wheatleycarcentre.co.uk Avis 

57
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob at Wheatley Car Centre was very friendly and professional. He had a welcoming manner that made the process easy, especially after a stressful visit to another garage. I never felt pressured, which... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I appreciated the relaxed approach during my visit. There was no pressure to make a quick decision, and I was given plenty of time to consider my options. The staff provided clear and honest advice,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was prof... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Concessionnaire automobile
  3. Concessionnaire de véhicules à moteur
  4. Prestataire de transport automobile privé

Écrit par l'entreprise

About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.


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4,6

Excellent

TrustScore 4.5 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(57)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service at Wheatley…

We felt well looked after at Wheatley Car Centre. Craig was helpful and supportive, making the process comfortable. A couple of issues with the car were sorted promptly, which we appreciated. We were also satisfied with the price given for our part exchange. The experience left us really pleased.

8 décembre 2025
Avis spontané
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Réponse de wheatleycarcentre.co.uk

Hi Nick,

Thank you so much for your kind 5-star review – we really appreciate you taking the time to share your experience.

We’re delighted to hear that you felt well looked after and that Craig was able to make the process comfortable and supportive for you. It’s also great to know that any issues were resolved promptly and that you were happy with your part exchange price.

Your feedback means a lot to the whole team, and we’re really pleased we could help you find the right car.

Wishing you many happy miles ahead!

Noté 5 sur 5 étoiles

The process of buying a Citroen…

The process of buying a Citroen Berlingo was straightforward. Everything was explained clearly, and the steps were easy to follow. It felt organised and smooth throughout, which made the experience positive. Would recommend this dealership for anyone looking for simplicity in buying a car.

5 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your kind review 😊

We’re delighted to hear that your experience purchasing your Citroen Berlingo was straightforward and well-organised. Our team always aims to make the process as clear and smooth as possible, so it’s great to know this came across throughout your visit.

We truly appreciate your recommendation and your trust in our dealership 🚗✨ If there’s ever anything more we can help you with, please don’t hesitate to get in touch.

Wishing you many happy miles in your new vehicle!

Noté 5 sur 5 étoiles

Well done Wheatley Garage

Oh, I can’t recommend Wheatley Car Centre enough! I recently purchased a Jaguar F-PACE, and the whole experience was absolutely brilliant. Craig Wiltshire assisted me, and he was so calm and patient throughout not a hint of sales pressure, which made everything so much easier. The dealership itself has such a clean and professional feel, and the atmosphere is genuinely welcoming. If you're on the hunt for a car, I’d definitely suggest giving them a try. You won’t regret it!

14 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that you had a brilliant experience purchasing your Jaguar F-PACE with us.

Craig will be especially pleased to know that his calm and pressure-free approach made the process enjoyable for you – that’s exactly the experience we aim to provide for all our customers.

We truly appreciate your recommendation and hope you enjoy every mile in your new car. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.

All the best,
The Wheatley Car Centre Team

Noté 5 sur 5 étoiles

Walking into Wheatley Car Centre

Walking into Wheatley Car Centre, I was immediately struck by how welcoming and professional the atmosphere was. Kiran Ajaz guided me through every step of the process with such ease and courtesy that it made buying my Jaguar I-PACE an absolute pleasure. The whole team were brilliant, creating the best car-buying experience I've ever had. Everything felt smooth from start to finish, and I couldn’t recommend them highly enough. Many thanks to everyone there!

20 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for such a fantastic review! 🌟

We’re delighted to hear that you had such a positive experience with us at Wheatley Car Centre. It’s great to know that Kiran Ajaz and the rest of the team made the process smooth, welcoming, and enjoyable for you.

Congratulations on your Jaguar I‑PACE—an amazing choice! ⚡🚗 We’re really pleased we could help make your car-buying journey such a memorable one.

