Welcome Furniture Avis 

592
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery guys were really helpful, polite and respectful. When I asked if they would bring furniture up stairs to the room they kindly obliged. Thank you great experience and if all your delivery dri... Voir plus

Noté 5 sur 5 étoiles

My chest of drawers was delivered within a week of ordering. I was kept informed of the delivery date by email . The driver phoned me the night before to confirm the time bracket for delivery which wa... Voir plus

Noté 5 sur 5 étoiles

They arrived earlier than expected but this suited us well. Both delivery men were efficient friendly and quick. Thanks Alan and Thomas for delivering our ready assembled wardrobe.

Noté 5 sur 5 étoiles

My original order was through very . However my communication was through this company. Welcome furniture. This company was really great and helpful . Customer service was great . I accidentall... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Welcome Furniture are a leading UK manufacturer of ready assembled furniture. All items are built in our factories in North Wales. Items are then shipped with our delivery fleet direct the customers address.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

592 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(592)

162 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super service

Their. Updates were wonderful and the delivery men were extremely helpful and delivered the two pieces to the actual room. Best delivery I’ve ever had, thanks

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Care and attention, with a professional attitude.

Five items of bedroom furniture delivered today on time as stated. Dressing table, Two five drawer cabinets, a bedside three drawer cabinet and a Two drawer Wardrobe.
The two lads that delivered were very friendly, polite, professional and showed respect for my property.

Thank You.

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing delivery and customer service.

The furniture is just what I needed. They were already assembled, I only needed to put the handles on .
The delivery was amazing, the delivery fits in with my daily routine.
I have no complaints and would easily recommend this company.

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb.

Superb.
Delivery drivers very helpful and friendly.
Excellent service. Would highly recommend.

4 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend this company

The 2 delivery guys were great, and work so hard.. They had left home at 3am and weren't expecting to get home much before 9.30pm and were off again the next day at the same time. A big shout out to them (sorry I didn't ask their names)
The furniture is of good quality & amazingly the screw holes matched up! Very pleased with the colour too!
Highly recommend this company not only for the furniture but tye delivery guys too.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely top class service

Absolutely top class service.
Delivered on time with due care for the goods and home they delivered too.
Very helpful lads who went above and beyond. Couldn't recommend them highly enough. 5 star treatment 👌

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Kept me informed all the way

Kept me informed all the way, delivery people were great. I have just unpacked and it was in perfect order. Packing was above and beyond, excellent! Love my dressing table.

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not a great experience so far

Not a great experience so far. Poor customer communications - very vague. Delivery failed Tuesday - reasons ‘other’. Had to call to re-book. Very abrupt response - “we’ll select a new date and contact you”. Quite frustrating as one day of work already lost, no idea as to when to expect the items to arrive and previous furniture now disposed of. All other items delivered by DFS promptly and no issues - great communication. This seems to be the only item outsourced for delivery.

29 août 2025
Avis spontané
Logo de Welcome Furniture

Réponse de Welcome Furniture

Hello Amy,

We’re very sorry to hear about your delivery experience and the inconvenience this has caused you. This is not the level of service we aim to provide, and we understand how frustrating it must be to be left without clear communication or certainty about your order. We have passed your feedback to our delivery and customer service team.

Thank you for bringing this to our attention,

Kind regards,
Welcome Furniture

Noté 5 sur 5 étoiles

Today my wardrobes were delivered nothing was to much very friendly and helpful this…

Today my wardrobes were delivered this morning by two very kind and friendly delivery drivers nothing was to much for them they took both of my wardrobes upstairs on the third floor I definitely would recommend them and they replied to my emails very quickly and promptly. I will definitely buy from them again and recommend them to friends and family.5*****

27 août 2025
Avis spontané
Logo de Welcome Furniture

Réponse de Welcome Furniture

Hi Naseem,
Thank you for taking the time to leave a review. We are glad to hear that you satisfied with the service you received from our delivery team and will pass on your feedback to the team.
We also hope that you will be equally happy with the furniture purchased and that it will serve you for many years to come.
Best regards
Welcome Furniture

Noté 5 sur 5 étoiles

Excellent service/delivery and items…

Excellent service/delivery and items are fantastic... brilliant!!!

27 août 2025
Avis spontané
Logo de Welcome Furniture

Réponse de Welcome Furniture

Hi Karma,
Thank you for taking the time to leave a review. We are glad to hear that you satisfied with the service you received from our delivery team and will pass on your feedback to the team.
We also hope that you will be equally happy with the furniture purchased and that it will serve you for many years to come.
Best regards
Welcome Furniture

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus