I needed extra long counters to minimise the number of joins. My kitchen fitter recommended Worktop City and I am so glad that he did. They offered a wide range of worktops at very reasonable prices a... Voir plus
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Our fitted furniture company couldn't source us brushed gold handles so we said we'd find some ourselves. Worktop City had the perfect handles in the 2 sizes that we needed. Excellent price & great qu... Voir plus
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Terrible customer service. First email ignored. Second email asking why I got no reply was answered almost instantly, so I repeated the first email and got ignored again! Followed up agai... Voir plus
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I ordered 2 samples but only received one company came back to be straight away and explained the order process
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À propos de l'entreprise
Coordonnées de contact
351-353 Hedon Road, HU9 1RA, Hull, Royaume-Uni
- 01482-935390
- sales@worktopcity.com
- www.worktopcity.com
4,2
Bien
92 avis
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A répondu à 100 % de ses avis négatifs
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The delivery arrived on time and the…
The delivery arrived on time and the hinges were good quality thanks
6 juillet 2026
I ordered 2 samples but only received…
I ordered 2 samples but only received one
company came back to be straight away and explained the order process
6 juillet 2026
Réponse de Worktop City Limited
Good morning, thank you for your review, i cannot see that you have reached out to us before posting. As you ordered 2 samples from 2 different manufacturers these will arrive at different times, as stated in the ordering process samples from Bushboard can take 7-10 working days, the order is still within this time so you should receive shortly
Still awaiting my samples 😬
3 juillet 2026
Réponse de Worktop City Limited
Good evening I can see you ordered a free sample on 2nd July. As stated on our website samples from some brands can take up to 10 working days unfortunately Bushboard you ordered falls within this timescale. I cannot see that you have contacted us about this before leaving us a poor review. We hope when you receive your free samples you are happy with them
I needed extra long counters to…
I needed extra long counters to minimise the number of joins. My kitchen fitter recommended Worktop City and I am so glad that he did. They offered a wide range of worktops at very reasonable prices and were very fluid over the delivery date. Highly recommended.
2 avril 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Easy to order and was the colours were…
Easy to order and was the colours were better than the photos. Delivered perfectly on time.
1 juillet 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Good quality product and good delivery…
Good quality product and good delivery time would recommend to anyone
3 juillet 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Stunning handles
Our fitted furniture company couldn't source us brushed gold handles so we said we'd find some ourselves. Worktop City had the perfect handles in the 2 sizes that we needed. Excellent price & great quality. Very fast shipping. We are absolutely thrilled with these handles - they're perfect. Highly recommended 👌
1 juillet 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Excellent
If I could give you higher for your ordering system and follow up I would, not yet sure on your delivery service as they have not yet been delivered
2 juillet 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Easy to access and order what I wanted
Easy to access and order what I wanted, came very quickly and was just what I wanted , well done 👍
5 juin 2026
Doors fitted like a glove
Doors fitted like a glove . Look amazing and all well packaged so no damage at all
2 juin 2026
Still have not received 2 little…
Still have not received 2 little samples, which had a disruptive knock on effect for the completion of the job
2 juin 2026
Réponse de Worktop City Limited
Good afternoon, we are sorry you haven't received your free samples. I can see that these where ordered from the manufacturer and despatched so they must have been lost though the post. I cannot see that you have reached out directly regarding not having received the free samples.
I ordered sample of worktops and…
I ordered sample of worktops and received them promptly
With thanks
1 juin 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Brilliant to deal with.
Brilliant to deal with.
Just ordered a sample, we have used worktopcity before & given the chance we will use them again
8 juin 2026
Avis spontané
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Excellent prices
Excellent prices, have to check carefully, it was cheaper per item to a smaller amount. Everything was good, the delivery was acceptable but not rapid.
3 juin 2026
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Réponse de Worktop City Limited
Thank you for your kind feedback, we look forward to dealing with you again in the future.
Terrible customer service.
Terrible customer service.
First email ignored. Second email asking why I got no reply was answered almost instantly, so I repeated the first email and got ignored again!
Followed up again for them to reply instantly claiming it’s just human error and urging they are on the phone.
My query involved providing and asking for links to products on their site, clearly a phone call isn’t suitable for this.
Their replies (when you do get them) are just unprofessional. If they can’t even answer an email properly how can you expect them to supply a kitchen? One of these things is way easier than the other.
They also apparently don’t sell doors to match the cabinets they sell… which is ridiculous.
23 mai 2026
Avis spontané
Réponse de Worktop City Limited
Customer made an email enquiry we replied and missed the customers reply back querying details on a product, today we where met with a passive aggressive email regarding him not getting a response to his query we pointed out that we also provide telephone support. Cabinets are made out of different materials to the doors and as such doors don't usually match the cabinet colour/ finish. We hope the customer gets sorted elsewhere. Looking at this customers feedback of companies they very rarely give more than 1 star.
Buy cheap, expect cheap looking worktops
Buy cheap, expect cheap looking worktops.
My personal opinion after receiving an awful product.
15 mai 2026
Avis spontané
Réponse de Worktop City Limited
This customer ordered the postformed variant instead of the square edge variant. we collected the product but customer wasn't happy with the return carriage fee, we did waive this as a gesture of goodwill, but customer still unhappy original carriage fee not refunded. In summary customer error and expected us to foot the full bill.
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