Can't replace a kitchen door without buying full units. So if anything happens after purchase you are stuck with the whole lot! They buy from an outside supplier and do not stock the spare parts.
L'entreprise a répondu
Établissement
Changer d'établissementPark Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB
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Lisez les avis des autres
We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... Voir plus
L'entreprise a répondu
Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... Voir plus
L'entreprise a répondu
I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Pontefract
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, Royaume-Uni
- +441977602902
4,5
Excellent
114 avis
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Excellent service. Colour matching service.…
We visited the Pontefract store today to buy a crown satinwood paint to match their emulsion. Crown don’t make the colour in satinwood but Vicky was fantastic and created it using their colour matching service. She went above and beyond painting the emulsion onto A4 paper. In the meantime we went for a coffee whilst it dried. In addition she mentioned about the parking time and pointed us to a QR code so we didn’t go over. Thanks Vicky the match is perfect!
3 juin 2025
Avis spontané
Réponse de Wickes - Pontefract
We're happy to hear that you had such a positive experience! It's great to know that our team member Vicky was able to assist you with the color matching service and provide helpful information about parking. We appreciate your kind words and are glad the match is perfect!-GS
Very friendly customer service.
Great service from Deb setting up a trade account. Will definitely make me use Wickes more.
1 juin 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Bradley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Great service
I was unable to find an item and although Deb had finished she went and looked through various items and found it for me. Deb then went on the till and took my payment before going home. Great service, many thanks Deb.
6 mai 2025
Avis spontané
Réponse de Wickes - Pontefract
We appreciate you taking the time to share your experience. It's wonderful to hear that you received such great service from Deb. We're glad she was able to go above and beyond to help you find what you were looking for-GS
Fantastic staff, very helpful
Just been assisted by Deb one of the most friendly yet professional staff members during my visit to the Pontefract store of Wickes. She went out of her way to answer all the questions I had about a product in store which I was unsure about purchasing.
5 mai 2025
Avis spontané
Réponse de Wickes - Pontefract
We're delighted to hear about your positive experience at our Pontefract store. It's wonderful to know that Deb went above and beyond to provide excellent customer service. We appreciate you taking the time to share your feedback.
-AF
The lady in store was very helpful full…
The lady in store was very helpful full 100 percent deb
8 avril 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Deb was incredibly kind
Deb was incredibly kind, helpful, friendly and professional. Thank you!
6 avril 2025
Avis spontané
Réponse de Wickes - Pontefract
We appreciate your kind words about Deb. We're thrilled to hear that she provided such a positive experience for you.
-AF
Deb at the till was ever so friendly…
Deb at the till was ever so friendly and helpful.
Made shopping there enjoyable.
We had a good chat and a laugh.
1 avril 2025
Avis spontané
Réponse de Wickes - Pontefract
We're so glad to hear you had a positive experience with Deb. It's wonderful to know that you enjoyed your shopping trip and found our staff to be friendly and helpful. We appreciate your kind words and will share your feedback with the team. - AF
A million thanks to Deb!
I was struggling to find the correct products at Wickes, Pontefract. I asked Deb if she could help me. Within two minutes, I had all the correct equipment and Deb even carried the paint for me to the tills! What a gem.
13 mars 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
Had an issue with my pressure washer…
Had an issue with my pressure washer purchased from Wickes 10 months ago. Ben at Pontefract couldn't have been more helpful in resolving the problem.
Thank you.
11 mars 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Top notch service
While visiting Wicked today, I met Deb. She helped me set up. A trade account and answered all my queries. Very friendly, helpful and knowledgeable. And as a bonus I saved 10% on my purchase.
Great service A+++
3 mars 2025
Avis spontané
Réponse de Wickes - Pontefract
Hey Gavin, thanks for your five-star review, and I'm glad that you enjoyed the service from Deb in our Pontefract store! - Dylan
The workers there are super helpful,Deb…
The workers there are super helpful,Deb goes above and beyond in my opinion,will be coming again here for sure in the near future for more materials.
3 mars 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
No one turned up for a home visit
No one turned up for a home visit. I left work early to get home in time.
26 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Rachel, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this visit. This is not the level of service we try to deliver here at Wickes. - AH
Great variety of stock
Great variety of stock, quick at check out and helpful staff, special mention for Deb who helped me out today with her extensive knowledge and bubbly personality she somewhat brightend up my day, cheers deb
24 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Martyn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH
5 Months without hob or sink.
Bought bespoke kitchen from them(dry fit) last year it should have been finished end of September the fitter was skilless resulting in it not been finished and numerous parts need replacing we are cooking on a camping stove and washing up in the bathroom and have been for the best part of 5 months, great product shocking after sales.
21 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hey Wayne, thanks for your valuable feedback, and I'm deeply sorry to hear about your kitchen experience in our Pontefract store, if you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan
Great friendly staff
Went into store yesterday 18th feb to buy some screws and paint and was served by Deb what a pleasant, friendly and super helpful person she was. We will happily return for that kind of great service
Zac
18 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Had a great experience at Pontefract…
Had a great experience at Pontefract branch , special mention to Deb who set up my trade account . Thank you
17 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Mr Stuart, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great Store
Great Store, i was helped and served by Deb wich is lovely,even if my english is not very good she was patient professional and educated and helped me with enthusiasm and always smiling
18 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hey Mike, thanks for your five-star review, and I'm glad you enjoyed the service from Deb in our Pontefract store! - Dylan
Looked after us and signed us up for a…
Looked after us and signed us up for a card
16 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hey Reece, thanks for your five-star feedback, and I'm glad you enjoyed your visit to our Pontefract store! - Dylan
I use the Pontefract Wickes on a…
I use the Pontefract Wickes on a regular basis and whenever I'm served by Deb she is always very helpful and greets me with a smile.
10 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hey Richard, thanks for your five-star review, and I'm glad you enjoyed the service from Deb in our Pontefract store. - Dylan
Not in stock
Need wood, Look online,check location , pontefract, stock, all there, drive to said shop, not in stock..staff doesnt really bother,and tries selling me indoor timber,instead of outer ,diffrent size n length .thankyou,waste of an hour
8 février 2025
Avis spontané
Réponse de Wickes - Pontefract
Hi Dave,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
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