Wesley Chapel Toyota Avis 

Mason was my service provider and he is great! Great customer service, thank you!

Was caught off-guard with a 2% credit card fee for my service. I don't know many people who carry $500 in their wallet. The dealership has control over the prices of their services, so to add this fee is just greedy.
Otherwise, good experience and would recommend.

I took my car in for several services. They found an additional problem when going over the car and explained it to me without talking down to me. I was there for a few hours and then they told me I needed to leave the car overnight. They set me up with a brand new loaner to get home in. They called me the next morning when the car was ready. I received a detailed receipt and was on my way. Easy peasy.

I have been a customer of Toyota Wesley Chapel (WC) for a long time, and purchased 4 cars from this dealership In the past. I have been treated by the staff and management with respect and curtesy. Toyota services department has also been very good in assisting me in repairs and services I needed on my cars over the years. I have a great respect for management and staff at WC Toyota.

Taylor was great with follow-ups on recent maintenance and recall service. Thank you!

Joe was excellent. He has very transparent

Went in for my 5,000 mileage service and I was in & out within an hour! Great service, great coffee. Filled up my window fluid, did the 360 inspection. Would have love to get it vacuum and wash though like my old dealer was doing. Maybe something to consider in the future.

Great customer service. Rick did everything possible to get all my services done in a reasonable amount of time and price. Very satisfied. Highly recommend.

They told me it would take 1.5 hours and that is exactly the time it took. The kept me informed via text messages of their progress. In and out smoothly.

The place is nice, clean, and quiet. However, you have to wait about 2 hours just for an oil change and the inspection report.

I’ve always heard that Toyota cars are very reliable, but every time I go there for an oil change and regular check-up, there’s always something else that needs to be fixed. 😩 I feel like the oil change is “free,” but then they want me to spend $1,000 or more on repairs… and my car isn’t even that old. 🙄

And when I ask if any of these repairs are covered by the insurance Toyota sold to me, they don’t seem to know what I’m talking about. You really have to be prepared for anything when you go there. 😒

Made an appointment. At arrival they took me right in. Advisor came in quickly. And we were done within an hour. Great service!

Regarding the recall of my Camry : Fast appointment setting, pleasant crew on drop off. The young lady at the loaner car desk was so cheerful I couldn’t help but smile. The Manager for the repairs explained what they were going to do and the timing of it. Communications via text was convenient and allowed me to get my scheduled routine completed.

Good options provided

Great service; friendly; caring.

Great experience from start to finish with their service department highly recommend!

Brandon assisted manager in service department was awsome. Very knowledgeable,pleasant man. I will be getting my service done to my vehicle at Wesley Chapel and when I’m ready to trade in my vehicle I will do my business there.

I had a great experience working with Ness again! I’ve worked with him before, so I already knew I was in good hands. He took the time to listen to exactly what I was looking for and found me the exact vehicle I’ve been wanting. He made the whole experience easy and enjoyable, and I really appreciated his help throughout the process. I would definitely recommend asking for Ness if you’re looking for someone who will actually listen to what you want and help you find the right vehicle!

My service manager was on top of the game. While my service took 4 hours he kept me aware and made sure everything was done right.

No pressure, professional and up front with everything. Ness is a very knowledgeable and direct person. He made the process smoother with each step I highly recommend the Wesley Chapel team for all your automotive needs.