WebEyeCare Avis 

1 031
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I am a 1st time customer to WebEyeCare. Ordered over 14 days ago. RX was confirmed by Dr.. not specialty or on back order. Says order processed for nearly a week. As of today still waiting. Although I... Voir plus

Noté 5 sur 5 étoiles

Where have you been!!!! Oh my goodness if you are like me and ordered your contacts and glasses right though your doctors office - STOP now. The ease of the website, the number of items offered, the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Grossiste en lunettes
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 031)

90 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order. My contact lens shipment was on time and efficient.

30 septembre 2024
Avis spontané
Logo de WebEyeCare

Réponse de WebEyeCare

Thank you so much for your feedback!

Noté 5 sur 5 étoiles

Super Happy…

Super easy to order the contact lenses on line, and to upload the prescription and SUPER FAST to receive the contact lenses. Very satisfied and happy.

25 septembre 2024
Avis spontané
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Réponse de WebEyeCare

Thank you so much for your feedback!

Noté 5 sur 5 étoiles

I have used Web Eyecare in the past

I have used Web Eyecare in the past. They continue to be the most economical. It is very easy to upload prescription and fill out insurance information. For only $5.99 they deal with the insurance company. That’s a win win for me. I will definitely be using Web Eyecare again.

8 septembre 2024
Avis spontané
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Réponse de WebEyeCare

Awesome to hear! Thank you for recommending us!

Noté 5 sur 5 étoiles

They have such great prices and always…

They have such great prices and always ship quickly. This is the only place I order my contacts from. Truly a 10 out of 10!

28 août 2024
Avis spontané
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Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)

Noté 1 sur 5 étoiles

The sent me the wrong prescription…

The sent me the wrong prescription again for my contacts I paid for it to get here faster because I really need them all to get the wrong ones again. This happened to me before they had to send me different ones again because they had the wrong prescription once again. I need the right prescription, I love ordering from you guys. I just don't like the fact that they always send me the wrong prescription when I sent my prescription to you.

26 août 2024
Avis spontané
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Réponse de WebEyeCare

Thank you for sharing your feedback. We apologize for the
issues with your prescription lenses. We understand how important it is to receive the correct prescription.
It appears there was a mistake, and Biofinity lenses were ordered instead of the Multifocal lenses you needed. We recognize how crucial it is to have the right product.
Please be assured that we have made several attempts to
resolve this by reaching out to you via email and phone. Additionally, we included trial lenses in your previous order to help ensure accuracy with your prescription.
To correct this, we would be happy to exchange the incorrect lenses for the Multifocal lenses based on your
prescription. You can contact us directly at info@webeyecare.com or respond to our previous communication.
Thank you for your patience and continued support. We look forward to resolving this matter to your satisfaction.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, easy ordering, vast selection of contacts. Good prices.

20 août 2024
Avis spontané
Logo de WebEyeCare

Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience!

Noté 5 sur 5 étoiles

Love WebEyeCare

They have a great selection of quality brand contacts that are delivered promptly with an easy and efficient website to use!

23 août 2024
Avis spontané
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Réponse de WebEyeCare

Awesome to hear! Thank you for recommending us!

Noté 5 sur 5 étoiles

The Best Source for Lenses

Always accurate orders, fast shipping, the best prices and great customer service.

6 août 2024
Avis spontané
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Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)

Noté 5 sur 5 étoiles

Received the order quickly

Received the order quickly, everything was packaged nicely and I got exactly what I paid for:)

8 août 2024
Avis spontané
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Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience!

Noté 5 sur 5 étoiles

They have the best price for contacts

They have the best price for contacts. I wear one of the most expensive contacts and I always get a discount, and earn points for future orders. I love them. They are on top of everything, and contact you if there is an issue. Wouldn't go anywhere else! #91309438

1 août 2024
Avis spontané
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Réponse de WebEyeCare

Awesome to hear! Thank you for recommending us!

Noté 5 sur 5 étoiles

$80 cheaper

so this place was $80 cheaper, but took 33 days to get me my contacts… i do have custom made multi-focal with a stigmatism, so that takes longer… i totally think it’s worth it, just order ahead… FYI the customer service is OUTSTANDING!! they always answered the phone and were cool about talking and checking on my order

24 juin 2024
Avis spontané
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Réponse de WebEyeCare

Thanks for the great feedback! Your prescription requires the contact lenses be custom made so they do tend to take longer, but so glad our customer service team kept you in the loop and helped you out!

Noté 5 sur 5 étoiles

Quick service

Eazy pease order process ... Quick response and updates even overnight... Got my contacts just in time
Could NOT be happier

24 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

CUSTOMER SERVICE DOES NOT EXIST !!

I would like to say it takes for ever but 10 days has passed , no contacts , no tracking number. Customer Service is non existent. I decided to buy here because they offered a 3 pack of what I need but I regret my decision should have stuck to my current provider and paid the difference. DO YOUR SELVES A FAVOR DO NOT BUY FROM HERE .

11 juillet 2024
Avis spontané
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Réponse de WebEyeCare

Our apologies you did not receive information regarding your order in a timely manner. We did have an issue with tracking numbers not uploading into our system correctly for 3 pack orders. You should have received your order although you did not receive an email with the tracking information. If you require additional assistance, please reach out to our customer service team at info@webeyecare.com or (888) 536-7480.

Noté 5 sur 5 étoiles

Delightful

The price the customer service and the speed of delivery were all delightful
91302591

10 juillet 2024
Avis spontané
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Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience!

Noté 5 sur 5 étoiles

Fast shipping

Fast shipping! Very easy to order. I have been ordering from here for 3-4 years now!

28 juin 2024
Avis spontané
Logo de WebEyeCare

Réponse de WebEyeCare

We're so glad you enjoyed your ordering experience!

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