If there’s ever anything we can help with in the future, please don’t hesitate to get in touch. Enjoy your new car, and thank you again for choosing us! 🙌

Noté 1 sur 5 étoiles

Unfriendly, officious and bureaucratic

I drove for over an hour to look at a car at the Wheatley Car Centre, having phoned in advance to book. We were greeted by Craig, who allowed us to look at the car but wouldn't let us test drive it until after he'd exhaustively gone through endless questions to gather personal data from me, seemingly for car finance even though we'd explicitly stated that this was a cash purchase. Everything was about "the process, to make it fair". If I'm buying a car for cash, you don't need to know how many miles I drive per year, the year of my birth, my email address or similar data. Despite 45 minutes of paperwork, we were no nearer driving the actual car to see if we liked it, and my husband was getting visibly annoyed by this. Craig then wouldn't let us drive the car, as "it's obvious you're not going to buy it". I'm an independent woman and if I had liked the car to drive (I liked the look of it from first inspection), I'd have bought it as I don't need my husband's permission to do so. The trade in value for my current car was derisory too, at a third of the price offered by "webuyanycar . com". The experience between this and the service we've received from a different independent car sales place where my husband bought a car last week is night and day. If you're considering travelling any kind of distance to get a car from Wheatley, don't bother.

7 mars 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.

At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.

Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.

We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.

Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre

Noté 1 sur 5 étoiles

Terrible place

Terrible place. Drove an hour to look at a car. Craig spent ages taking personal data from my wife which I think was totally unnecessary under the Data Protection Act 2018 given that we were clear from the outset that we would purchase cash. After all that, he wouldn't let my wife test drive the car because I was cross with him - although always calm! I wouldn't buy a car from them, and if you're considering going for a test drive, don't bother! Ironically, the car looked quite good and we might have bought it - their loss, I guess.

7 mars 2026
Avis spontané
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Réponse de wheatleycarcentre.co.uk

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.

At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.

Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.

We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.

Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre

Noté 5 sur 5 étoiles

Really great customer service from Gareth

Really great customer service, very helpful, all really professional and I love my new car! Shout out to Gareth for being brilliant!

23 janvier 2026
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Réponse de wheatleycarcentre.co.uk

Hi Sian, thank you for your kind words and the five-star rating! We're delighted to hear you had a great experience at Wheatley Car Centre and that Gareth provided brilliant service. We hope you enjoy your new car, and we look forward to assisting you again in the future! Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Kian was really helpful and ensured the…

Kian was really helpful and ensured the handover went smoothly. I absolutely love the car and the process was really easy and smooth. Highly recommend

11 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating, Customer. We are delighted to hear that Kian provided such helpful service and ensured a smooth handover. It is great to know you love your new car and found the process easy. Your recommendation means a lot to us. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

All staff members extremely helpful and…

All staff members extremely helpful and friendly.

21 janvier 2026
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Réponse de wheatleycarcentre.co.uk

Hi George, thank you for your five-star review! We're delighted to hear that you found our staff at Wheatley Car Centre helpful and friendly. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Glad I went there

I bought a car in part exchange and have been treated with polite good humour and understanding. I’m glad I went to them

12 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your kind review and five-star rating, Fiona. We're delighted to hear that your experience at Wheatley Car Centre was met with polite good humour and understanding. We truly appreciate your kind words and are glad you chose us for your car purchase. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

5 Star experience-Service.

Another excellent service from Wheatley Car Centre.Lorraine and Gary front of house, Paul in the office and the whole team could not have been more helpful,arranging a last minute courtesy car when diagnostics threw up some problems.
I bought a car from WCS many years ago which is still going strong. And we have had service and MOT on three cars on a regular basis .In my opinion a one stop shop for sales, service repairs, and MOT with a 5 star experience.

3 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your glowing review, Guy. We’re delighted to hear that you’ve consistently had excellent experiences with Wheatley Car Centre over the years. Your kind words about Lorraine, Gary, Paul, and the whole team mean a lot to us, and we’re glad we could assist with a last-minute courtesy car. It’s wonderful to know that the car you purchased from us is still going strong, and we truly appreciate your continued trust in us for your sales, service, repairs, and MOT needs. We look forward to seeing you again! Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Excellent service 10/10

Excellent service 10/10. Simon was great in everything. He explained and offered me all the services regarding vehicle and warranties. The process was quick and easy when purchasing the vehicle and I’m quite happy with the vehicle.

