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Lisez les avis des autres

Noté 2 sur 5 étoiles

I bought a gilet from the company. There was a problem with it we emailed them and they said that I had to send pictures of the problem I told them I didn’t know how to do that they couldn’t send me a... Voir plus

Noté 5 sur 5 étoiles

I bought one coat last weekend which is absolutely perfect & I gave it the review it deserves. I bought a second one, there was a problem with the size on the second one and as soon as I let Warwi... Voir plus

Noté 1 sur 5 étoiles

Bought four Country Classic Tattersall shirts. Having bought these previously, I thought they would be reliable, so unpacked them and put them in the wardrobe. When I started to wear them, however, I... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 pairs of Regatta Men's Leesville III Walking Shorts Sage Green / Ash colour Look great fit well (Go a size up for better comfort as others reviews stated).Delivered on time for my Hols... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. aussi dans
  3. Grossiste en vêtements
  4. Magasin de matériel de camping
  5. Magasin de vêtements
  6. Service de retouche de vêtements

Écrit par l'entreprise

Outdoor & Country Clothing, working together with top brands, Regatta, Craghoppers, Trespass, Percussion, Sherwood Forest & our own brands Country Classics & Hazy Blue We have been working in the clothing industry from 1978


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,3

Tous les avis

(73)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service - emailed about a problem with my delivery and was emailed back with a couple of hours ; courteous and generous solution found. Second delivery no problem and good quality product. Highly recommended company. Use with confidence 😃

3 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Buy with confidence

We have been purchasing from Warwickshire Clothing now for some 17 years, VJ and his staff team are always a pleasure to deal with, their products stand the test of time in terms of both quality and performance on our farm based on Worcestershire.

3 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I ordered a new coat between Christmas and New Year. Royal Mail lost the parcel. When I contacted customer service they sent a replacement coat by Tracked24 which was quicker than the original delivery option Tracked48. The person that dealt with my situation was polite and helpful and my coat is snuggly and warm - and so, now, am I ! Thanks Warwickshire Clothing. 😀

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Returns... Impossible to make

They need to review and activate a solid returns policy for faulty goods.. Clearly they have no tried and tested solution to allow customers to return goods to them,,,, indeed they nominate the POST OFFICE... who DO NOT TURN UP TO COLLECT THE GOODS... I have waited over a week,, the parcel is still in my hall way.. AVOID this Co

6 janvier 2024
Avis spontané
Logo de Warwickshire Clothing

Réponse de Warwickshire Clothing

Good afternoon Andrea,

Your review is received as malicious, fabricated, and unfortunately unjust.

You requested a return for a jacket and were, immediately sent a Free Post Royal Mail shipping label to use.

The same type of label we send to all of our customers who request refunds, which, due to our size, is hundreds of people per month, who don't appear to have any issues with the process.

You're instructed to package up your parcel & drop it to your local post office. Everything else is taken care of from there.

However, for reasons unbeknown to us, you decided to attempt, off your own back to arrange for the Royal Mail (during and after the Christmas break, at their peak busy period) to come to your home address and collect your parcel rather than drop it off to a post point.

When Royal Mail didn't turn up, you complained that this was our fault. We explained again, the process, one that is, our returns policy, and is written online in large 18px format to be as accessible as possible and clear as it can be. (Customers are to drop their packages off, to the post office, with the label)

However, you once again, attempted to get Royal Mail to come to you, which again, is nothing to do with us, and they didn't show up...

It is then and only then, you followed instructions and posted your item back to us. Once it arrived, we refunded it in full.

We find it offensive to suggest that we are to be avoided because a delivery carrier that you booked yourself, didn't collect a parcel that you wanted to send back to us when we had given you free post label(s) and told you to simply drop it to the local post office.


Thank you.

Noté 5 sur 5 étoiles

Great experience with Warwickshire…

Great experience with Warwickshire Clothing. Excellent communication, Quick dispatch and beautiful product. Would most definitely use this company again.... in fact I already have. Thank you Warwickshire Clothing

8 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Defective Goods Despatched

I ordered a pair of moleskin trousers online, size 34" waist. The trousers that arrived came nowhere near to fitting me. The tape measure of the waist showed 32.5". I returned them and received a refund but the firm refused to pay postage as it claimed the goods were not defective. I'm sorry, but this is dishonest - if they are so far short of their described measurement then they are defective. The answer lies in the tape measure. Customer service chose not to reply. First time customer, last time customer. Do not trust this firm. Order No 1182842.

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

They go the extra mile.

