response within 24 hours which impressed me. Great service from Marcos with followup message to make sure I was happy with the quote and to ensure I didn't have any more questions. Really happy with the service and connection to Topps Tiles locally to purchase.

11 juin 2026
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Réponse de Warmup UK

We are so pleased to hear you had such a positive experience with our quote service and the support you received. We appreciate your kind words.

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Every part of the installation was seamless

Every part of the installation was seamless. My only issue is that the Tempo thermostat does not have a back light. It's installed in a cupboard and setting it using a torch distracts from the overall value and quality of the product.

2 juin 2026
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Réponse de Warmup UK

We appreciate you sharing your feedback regarding the Tempo thermostat's backlight - our 7IE and Element units do have backlights if needed. We will pass the feedback on to our product team.

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service, gave me correct product advice, guided me through the ordering process, including a great discount, and supported right up to the delivery, would happily order from again.

3 juin 2026
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Réponse de Warmup UK

We are delighted to hear about your positive experience with our service and guidance. We truly appreciate your kind words and look forward to assisting you again!

Kind Regards
Warmup

Noté 5 sur 5 étoiles

Anton was absolutely a great help to…

Anton was absolutely a great help to us, he was very knowledgeable, very patient, and ran us through every room in the house to make it more economical for us.

First class service and thank you again Anton.

2 juin 2026
Avis spontané
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Réponse de Warmup UK

We are so pleased to hear about your excellent experience! It's wonderful to know our team provided such knowledgeable and patient service, helping you find economical solutions. We truly appreciate your kind words.

Kind Regards
Warmup

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