Wise Property Care Avis 

573
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company from start to finish. From initial surveyor visit from Kevin Rowe and for his continued support and meeting James, Jackson, Brendan and Willie for the quick, tidy and efficient site... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff from Wise Property Care were excellent. James, Jackson, Craig, Willie and Chris were hard working, competent, courteous and very obliging to an older person. Their drilling work necess... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'étanchéité

À propos de Wise Property Care

Écrit par l'entreprise

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

573 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,3

Tous les avis

(573)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ross Davidson in Inverness has been…

Ross Davidson in Inverness has been absolutely fantastic to deal with, I have had multiple dealings with Ross within my employment and personally and he has always dealt with matters promptly and with brilliant communication throughout. Fantastic service.

7 octobre 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the review Lou. Its great to hear that fantastic service from Ross has led to you using Wise Property Care multiple times at work and at home.

Noté 5 sur 5 étoiles

Japanese Knotweed Treatment

Wise Property Care was very prompt in dealing with our Japanese Knotweed and the service is excellent. From the first day of treatment Brian Smith has arrived on time, carried out an efficient service in a friendly manner.

12 septembre 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the review Mrs Hoban. We are delighted to hear your invasive weed service from Brian Smith was excellent from the first day of treatment.

Noté 5 sur 5 étoiles

I had an issue that I needed the prompt advice of the expert.

I had an issue that I needed the 'experts' advice on regarding woodworm or some other unknown parasite. William answered my call for advice promptly and provided various options as to what the problem was. On referring back to my client (new build house) I decided it needed further investigation. I contact William next day and he arranged to visit the property to investigate. He very quickly analysed the situation and advised there was no problem and the issue was caused by something other than the originally thought troublesome woodworm/parasite. This information/advice put the client and myself at ease knowing that there was nothing to worry about. The prompt service, professionalism and detailed advice given was very much appreciated and alleviated the concern. Wise Property will certainly be my first port of call should I ever require anything likewise in future.

9 septembre 2021
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Réponse de Wise Property Care

Thank you for your feedback Margaret we are delighted to hear the quality of William's service will make Wise Property Care your first port of call in the future.

Noté 5 sur 5 étoiles

Great service.

First class service from quote to carrying out treatment. Grant carrying out the treatment was a great asset to the company.

1 septembre 2021
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Réponse de Wise Property Care

Thank you Alistair. We are delighted to hear you received first class service throughout your experience with Wise from the quote to treatment delivered by Grant.

Noté 5 sur 5 étoiles

Ross at Wise Property Care was…professional and friendly

Ross at Wise Property Care was friendly, professional and efficient. He carried out a survey on our property and had the timber report back to us very quick.
I would definitely recommend to friends and family and if need be I would use him again.

30 août 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the review. It is great to hear you would definitely recommend Wise to friends and family thanks to your experience with our surveyor Ross.

Noté 5 sur 5 étoiles

Ross at Wise Property Care performs to…

Ross at Wise Property Care performs to a very high standard and is consistent in what he does. He is very helpful and will always make time for his clients.

25 août 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the review Rachael. Making time for clients and delivering consistently good service is something we encourage at Wise, so it is brilliant to hear about Ross delivering this to a very high standard.

Noté 5 sur 5 étoiles

First class service from Ross Davidson

Over the years, we have continued to receive first class service from Ross Davidson - North Scotland Senior Surveyor. Our requests are dealt with very promptly and we are kept in the loop at every stage of the job. All the team at e2w Property recommend the services of Wise Property Care - this is down to the hard work and professional service Ross provides.

25 août 2021
Avis spontané
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Réponse de Wise Property Care

Thanks Marie, we are delighted to hear that Ross is providing professional, first class service for you and the team at e2w.

Noté 5 sur 5 étoiles

Highly recommend this company

As always, absolutely fantastic service from Ross Davidson. First class from start to finish. From the point of requesting a survey, to having it carried out and receiving the information so promptly afterwards. We highly recommend the services of Wise Property Care, a huge thank to Ross Davidson and your superb team again.

24 août 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the review and recommendation Eve. It s great to hear that your experience with Wise Property Care and our surveyor Ross Davidson was fantastic.

Noté 1 sur 5 étoiles

i cannot comment on the work they do…

i cannot comment on the work they do primarily only their fill in work for local councils
a one week job described as that by all the trades that have visited and still waiting for completion 5 weeks later 4 missed visits days off work to be home
guess from experience and my own job and situation that i,m lowest on the ladder
to be fair the trades that did visit were excellent messy with one trade but all friendly and frustrated as much as me

6 août 2021
Avis spontané
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Réponse de Wise Property Care

Hi Tam, while we are delighted you found our staff to be excellent and friendly we would like to look into what happened with regards to timescales. We have sent you a request for more information via Trustpilot.

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish! Thank you Laura, Kevin and Raymond for your friendly and professional service. Delighted with the job done on site and the liaison with the office.

7 juillet 2021
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Réponse de Wise Property Care

Hi Emma, thank you for leaving your review and letting us know which members of the team delivered 5-star service. It is great to hear you were delighted with the job and with our staff in the office.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Kev who came to do the work on the day, did an excellent job. Communicated well about times of arrival. Explained everything to me and left the property ready for the worker coming in to do the next stage of the work. Thank you.