16 janvier 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your fantastic review, Karim. We are thrilled to hear you had an excellent experience at Sturdys Castle Car Centre. Simon will be delighted to know you appreciated his assistance and clear explanations regarding the vehicle and warranties. We hope you enjoy your new vehicle and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Very easy process

Very easy process, all information given clearly and carefully purchased

20 janvier 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating, Ross. We're delighted to hear that you found the process easy and that the information was provided clearly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Out standing service allways there to…

Out standing service allways there to help nothing is to much trouble excelant

3 février 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your wonderful review, Dave. We are delighted to hear that you found our service outstanding and that we were able to assist you to your satisfaction. Your kind words mean a lot to us, and we look forward to welcoming you back to Wheatley Car Centre in the future.

Noté 5 sur 5 étoiles

Good people ,very helpful.

23 janvier 2026
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Réponse de wheatleycarcentre.co.uk

Thank you for your kind words and five-star review, Virgil. We're delighted to hear that you found our team at Wheatley Car Centre helpful. We truly appreciate your feedback and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Not your typical 'second-hand car…

Not your typical 'second-hand car dealership' experience. Kiran was nothing other than supremely professional, very helpful and quick to answer every query and request I threw at her. On top of that, the car (Polestar 2) is superb!

15 décembre 2025
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Réponse de wheatleycarcentre.co.uk

Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear that your experience was not the typical second-hand car dealership one, and that Kiran was able to look after you so well throughout the process. She’ll be thrilled to read your kind words. We’re also really pleased that you’re enjoying the Polestar 2 – it’s a superb car. Wishing you many happy miles, and we hope to welcome you back to Wheatley Car Centre in the future.

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, booked the test drive for one car, wasn’t sure about my choice, they were not pushy at all, showed me the other car, let me to take it for a test drive without any problems at all. Explained everything to the details, gives me all the time I needed to make the decision.
I was buying all my cars from Wheatley car Center for last 15 plus years, always very pleased with the service and customer service. Thank you. Keep up your excellent standards.

23 décembre 2025
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Réponse de wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating, Marek. We are delighted to hear that you had such a positive experience at Wheatley Car Centre and appreciate your loyalty over the past 15 years. It’s great to know our team provided you with friendly and non-pushy service, allowing you to make your decision comfortably. Your kind words mean a lot to us, and we look forward to continuing to meet your expectations in the future. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Excellent service and very helpful…

Excellent service and very helpful staff would recommend them to anyone looking for a new car

10 décembre 2025
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Réponse de wheatleycarcentre.co.uk

Thank you for your kind words and recommendation, Richard. We are thrilled to hear you received excellent service from our team at Wheatley Car Centre. We look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

I called in to get my vehicle booked in…

I called in to get my vehicle booked in for a check up as i was worried about issues with it. The staff were so helpful and professional and looked into the problem for me putting my mind at rest. I would highly recommend using them.

8 décembre 2025
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Réponse de wheatleycarcentre.co.uk

Thank you for your kind words and the five-star rating, Deborah. We are delighted to hear that our team at Wheatley Car Centre was able to assist you promptly and put your mind at ease. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards, Wheatley Car Centre.

Noté 5 sur 5 étoiles

Very professional

Very professional. The whole transaction was made easy with all paperwork including road tax and log book admin completed beforehand.
They also made sure the car was in its most tip top condition before I could drive it away

28 novembre 2025
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Réponse de wheatleycarcentre.co.uk

Thank you for your fantastic review, Mike. We are delighted to hear that you found our service professional and the transaction smooth. It's great to know that the paperwork and the car's preparation met your expectations. We hope you enjoy your new vehicle! Best regards, Wheatley Car Centre.

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