The furniture is great/top-of-the-line…. also top $$$$$. Telephone sales people are top notch/knowledgable & professional and personable. My order was for canvas covers only (furniture may never gi... Voir plus
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I’ve called customer service on various occasions and they were excellent support. They took the time to teach me how to care for my furniture and didn’t try to sell me something I didn’t need. They... Voir plus
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My experience at Westminster teak was perfect! Every person who helped along the way to resolving my customer service experience was kind, effective and expedient. I’d buy anything that these people... Voir plus
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From our initial contact, through the ordering process, through product delivery, through Post delivery Support, we were both impressed and thrilled by Westminster boutiques customer service! I am no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.
Coordonnées de contact
2915 Red Hill Ave, B107, 92626, Costa Mesa, Etats-Unis
- 8885928325
- cs@westminsterteak.com
- www.westminsterteak.com
4,8
Excellent
3 k avis
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The covers were months late and when we…
The covers were months late and when we got them they were wrong. Some missing, some the wrong size.
16 juillet 2025
Réponse de Westminster Teak
Dear Lisa,
We sincerely apologize for the issues you experienced with your made-to-order cushion covers. We have reached out to you directly via email so that we can address these issues as quickly as possible.
Thank you for bringing this to our attention. We are committed to resolving the matter promptly and to your satisfaction.
teak picnic table for deck
From the very beginning, our experience could not have been better!! Dealing with Shelley, was very easy and patient.
We love our new table and chairs - HANDSOME!
Rebecca Marshall
15 juillet 2025
Réponse de Westminster Teak
Thank you so much for your kind words! It was a pleasure working with you, and I am thrilled to hear you love your new table and chairs. Enjoy them for many years to come! Warm regards,
Shelley
customer service is great.
8 juillet 2025
Réponse de Westminster Teak
Dear Gary,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years of relaxing upon your Westminster Teak furniture. If we can ever be of further assistance, please do not hesitate to let us know.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Réponse de Westminster Teak
Dear RD,
Thank you for the kind words, and for choosing Westminster Teak. Quality and customer satisfaction are our highest priorities here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Great products and customer service
Company representatives are very helpful. I have ordered their teak furniture before and it is so well made.
16 juin 2025
Réponse de Westminster Teak
Dear DT,
Thank you for the kind words, and for choosing Westminster Teak. Customer service and satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with both. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Easy to put it together!
Easy to put it together! Looks great. I hope it ages as well as described with a bit of care along the way. It's in the SC sun.
19 juin 2025
Réponse de Westminster Teak
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warm Regards,
Cecil Gentry
Westminster Teak
Customer serivce rep was top notch
12 juin 2025
Réponse de Westminster Teak
Dear Scott,
Thank you for your stunning review!
We are delighted to hear that you find our Customer Service Rep was top notch.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Réponse de Westminster Teak
Dear Carl,
We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster, and we are glad to hear that you are enjoying your new furniture. If you are ever in need of assistance, please do not hesitate to let us know as it would be our pleasure to help.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
I loved my experience with Westminster…
I loved my experience with Westminster Teak! I placed my order and needed my lounge chairs (6 chairs and 5 tables) quickly for an event. They tracked down my order, found the truck with my items and had them delivered to me the day prior. It was amazing service and I will always buy from them! Thank you!!
Valerie
7 mai 2025
Réponse de Westminster Teak
Dear Valerie,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of products and services and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak furniture. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for lifetime of your teak.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 104
Promised to deliver
Promised to deliver. Delivered as promised. Chairs are exceptional. Crate wood used to stake plants at a food pantry garden.
4 juin 2025
Réponse de Westminster Teak
Dear Gene,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of products and service and are pleased to hear of your satisfaction. We wish you many great years relaxing on your new furniture and we are happy to know the packaging material has been repurposed in such a meaningful way. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for the lifetime of your teak.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext 401
Overpriced.
4 juin 2025
Réponse de Westminster Teak
Dear Customer,
Thank you for your feedback. We genuinely appreciate you taking the time to share your experience.
After reviewing your order, we agree with your concern, as we have discovered there was an error in the listed pricing for the item you purchased. We’ve since corrected this on our website to reflect the accurate MSRP.
We’ve also issued a refund for the cost difference, inclusive of the promotional code that was applied at the time of purchase. A revised invoice has been sent to your email for your records.
Thank you again for bringing this to our attention and allowing us the opportunity to make it right. We sincerely value your business and the opportunity to serve you.
If we can ever be of further service, please do not hesitate to reach out. We are here to help.
Kind regards,
Megan Ryan
Client Services Manager
Westminster Teak
(888) 592-8325
Very good quality furniture and great support
Very good quality furniture. Support was excellent addressing a delivery with a broken item. Very quick and professional.
Highly recommend and will shop here again.
2 juin 2025
Réponse de Westminster Teak
Dear Thomas,
Thank you for your stunning review!
We are delighted to hear that you find our furniture to be of very good quality. We are glad our support team was able to quickly and professionally address the issue with the broken item during delivery.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Great shipper/deliverer.
5 juin 2025
Réponse de Westminster Teak
Dear Greg,
Thank you for your stunning review!
We are delighted to hear that you're happy with the quality of our products and services.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Exceptional quality!
4 juin 2025
Réponse de Westminster Teak
Dear SK,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Great Products and Customer Service!
Really like the cushions, high quality material and fit. However, the tiedowns on the bench cushions (ordered 2) are attached in different directions. One was correct but the other was difficult to attach. Despite being slightly used, the Company sent a replacement cover free of charge. As far as the furniture goes, I’ve owned the set for 2 years and love it. Westminster Teak sells a high quality product and customer service is outstanding.
1 juin 2025
Réponse de Westminster Teak
Dear J. Farrar,
Thank you for taking the time to share your feedback on the cushions you received. We sincerely apologize for the issue you have encountered and, despite the items having been used, we are more than happy to provide replacements. We will be reaching out shortly to make the necessary arrangements. We look forward to resolving the matter to your complete satisfaction.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Réponse de Westminster Teak
Dear Marvin,
Thank you for your stunning review!
We are delighted to hear that your order was delivered quickly and that you're happy with the quality of our products.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Excellent products!
28 mai 2025
Excellent product
16 mai 2025
Réponse de Westminster Teak
Dear Sandra,
Thank you for your stunning review!
We are delighted to hear that you are pleased with our products. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Jeremy was great
Jeremy was great. Likely the most customer centric person that I have delt with in a very long time. He represents your company very well. Great communicator, greatr follow-up and great in accommodating my special scheduling needs. Just a great experience. I have not yet uncrated the shipment but expect it to be in good shape based on the quality of the crating.
20 mai 2025
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