WebEyeCare Avis 

1 030
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Where have you been!!!! Oh my goodness if you are like me and ordered your contacts and glasses right though your doctors office - STOP now. The ease of the website, the number of items offered, the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Grossiste en lunettes
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 030)

88 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really fast delivery and accurate…

Really fast delivery and accurate fidelity of prescription to order.

1 avril 2026
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Réponse de WebEyeCare

Thanks for trusting us with your eyewear needs. We do our best to get your order to you as quickly and accurately as possible :)

Noté 5 sur 5 étoiles

Super easy transaction

Super easy transaction! Fast shipping

1 avril 2026
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Réponse de WebEyeCare

We are glad to hear you received your order quickly! Thank you for the kind words and taking the time to let us know we did a good job.

Noté 1 sur 5 étoiles

Disappointing experience…

I had a very disappointing experience ordering contact lenses from this company.

I initially chose them because their prices appeared to be the most affordable, but after unexpected additional charges, that was no longer the case. I provided my prescription, only to be told it had expired. I was then advised to complete an online eye test, which I paid for.

After following up on my order, I was told again that I needed to take the online test but this time the contact lense online test, resulting in a second charge of $16.49. To make matters worse, I was later informed that my original prescription did not specify contact lenses, meaning my order could not be processed at all.

After waiting an entire month with no resolution, I ultimately had to cancel my order. The whole process was frustrating, time-consuming, and poorly communicated.

23 mars 2026
Avis spontané
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Réponse de WebEyeCare

We’re sorry for the mix-up with your order and understand how frustrating that can be. This isn’t the experience we aim to provide. When speaking with your doctor they stated the contact lens prescription had expired and we provided the online exam as this would be the fastest way to get the order shipped out to you but it is not mandatory. The incorrect exam was taken for glasses but this cannot be used for a contact lens order. Please contact us and a manager will be happy to assist you.

Noté 4 sur 5 étoiles

Ordering contacts was relatively easy…

Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the rewards program, which is pretty much worthless since I just paid about $1000 for the year already and don't need more. They should have just offered a coupon up front.

16 mars 2026
Avis spontané
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Réponse de WebEyeCare

We are happy everything went smoothy with your order! Our team will reach out about the discount information you received.

Noté 5 sur 5 étoiles

Easy experience navigating the website…

Easy experience navigating the website and purchasing what I needed. Competitive prices. Good email notifications to keep me informed of the product delivery progress. Customer support for my inquiry was timely. Package arrived early and in good condition. Thank you!

15 mars 2026
Avis spontané
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Réponse de WebEyeCare

We're really glad to hear that you found the website easy to navigate and that the ordering process went smoothly!

Noté 5 sur 5 étoiles

Quick and easy to use!

Quick and easy to use!

15 mars 2026
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Réponse de WebEyeCare

Thanks so much! We’re thrilled you found it quick and easy to use.

Noté 1 sur 5 étoiles

Contacts still have not been received

15 mars 2026
Avis spontané
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Réponse de WebEyeCare

Your order was shipped out the day after you placed the order. We emailed you the tracking information. According to USPS the package was delivered on 3/14/2026. A replacement shipment is being sent out to you.

Noté 4 sur 5 étoiles

Customer service

There was an issue with my original order but they corrected it promptly.

13 mars 2026
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Réponse de WebEyeCare

It’s rare, but sometimes there is a human error with packing a shipment. Getting the correct prescription is incredibly important, and we take this seriously. The correct product was shipped out with overnight delivery. You should receive the new shipment today. Thank you for bringing this to our attention, and we are glad we were able to get this corrected for you immediately.

Noté 5 sur 5 étoiles

More affordable contact lenses

I was searching for a cheaper option for contact lenses than what I had, I googled and found WebEyeCare. The price was half the price I am accustomed to paying. Furthermore, it was shipped to me quickly. This is my new and cheaper option now.