I purchased a pair of Regatta waterproof trainers from their stall at Sandringham Christmas Market. Vijay went the extra mile to find a shoe that suited my needs as I needed something light & durable for my hobby of flying gliders. Absentmindedly, I placed my bag down whilst browsing at another stall & didn't realise until I had travelled all the way home to mid Lincolnshire, my mistake.
On the off chance I emailed Warwickshire Clothing that evening to ask if I had left it there. Next day, Vijay asked around the other traders & low & behold, they had been found & Vijay posted them foc on 48 courier the following Monday. Couldn't have asked for more & I send them my thanks, yet again. The shoes are great & I highly recommend this company.

17 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Shabby ripped clothing

If I could give zero stars I would. Paid £54.99 for a trespass Audrey coat. It arrived just as I was going away so did not check it until now. Absolutely horrified. Rips on seams and the hood. Poor quality not Trespass standards. Di not know if it is fake. Very unhappy.

25 octobre 2023
Avis spontané
Logo de Warwickshire Clothing

Réponse de Warwickshire Clothing

We are a distributor for Trespass, our products are authentic. It would appear your package may have been damaged in transit. We will happily refund and exchange this for you.

Noté 1 sur 5 étoiles

Terrible Experience

Bought a pair of cargo trousers from Warwickshire Clothing Ebay store recently.
I ordered 29" inside leg, but when the trousers arrived, I measured them, and they were 33" inside leg.
The label on the packaging said 29" inside leg, so the product was mis-sold.
When I returned the trousers, I gave the company all the information they needed, including photographs of the measurements.
They refunded the trousers minus the return postage costs, which they are not allowed to charge return postage under the Sales Of Goods act, when the product is wrongly described.
I've had the biggest lengthy nightmare sending the company emails via eBay, and still I have not received my postal charges refund.
Never again will I purchase any products from Warwickshire Clothing. They are a disgrace.

23 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

I have sent a men gilet back to them…

I have sent a men gilet back to them they sent me a small instead of a 2xl, I told them christmas week about this they told me that even if I sent it back with the post I would not get the correct size before christmas, So when I sent it back asking for exchange or refund they now say it smells of deodorant then they say it has been washed so they are sending it back. I spent 120.00 with this company every thing on my order is 2xl or 5xl or women’s size 20 there is no one who is small in my family I will not be shopping with them again please take care when you order because they make mistake then won’t exchange and tell lies

3 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Helpful staff

Me and my husband both have coats from here. Great service - Staff can’t do enough for you 👍🏼 Will be back again

14 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

What started out bad ended up amazing

I needed to change a part of an order that I ordered a week ago. The response I got after eventually getting hold of them on Monday was less than professional. So my order after being changed was delivered today to find one of the orders was faulted. I was dreading ringing them. Thankfully, I spoke to a different person by the name of gurpreet and my good, I couldn’t believe I was speaking to the same company. Absolutely brilliant service. She bent over backwards to help me out with a return and exchange. My faith in this company is restored. I’ll definite return to this company after today. Thank you gurpreet

7 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

The service was second to none

The service that I received from the Millets Farm team was second to none. I was asked if I needed any help and was then left alone to look at the items. On selecting an item I was asked if I wanted to try it on, which I did. When I made the transaction, again the service was perfect. I was so impressed that I went home and contacted Warwickshire Clothing to compliment them. For me this level of service is quite rare in this day and age and would highly recommend them.

3 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Regatta Waterproof Breathable Rain Over Trousers Packaway Packable Pac In A Bag

I Brought these "Regatta Waterproof Breathable Rain Over Trousers Packaway Packable Pac In A Bag" And the Jacket too match and They are Brilliant. I brought them the next size up as I have to where my uniform underneath I was concerned that I would get to hot in them but I didn’t I found them very breatherable much Better than other waterproofs that I have brought in the past that have stated the same. I'm a Home shopping delivery driver and these are perfect for my job and the fact that they fold up into there tiny Bag means once they are dry I can keep them in my locker at work. And the Bag is plenty Big enough I do not struggle to get them back into the bag. ((Unlike sleeping bags)) I Recommend These to everyone would Be perfect for Fishing Camping or Hiking and they are Very Waterproof Heavy Down poor first time I used them but I was Bone Dry.

10 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I found Warwickshire Clothing an…

I found Warwickshire Clothing an excellent firm. I ordered my jacket on Monday and it was delivered the next day. Great. I love my jacket. I sent an email to say thanks and got a kind message back. I recomend this firm and am very happy with the service & of course my jacket

15 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Customer Service - Thank you Mona

I bought a couple of Hazy Blue Blouses from Warwickshire Clothing's stall while we were away at Badminton Horse Trails. Unfortunately when I got the home and washed them some of the color ran from the cuffs and collar. I contacted Warwickshire Clothing Customer Service and they immediately posted me replacements. Thank you very much to Mona on their customer service team, most helpful and understanding.

23 mai 2022
Avis spontané

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