Good price, one week delivery to Ireland for a tail light which was quicker than previous orders. Questions answered quickly and accurately. Used them a few times now. They have a good website and sto... Voir plus
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Prijzen en assortiment is prima. Echter als er iets mis is met je product hoef je niets van de klantenservice te verwachten. Let extra goed op met reeds geopende (en weer dicht geplakte) dozen. A... Voir plus
L'entreprise a répondu
There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... Voir plus
One of the best car parts companies out there.correct selection of parts available and perfect fit everytime.website is well designed.prompt delivery once purchase made.highly recommend them.
À propos de l'entreprise
- Magasin de pièces détachées automobiles
- Ventes d'accessoires automobiles
- Atelier de prestations de freinage
- Magasin d'accessoires automobiles
- Magasin de batteries pour voitures
- Préparateur automobile
Écrit par l'entreprise
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Coordonnées de contact
3,7
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great price and excellent customer…
Great price and excellent customer service
4 février 2026
Avis spontané
False information provided regarding…
False information provided regarding delivery time. It says 2 days delivery but it actually takes 2 weeks. Stay away. Would never order from them again
26 février 2026
Avis spontané
Réponse de Winparts.ie
Dear Vladimirs,
Thank you for your review.
How unfortunate that your order did not receive on the expected day. I do indeed see that the order is scheduled for delivery on the 3rd of may. The reason seems to be that we suspected that the ordered part might not fit the vehicle. The order was only put on "active" again on the 25th. Therefore it was shipped too late. Our apologies for this.
We aim to deliver faster and more consistently in the future.
Kind regards,
Niels
Very slow delivery
Very slow delivery, almost a week no news about my order
18 février 2026
Avis spontané
Réponse de Winparts.ie
Hi Oleksandr,
Thank you for your feedback. We are sorry to hear about the slow delivery. While your order was dispatched promptly, it seems UPS is experiencing some delays beyond our control.
According to our records, your order has now been delivered. We hope you are happy with your purchase!
Should you have any further questions, please do not hesitate to contact us directly.
Best regards,
Thirsa
It was really easy to find what I…
It was really easy to find what I needed on their website. The product turned up as expected and did the job perfectly. I'd happily recommend Winparts.ie to others.
23 février 2026
Avis spontané
Prices are good
Prices are good
Told item would arrive on 6/2
Actually arrived on the 12/2
Twice the time stated.
23 février 2026
Avis spontané
Réponse de Winparts.ie
Dear customer,
Thank you for your feedback regarding our prices and your recent order.
Our sincere apologies for the delay in delivery. We strive to meet our delivery estimates, and a delay of 6 days is certainly not the service we aim to provide.
Unfortunately, we cannot immediately locate your order based on this review to investigate the exact cause of the delay.
Could you please contact us at reviews@winparts.nl with your order number? We would like to look into what went wrong and see how we can assist you further.
Kind regards,
Thirsa
Parts arrived as expected
Parts arrived as expected, customer service was very good and speedy, the parts accuracy on their listings is easy to use.I will use Winparts again
20 février 2026
Avis spontané
Very happy with all my purchases
Very happy with all my purchases, quick delivery and excellent value for money.
21 février 2026
Avis spontané
Pricing was good but delivery to…
Pricing was good but delivery to Ireland took 8 days, too long in this day and age, UPS pushed it out for another day also which doesn't help. DPD or similar far superior
17 février 2026
Avis spontané
Réponse de Winparts.ie
Good afternoon,
Thank you for your feedback. We are very sorry to hear that your package took so long to arrive via UPS. We apologize for this.
Normally, a delivery from the Netherlands to Ireland can be delivered within two business days. I'm not entirely sure why this wasn't possible this time.
We will pass your feedback on to the appropriate department and hope that your next order will be delivered sooner.
Sincerely,
Thirsa
Not received yet
16 février 2026
Avis spontané
Réponse de Winparts.ie
Dear customer,
Thank you for your review. I'm sorry to hear you haven't received your parcel yet.
You can find out the status of your order by logging into our website or checking the track and trace you received from the delivery company. If you have any questions about the status, please feel free to reach out to our customer service. We are happy to help you further.
Kind regards,
Tim
Ordered on the 10th and sent out on the 16th
Ordered on the 10th and Promised to be delivered by 14th of February, Only shipped it out on the 13th which was only a label created and then on the 16th they sent it out and now the tracking number says 19th will be delivered , i even texted the chat to confirm i will get it on the 14th and he assured me i would, never again i could of bought it cheaper elsewhere only bought it here because of the delivery time
16 février 2026
Avis spontané
Réponse de Winparts.ie
Dear customer,
Thank you for your review. I'm sorry to hear that your order didn't arrive on the expected date. Our apologies for this.
