Wise Property Care Avis 

573
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company from start to finish. From initial surveyor visit from Kevin Rowe and for his continued support and meeting James, Jackson, Brendan and Willie for the quick, tidy and efficient site... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff from Wise Property Care were excellent. James, Jackson, Craig, Willie and Chris were hard working, competent, courteous and very obliging to an older person. Their drilling work necess... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'étanchéité

À propos de Wise Property Care

Écrit par l'entreprise

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

573 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,3

Tous les avis

(573)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A great team highly recommended

Wise Property Care completed a survey on my new property. Damp work was required and this work was organised in an efficient way and completed on time. The team of David Orr, Kevin Colligan and Alan Angus were great and I would highly recommend them.

27 juillet 2022
Avis spontané
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Réponse de Wise Property Care

Hello, It is great to hear we provided a 5* star service and all went to plan. We will ensure your kind comments are passed onto David, Kevin and Alan. Thank you very much.

Noté 5 sur 5 étoiles

Professional and thorough

The work was carried out promptly and efficiently from site visit, quote, to work being carried out.
The inspection was thorough and professional and Ross took time to walk us through the findings on the phone.

27 juillet 2022
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Réponse de Wise Property Care

Hello Gill, many thanks for your 5-star review. We are happy the whole process went well and we will ensure Ross receives your feedback. Thank you.

Noté 5 sur 5 étoiles

Great job!

Whole team super helpful and made process from start to finish straight forward.
Tech guy called Grant was wonderful! Great job, professional, hard working, clean and tidy. And relaxed about chaos going on around him!

18 juillet 2022
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Réponse de Wise Property Care

Thank you very much Catherine for your 5-star review. We are very grateful that you took the time to share your feedback and it is our pleasure to provide the best possible service. We will make sure that Grant and all the team receive your comments. Thank you.

Noté 5 sur 5 étoiles

Fantastic service from start to finish..

I don't normally leave a review but I was so impressed with the service from Wise Property care that I felt I wanted to let others know about their excellent service. 

The communication from Lauren was outstanding, emails were answered within minutes. 

Kevin and Jay arrived on time, were friendly, professional and did a top quality job.  Would definitely use them again and recommend anyone else to use their service.

15 juillet 2022
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Réponse de Wise Property Care

Jaqueline, we really appreciate you taking the time to share your experience and very happy to hear an excellent service was provided to you. We will ensure your comments are passed to Lauren, Kevin and Jay who will be very happy! Thank you.

Noté 5 sur 5 étoiles

Kevin and Raymond were first class and…

Kevin and Raymond were first class and did a thorough and wonderful job of fixing historic flooding damage to floor joists. I would very much highly recommend this company.

15 juillet 2022
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Réponse de Wise Property Care

Fiona, many thanks to you for taking the time to write a review. It's wonderful to hear you received a first class service and Kevin and Raymond will be delighted with your comments.

Noté 5 sur 5 étoiles

Professional, efficient and friendly

Efficient, professional and friendly service both from Neil and Grant who carried out the work and from Lauren in the office who answered all my questions in a timely and professional manner.

Would recommend and would not hesitate to use again.

14 juillet 2022
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Réponse de Wise Property Care

Lisa, thank you very much for your 5-star review. It's great to hear you enjoyed our service and will ensure Lauren, Neil and Grant receive your comments. Thank you also for your recommendation to others.

Noté 4 sur 5 étoiles

excellent service

We got excellent service and the guy Grant was very professional, extremely friendly and helpful. Did a great job with no time, and cleaned the place behind them. Very happy

31 mai 2022
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Réponse de Wise Property Care

Mr Alashi, thank you for taking the time to write a review. We are happy to hear you received an excellent service and we will ensure your comments are passed onto Grant and the team. Thank you.

Noté 5 sur 5 étoiles

Kitchen wall blistering with damp.

I called your Glasgow Office and described the damp problem in my kitchen. The lady (Alison?) was extremely helpful and arranged for a surveyor to come out and inspect the property.
The surveyor, Wullie Mulgrew, explained how the damp had most likely occurred and described how it could be the remedied. He was extremely knowledgeable and gave me total confidence in how the problem would be addressed.
The two guys repairing the wall were very good. They explained what they were doing as the work progressed.
They arrived on-time, were quick and thorough. I was very impressed by their workmanship.
I asked Wullie about a separate / unrelated issue of a pipe dripping onto floor boards. The leak had been repaired and he suggested using a dehumidifier to speed up the drying process.
The kitchen has now been redecorated and "no sign of damp!"
An excellent job.
Thank you for your quick response, your advice and professional service.
Alan Rees

23 mai 2022
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Réponse de Wise Property Care

Mr Rees, many thanks for sharing your feedback about our service. We are very glad to hear that our team's performance exceeded your expectations and we will ensure your comments are passed onto Alison, William and the entire team. Thanks Again.

Noté 5 sur 5 étoiles

Wise to fix wet rot

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowledgeable in all aspects of the survey. Grant arrived on time and completed the stripping of floor, joists then reinstallation of both in 2 days as quoted. He was very good at overcoming other problems from an old property. Also cleaned up and removed all waste. First class. Mark the contracted plumber was also excellent. Thanks Wise!