7 juillet 2021
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Réponse de Wise Property Care

Thank you for the review Carolynn. We are delighted to hear you experienced excellent customer service and that Kev did an great job.

Noté 5 sur 5 étoiles

From start to finish Wise could not…

From start to finish Wise could not have been more helpful. Quick response, clear communication and lovely staff.
I will definitely be using them again.

9 juin 2021
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Réponse de Wise Property Care

Thank you for the kind words Kim. It is fantastic to know our team impressed with their speed and clarity.

Noté 5 sur 5 étoiles

Really prompt in responding and…

Really prompt in responding and trustworthy company. Kevin and Raymond did a lovely job
Would recommend them.

7 juin 2021
Avis spontané
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Réponse de Wise Property Care

Thank you Sara, it is great to hear that Kevin and Raymond did a lovely job.

Noté 5 sur 5 étoiles

I would highly recommend these guys

I would highly recommend these guys, they are so friendly, helpful, efficient, well organised and do what they say they are going to do. Nowadays that seems to be a tall order but not for these guys, they are just the best and I cannot recommend them enough.

2 juin 2021
Avis spontané
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Réponse de Wise Property Care

Thank you for the recommendation Anne. We aim to be as helpful and efficient as possible so it is always good to hear from customers who have experienced this first hand.

Noté 5 sur 5 étoiles

Fast and efficient resolution of woodworm.

When I discovered woodworm in my front porch I contacted 4 firms to try and get someone out to see what I thought would be a very small and contained job.

2 firms wanted £200 odd just to come out and see the problem, one couldn't come straight away (I am still awaiting them coming back to me as to when they can come round) and Wise Property Care, who although busy, accepted my assessment that it was a small / quick job and popped in on their way to another job to have a quick look.

As it was such a small job they suggested if I was amenable that they fit me in when they could between other jobs. They came round a couple of days later and sorted the problem.

The surveyor and the technicians were polite, informative and generally excellent. I would highly recommend Wise Property Care.

28 mai 2021
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Réponse de Wise Property Care

Hi Graham, we are delighted to hear that our team were polite, informative and worth of five stars.

Noté 5 sur 5 étoiles

Absolutely cannot fault Wise Property…

Absolutely cannot fault Wise Property Care. The customer service team, the surveyor that checked our property and the workmen that carried out the work were all fantastic: friendly, timely, helpful and professional. Great service.

27 mai 2021
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Réponse de Wise Property Care

Thank you for the kind review. It is always a joy to hear about a customer experiencing professional and helpful service throughout their entire journey with Wise Property Care.

Noté 5 sur 5 étoiles

Woodworm survey

Called up Wise Property Care for a survey as there was a note on the home report about possible woodworm. Mark showed up on time, was very professional and at the end of the survey informed us that there was nothing to be concerned about as it was historical and had been treated previously. Excellent service and will definitely recommend them and use them again in the future.

Lewis

20 mai 2021
Avis spontané
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Réponse de Wise Property Care

Thank you Lewis. It is great to hear from a customer who would recommend our services to others. We are delighted that Mark was able to offer you peace of mind regarding woodworm on your home report.

Noté 1 sur 5 étoiles

Horrendous Experience.

This company are absolutely horrendous. The guy who comes out to see you is a smooth talker and promises you everything and then at the end of the day lets you down.

I can only give one piece of advice. If they give you a price or a promise. Get it in blood because otherwise it is not worth the paper it is written on.

7 mai 2021
Avis spontané
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Réponse de Wise Property Care

Hello, we are very sorry to read such a review as this is not the sort of experience we would expect a customer of ours to receive. we have asked for more information through Trustpilot so we can investigate further. Thank You.

Noté 5 sur 5 étoiles

Would recommend this company

Very impressed with all aspects of work by this company.

Had a prompt response to initial enquiry with home visit by surveyor arranged within a few days. Surveyor was efficient, informative and explained clearly areas needing attention both inside and outside the property. He advised an estimate would be sent via email and this was received within timeframe he had given. I felt integrity was the priority.

Once estimate was accepted office staff arranged 4 workman, following on from one another over course of 3 days to complete the work which was carried out the following week. All tradesman were pleasant, got on with their job and ensured room was cleaned before leaving.

Office staff followed up with a phone call to ensure work was carried out as expected.

I would highly recommend this company.

5 mai 2021
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Réponse de Wise Property Care

Thank you for your review and recommendation. It is fantastic to hear that all aspects of work you received from Wise were impressive. This is exactly the kind of start to finish service we aim to deliver.

Noté 5 sur 5 étoiles

The company undertook some woodworm…

The company undertook some woodworm treatment to allow me to complete a house purchase. As I have breathing difficulties, they took great concern on making sure that everything was carried out as carefully as possible. The house was kept immaculate and the work was done according to the agreed timescale.

5 mai 2021
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Réponse de Wise Property Care

Thank you for your feedback Mrs Campbell. We are delighted to hear that the team took great concern to your personal circumstances and made sure the work was carried out carefully to meet your needs.

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