16 mars 2026
Avis spontané
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Réponse de WebEyeCare

We are so glad you found us! Thank you for taking the time to leave us a great review. We look forward to helping you again soon.

Noté 5 sur 5 étoiles

I checked many websites and WebEyeCare…

I checked many websites and WebEyeCare was the most affordable option! I am very thankful I found them! Shipping was fast and loading prescription was super easy!

14 mars 2026
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Réponse de WebEyeCare

Thank you for the kind words! We are so happy you found us, and we hope we can help you again soon.

Noté 5 sur 5 étoiles

Cheaper/Better

My eye care provider was three times the amount for the same number of contacts. That’s crazy, so I told them you already have enough of my money let someone else have some(not really,but). Webeyecare had the lowest price I could find. Said it would take about 5 to 7 business days, that’s fine, it only took 4. That’s it, that’s my review.

13 mars 2026
Avis spontané
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Réponse de WebEyeCare

It’s great to hear we were able to provide the lowest price you could find, and your order arrived even faster than expected!
We appreciate you taking the time to share your experience. Enjoy your contacts, and we hope we can help you again for your next order.

Noté 5 sur 5 étoiles

I normally buy my contact lenses at…

I normally buy my contact lenses at Costco but thought I would check these guys out. They came in $50 less for a 1-year supply and made the process easy. Just uploaded a photo of my prescription and they arrived 4 days later. Couldn't be happier!

9 mars 2026
Avis spontané
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Réponse de WebEyeCare

We are glad you found us and saved some money! We hope we can help you again soon. Thanks for letting us know about your great experience!

Noté 5 sur 5 étoiles

Great Deals and Great Service

After checking around on prices, there was no comparison. I ordered and had my contacts within a couple of days. Very impressed and have been for over 14 years as a customer.

3 mars 2026
Avis spontané
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Réponse de WebEyeCare

Wow, we appreciate the loyalty!!! We try our best to give great service while providing low prices. We look forward to helping you again and again.

Noté 5 sur 5 étoiles

Great deal on my contacts and quick…

Great deal on my contacts and quick shipping speed. Will order more in the future thanks

3 mars 2026
Avis spontané
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Réponse de WebEyeCare

Thank you for taking the time to let us know all went well with your order. We love hearing great news! Glad you got a good deal, and the order was delivered quickly!

Noté 5 sur 5 étoiles

Great Quality, Great Service!

I placed my order, provided a copy of my RX & was advised it would take like 14 days to receive. However, to my very happy surprise I received then in about 5 day. The contacts were just as ordered on my rx & are awesome product. Great quality, Great Speedy Service.

26 février 2026
Avis spontané
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Réponse de WebEyeCare

Thank you for the kind words! We love that your order arrived so quickly. We look forward to helping you again in the near future.

Noté 5 sur 5 étoiles

Easy & affordable

Easy to order and verify my son’s prescription. Arrived in less than a week with standard shipping. Exactly as ordered for an excellent price. Lens don’t expire until 2030-04-01

25 février 2026
Avis spontané
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Réponse de WebEyeCare

Thank you so much for your great review! We truly appreciate you taking the time to share your experience and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Easy and efficient

Online ordering was very easy. Contacts arrived within a week via UPS, and I saved $100 vs ordering from the doctor.

20 février 2026
Avis spontané
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Réponse de WebEyeCare

We are so glad to hear that you found our online ordering process easy and convenient! It’s great that your contacts arrived quickly and you saved big time. We truly appreciate your support, and we look forward to helping you in the future.

Noté 5 sur 5 étoiles

Quick process that cost less money

Ordering process was easy. Contacts were delivered within a few days and they cost $100 less than 1800contacts. This was my first order and I’ll be returning.

20 février 2026
Avis spontané
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Réponse de WebEyeCare

We are so happy to hear that you had a great experience. Saving $100 is definitely a win, and we’re so glad we could offer you great value on your first order. We look forward to helping you again and keeping the process simple, fast, and affordable every time!

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