13 mai 2022
Avis spontané
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Réponse de Wise Property Care

Thank you very much for your detailed review of our services. It's great to hear that we have been successful in our goal of providing the best possible experience. We will be sure to pass on your feedback to Ross and the team, thanks again.

Noté 5 sur 5 étoiles

Woodworm Infestation

My interaction with Chris Beckett was first class from initial contact to job conclusion. On the day of the job there was some deliberation on how to carry out the work.
Chris then deployed Dale Robertson who arrived at the property with a can do attitude and achieved the end goal with very little upheaval to the family and the immediate surroundings. Dale was both pleasant and very obliging and nothing seemed to much for him to undertake.

6 mai 2022
Avis spontané
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Réponse de Wise Property Care

Mr Dickson, many thanks for taking the time to review our services. Both Chris and Dale will be delighted with your feedback. We are very happy to hear you had a great experience with us. Thank you.

Noté 5 sur 5 étoiles

Joist replacement (wet/dry rot)

Wise were sourced by our neighbours for a rot problem in our shared ceiling/floor. Kevin and Raymond came to complete the joist replacement and were great; we were kept up to date with all aspects of work, and given realistic timelines. Kevin has great knowledge and was able to talk me through anything I asked about, and they both worked efficiently and professionally - would highly recommend these two.

2 mai 2022
Avis spontané
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Réponse de Wise Property Care

Lara, thank you very much for your review. It is great to hear we provided a 5* star service and we will ensure your kind comments and recommendation is passed onto Kevin and Raymond.

Noté 5 sur 5 étoiles

Fantastic service

Everything went very well. Arrived on time to do survey, when I received the survey I had a few questions and spoke to Andy the surveyor who discussed with me in depth.
Work was carried out, very neat job and cleaned up well.
This is an old property which I am renovating, thought I found another damp patch, so called Andy to discuss. He came out to the property and retested all the walls, no other damp was found and put my mind at rest.
I highly recommend.

9 avril 2022
Avis spontané
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Réponse de Wise Property Care

Ms Cameron, many thanks for taking the time to review our services! We are pleased to hear your expectations were met and thank you so much for recommending our services to others.

Noté 1 sur 5 étoiles

Joke of a company

Utterly shocking service from these cowboys. Had the nerve to come into a flat where we have stayed only 6 months and was clearly painted to cover damp prior to moving in but wise property care stated it was down to our living conditions... Really🤣🤣
Will never let such a supposed professional company into any of my further homes again

16 mars 2022
Avis spontané
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Réponse de Wise Property Care

Hello, could you please respond to our request for more information with your customer/enquiry number and we will look into this for you.

Noté 5 sur 5 étoiles

Very helpful

Lauren in the office was very helpful in arranging everything. Grant and Dale were efficient, friendly and polite - happy to answer all my questions!

9 mars 2022
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Réponse de Wise Property Care

Thank you for the review Gillian. Great to hear our team in the office and the team at your property were efficient, friendly and polite.

Noté 5 sur 5 étoiles

Barvas

I was very happy with all the work that Grant and Dale did,they worked hard, great attitude very helpful and did a very thorough job.

29 janvier 2022
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Réponse de Wise Property Care

Thank you very much for your review Georgina. I will ensure this is is passed onto both Grant and Dale.

Noté 5 sur 5 étoiles

Money well spent.

We were very very impressed with our surveyor, William Mulgrew. He was thorough, practical, full of knowledge and the survey was worth every penny. We learnt some interesting things about our new home along the way.
He is also a very pleasant man and simply could not have been more helpful.
We absolutely trusted his judgement. Thank you so much.

6 décembre 2021
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Réponse de Wise Property Care

Hello Chris, thank you for taking the time to leave a review. We are delighted to hear William delivered excellent value with his survey.

Noté 5 sur 5 étoiles

Ross Davidson at Wise Property Care…

Ross Davidson at Wise Property Care always provides quality customer service and performs to a high standard. I highly recommend this service to anyone who needs it.

2 décembre 2021
Avis spontané
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Réponse de Wise Property Care

Hello Conor, thank you for the review and recommendation. It is great to hear about the quality of service delivered by our surveyor Ross.

Noté 5 sur 5 étoiles

I have used Wise for remedial damp work ...

I have used Wise for remedial damp work and have been very pleased with them at all stages of the work: from Steven - the Surveyor; Margaret - in the office; and Donald and Greig who carried out the work. Highly recommended.

2 novembre 2021
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Réponse de Wise Property Care

Thank you for the review Mr McGarvie. We are delighted to hear you were very pleased with the service that Steven, Margaret, Donald and Greig delivered.

Noté 5 sur 5 étoiles

Great service from Wullie Mulgrew

Great service from Wullie Mulgrew. Turned up on time, very knowledgeable and helpful. Highly recommend, thank you!!!

7 octobre 2021
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Réponse de Wise Property Care

Thanks you for the review and recommendation Julie, its great to hear about Wullie being punctual, knowledgeable and helpful!

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