Unfortunately, delays like these can happen. Most of our orders do arrive on the expected date, but some orders can experience a delay. This can have various different causes that aren't always within our control. Because of this the expected delivery date is an expectation and not a promise, since we can not with absolute certainty confirm the delivery date. When a delay occurs we do our best to keep you up to date with the information available to us.
We hope we may be of service again to you in the future, to show you we can do better.
Kind regards,
Tim
6 day delivery and good prices
12 février 2026
Avis spontané
These parts were horribly negligently…
These parts were horribly negligently packed. Anyone that would pack a starter on its pins should not be allowed to work with car parts. The return process was an absolute nightmare and definitely an experience I will not be repeating.
12 janvier 2026
Avis spontané
Réponse de Winparts.ie
Dear Katie,
Thank you for your review. I'm sorry to hear that your order didn't arrive the way it should and that you're not satisfied with our online returnform. Our apologies for this.
We would like to get into contact with you about what exactly went wrong, so we can make sure this doesn't happen again. Could you send us an email to reviews@winparts.nl with your ordernumber and complaint? We hope we can come to a solution together.
Kind regards,
Tim
The price was fair but product disappointing
The price was fair, based on photos annd description. Sadly it was not great value based on the actual product.
The car boot liner was very light material, so much so that when taken from the box and placed in the car, the folds from packaging caused the product to stick up. Delivery was swift.
10 février 2026
Avis spontané
Réponse de Winparts.ie
Dear Tom,
Thank you for your review.
We are sorry to hear that the quality of the product was not to your satisfaction. We apologize for this. However, we are pleased to hear that the delivery was fast.
If a product is not to your satisfaction, you can return it via our returns portal.
Go to: https://winparts.returnless.com to register a return and log in with your order number and email address.
Our customer service team will be happy to help you find a suitable alternative.
Kind regards,
Zoë
My first time using this company
My first time using this company, did not disappoint, order received as described, although it did take a week to arrive.
2 février 2026
Avis spontané
The UPS delivery service in Ireland is…
The UPS delivery service in Ireland is very poor. I received the confirmation email about my parcel being left in a locker however, the UPS never provided the PIN or QR code to pick up the item from the locker. I had to call them on their helpline to ask. The code was sent 24hrs later. I placed my order on Monday and it needed over a week to be available for pick up...
Also, the Trustpilot asks me to write this review and sing up to submit and I needed to wait 10 mins for sing up code to arrive on my email (no there is no issue with my email)
10 février 2026
Avis spontané
Réponse de Winparts.ie
Dear customer,
Thank you for your honest review.
We are sorry to hear that your package was delivered later than planned and that you did not receive the code from UPS immediately.
We depend on carriers and suppliers for our deliveries, which is why our delivery times are an indication and not a guarantee. Nevertheless, we understand that it is very annoying that the delivery took longer than expected, and we apologize for that.
As for the code that was sent later, that is the responsibility of the carrier, in this case UPS, and is beyond our control.
You also mentioned that you had trouble logging in to Trustpilot, which we are very sorry to hear. Unfortunately, this is an issue with the Trustpilot website, so we recommend that you contact them about this problem.
We hope to prove to you in the future that delivery times can be faster. If you have any further questions, please do not hesitate to contact our customer service department.
Kind regards,
Zoë
Worst service ever.
Worst service ever.
After waiting weeks for my order, I finally received an email saying they couldn’t deliver the parcel and that I would be refunded.
A week later, I still hadn’t received my refund. When I emailed them again, they replied with the same generic message saying they would refund me “as soon as possible.”
No parcel, no refund, just excuses and delays.
Stay away from these scammers
28 janvier 2026
Avis spontané
Réponse de Winparts.ie
Dear Hazem,
Thank you for your review.
I am sorry to hear that you have had a bad experience with us. I can imagine that it is very frustrating when you pay for something, it doesn't get delivered and the refund is nowhere to be seen.
Of course we do no intend to scam you. I can not find your order based on your review, but perhaps there was a delay in the return shipment or the cancellation. We are happy to dive into this. Could you send us an e-mail on reviews@winparts.nl? If you do, please mention your ordernumer and a copy of the review.
Kind regards,
Niels
Excellent service
Excellent service. Part was for for a very old car and was perfect, as described.
6 février 2026
Avis spontané
Great prices, speedy delivery
Excellent service in my opinion, price was very reasonable, and delivered in a few days
5 février 2026
Avis spontané
Will be back for more!
Ordered a boot liner for my 2024 Audi Q4 eTron which arrived ahead of schedule and is a perfect fit. Thank you Winparts, I will definitely be back for more!
5 février 2026
Avis spontané
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