Worktop Express Avis 

70 166
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So quick & efficient Ordering from a large stock meant finding my colour. Delivery was so good & no trouble to place safely with men thinking of my safety whilst waiting for work to be fitted. Than... Voir plus

Noté 5 sur 5 étoiles

Brilliant from start to finish. I had an issue with a discount code but customer service had a very fast reply and sent over a quote. Their dedicated delivery team were great and went above their duti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service ordered worktops with mason mitre and end edging absolutely perfect delivered within a few days of sending in order all very well packaged definitely recommend to anyone looking fo... Voir plus

Noté 5 sur 5 étoiles

Easy to order online. Delivery was on time with a confirmation call beforehand. Worktop is great and came with instructions on how to install if you aren't a professional. Very pleased.

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Magasin de meubles de cuisine
  4. Magasin de rénovation

Écrit par l'entreprise

The UK's leading online worktop specialist, offering unbeatable value and unmistakable quality.

www.worktop-express.co.uk Details

Écrit par l'entreprise

The UK’s #1 online worktop supplier
As the worktop specialists with over 10 years’ experience, you can shop with confidence at Worktop Express.
Choose a delivery day to suit you
Our in-house 2Man delivery team will deliver to a ground floor room of your choice – just let us know when you want us to deliver. Next day delivery available!
Exceptional worktops for every home that won’t cost the Earth
We have carefully curated our range to provide something for everybody at every price point – without compromising on quality.
We’re with you every step of the way
Need help choosing your worktops? Need your worktops customised? Need some advice on keeping your surfaces looking their best? We have it all covered.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

70 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(70 166)

2 516 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased

Everything straight forward. Delivery on time . Good communication with staff.
To be well recommended.

10 septembre 2026
Noté 5 sur 5 étoiles

Happy Customer

I was so pleased with my products from Worktop Express. Initially I struggled with the online tool to create what I wanted but the prompt response from the customer service department gave me the confidence to place the order. I am so happy with the results.

9 septembre 2026
Noté 5 sur 5 étoiles

The experience started with an…

The experience started with an excellent member of the team who knew her products. A sample was sent and received quickly! The quality of the prime oak was fantastic and ordering & payment was easy. My items then arrived exactly when the courier said they would! A seamless process for an excellent product! Thank you 😁

27 août 2026
Noté 5 sur 5 étoiles

Would buy again

Somebody is obviously doing something right at this company. Good quality products at a reasonable price, timely delivered and put where I asked it to be put. Fussless, if that's a word.

1 septembre 2026
Noté 5 sur 5 étoiles

Always buy my work tops from them cheap…

Always buy my work tops from them cheap great quality great delivery and when you make a mistake they happy to help you out . The girls in customer service team are the best sorting out my mistake of ordering wrong top and getting my original choice the next day to me . Brilliant firm

3 septembre 2026
Noté 4 sur 5 étoiles

I wasn't there

I wasn't there, but my friend received the goods. Everything was fine, but they never even helped to just slightly push some furniture over to make room. Other than that, the worktop was superb 👌

2 septembre 2026
Noté 5 sur 5 étoiles

Great customer service when I needed…

Great customer service when I needed help.
I initially tried to purchase through their website but was having trouble processing the payment so I gave them a call to order directly. They answered the phones quickly and it was very smooth to sort out my order. The items arrived in the delivery time stated and I’m happy with the worktop unit I purchased.

2 septembre 2026
Noté 1 sur 5 étoiles

No quality control.

I ordered a walnut worktop. When it arrived there was a clear and obvious defect on the top of the worktop right in the middle. It had clearly been filled with wood filler and looked awful. I sent photos and was told it was a "shake" (a split in the wood - it wasn't) and advised to sand it myself. I told them it was not a shake and that I had paid for a completed worktop, not one that I needed to fix myself. They took it in for "inspection" and agreed it was not up to standard. I received a replacement (despite messing around with delivery dates and being told at the last minute that delivery couldn't be made on the agreed date). The replacement is sort of fine on the top surface but there are visible cracks and defects on the sides. I followed all of their advice on oiling etc but the sides look pretty poor to be honest (oiling isn't going to fill a crack).

Additionally, their sanding and oiling process was not very good and the top of the worktop was covered in fuzzy patches; from some research it appears that this is due to the sanding and oiling process carried out by them not being done with due care. Really it is down to me to sand and re-oil surfaces to make it a smooth finish.

I can't really be bothered to try and get a third worktop to see if third time lucky but I would say it was not remotely close to being worth the price paid for it. I wouldn't order from them again.

22 juillet 2026
Avis spontané
Logo de Worktop Express

Réponse de Worktop Express

Hello Tom,

Thank you for taking the time to provide your feedback. 

We are sorry to hear about the issues you experienced with your worktop and for any inconvenience caused throughout the process.

We spoke with you today regarding your concerns, and we appreciate the opportunity to discuss them further. We take the points you have raised seriously and will be looking into our quality-control and finishing processes to understand how these issues occurred and where improvements can be made.

We are particularly sorry that the worktop you received did not meet the standard you expected, and we understand your frustration given that you had already experienced an issue with the original worktop and subsequently received a replacement.

We value customer feedback, as it helps us identify areas where we can improve our products and service. Thank you again for bringing these concerns to our attention, and please accept our apologies for the inconvenience caused.

Kind Regards,
Worktop Express.

Noté 5 sur 5 étoiles

Service above and beyond

The sales staff told me I had missed the cutoff for next day delivery by a few minutes, but I still put the order in online. Someone must have been keeping an eye out and managed to get it shipped immediately - it arrived on my doorstep exactly 24 hours after I ordered it! Wonderful service.

18 septembre 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus