WebEyeCare Avis 

I got my contacts and I like them however the prescription on the box and what you send me was mixed up you had my left and right away switched around. It was a little uncomfortable until I figured my husband figured it out

Easy to order and they arrived 3 days later. Great prices too, even with the "transaction fee" :)

This was the first time I re-ordered. My prescriptions were already saved, so it was very easy & the contacts arrived within a few days.

They sent the wrong prescription without checking with my doctor. Now, I have to pay to ship it back. I won’t be ordering here again!

Wow, you went above and beyond. Ordering was seamless. I rcvd my contacts less then a week after I placed my order.

I received my order promptly. It was accurate and one of the more reasonably priced options I found for my contacts.

This experience was great. Order to delivery took less than a week. The occasions where my lens are not in stock, I am provided a notice of delay.

Walking back my earlier review. They still have a ways to go to improve service and ability to contact but I had a nice call from the CS manager today. I feel confident that my order will be corrected. I provided my brutally honest feed back and felt I was heard, not just glad handed.

Just received my contact lens order and all 6 boxes were incorrect and not matching submitted subscription. As others have mentioned, chat is not live and customer service is not 24/7 as advertised on their web. After trying chat, I called CS and was told to expect an email as they would forward my concerns to their exchange/returns dept. I did not received an email same day so called again today and was told the same - after asking timeline expectation on receiving email and grousing, was out on hold for 13 min. CS came back on the line to tell me she couldn’t reach the returns/exchange team but would AGAIN, send email and expedite. Absolutely horrible CS. Sounds like it’s outsourced.

I’ve never had a problem with the shipping or item. Always perfect. When I had to call or just talk on the chat, the reps were always polite and answer my concerns. Fast shipping. I am happy doing my orders with Webeyecare!

Placed an order a week ago. emailed to find out when it's shipping. no response. called & after 10 minutes they say it'll ship 1 month to the day I ordered. there is nothing on the website indicating, such. i was also told that it would have showed when I added the items to my cart that it was going to take such a lengthy amount of time &/or the items stock status. neither pieces of information popped up upon order. i asked for my item to be canceled as I will be going elsewhere.
*I probably used my other email then when I emailed you. Amazing 1800 contacts was able to use my insurance & got me a credit of $105 plus their 20% on top of the insurance.

Ordering was very easy. After searching the web they were the cheapest for contacts and price was very good. Uploaded prescription and they did the rest. Shipping was super fast. Highly recommend!

Very easy to order; fast delivery; order was accurate; great prices! Better than any other place

1/2 order missing. And asked to be canceled before it was shipped. Disappointed to say the least..

I received a wrong order. Opened the box and it had different contacts in it and not what I ordered. I would not mind trying a different brand if the box contained the pack that I paid for and correct measurements. However, not only got the wrong brand, but also a 6 pack instead of a 12 pack and with incorrect measurements:( I was told that their team will reach out to me, but so far no one’s been helpful in any way. What disappoints me the most is that I paid an additional $14 for expedited shipping.

Not very impressed. Paid the “extra fee” for them to process my insurance. They did not. Charged me full price, kept the fee, now I gotta submit to my insurance to get reimbursed. Awful and borderline criminal/scam!

UPDATE!! Company delayed for almost a month before attempting to charge my insurance. Company Rep said they "were busy". Of course, the new year and my Vision Plan changed so of course they could not submit the claim. Sounds fishy. So now I've gotta do it. WILL NOT DEAL WITH AGAIN. If you DON'T have insurance, give it a try. Otherwise, not recommended.

Excellent pricing compared to my doctor. A supply issue caused a shipping delay, but they honored their revised timeline. The subsequent delivery was fast and the products arrived intact. Good overall experience.

Great service! I needed overnight shipping , webeyecare shipped same day and fedex came through! Well done!

The purchase of my contact lenses was very straightforward and easy. All I had to do was upload my prescription, make my selection and pay. They were shipped the next day and, shortly thereafter, hands. I am very satisfied.

The customer service was great. The representative provided me with all the information I needed. The price for contact lenes were the very best and they arrived on time.