A brilliant experience. Ordered a ride on electric mini convertible for granddaughter. 10% off first order made this a real bargain on the Xootz site. It arrived only a couple of days after order stur... Voir plus
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Arrived on time and as described. My 7 year old granddaughter likes them as a size larger than her previous pair but finds them to be quite heavy.
Avoid buying anything produced by these. Customer services are are a complete joke, bought a comet electric go cart which has a damage wheel asked if they did spares to replace only to be told no try... Voir plus
L'entreprise a répondu
Ordered the item with plenty of time noting a delivery timeline of “within two days” on the website. Order still didn’t arrive four days later in time for my son’s birthday. When I asked for updat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Breaking the mould and setting new standards is what we do. After all, how can mini-humans truly have fun within the boundaries? Since our birth back in 2014 we’ve made it our duty to get kids out exploring and spending less time cooped up indoors watching other people have fun on YouTube.
Coordonnées de contact
Royaume-Uni
- hello@xootz.co.uk
- www.xootz.co.uk
Demande des avis aux clients
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I just bought this scooter in September…
I just bought this scooter in September on my son’s birthday. He didn’t ride much and now one of the wheels screw is broken.
Ordering was easy
Ordering was easy , quick delivery, would definitely order again from them
Amazing gift ..
Omg this is truly amazing .. it was a gift for my 10 yr old godson and to say he loved it is an understatement.. He took to it straight away , his dad build it and charged it ready for birthday boy and his face was a picture .. it’s a fantastic gift and worth every penny .. excellent service too
Not bad but design could be reviewed
This scooter is amazing and my son loves it. He rides it to school every morning and his friends are all over him because of the bubbles. I have also had a few parent ask where I got it from. However, the design needs to be reviewed as the bubble part keeps breaking off. I know this because I have had to buy this twice now and no more. Hence the 3 star review.
Good after sales service
Had a problem with my delivery due to courier damaging parcel this was resolved quickly by the supplier.
Fast service and excellent customer…
Fast service and excellent customer support. I bought two scooters for my children and it appears only one was received upon receiving the goods. I then contacted customer service, who swiftly dealt with the matter and posted another one for me for next-day delivery. I was impressed with the service I received.
Prompt delivery
Prompt delivery. Well informed of delivery and trike was excellent and well made and very attractive. Would recommend.
The scooter is not good quality
The scooter is not good quality. Broke already bad it under a month
Fast delivery excellent service
Fast delivery excellent service. Would highly recommend.
Very pleased with the whole experience
Very pleased with the whole experience, easy to order, prompt delivery and pleased with the purchase
Good product and price
Good product and price. I was kept informed about progress of parcel. Delivered on third day, as promised.
Great item and quick delivery.The…
Great item and quick delivery.The delivery company left my parcel outside my door and someone stole it.I spoke to Xootz about the situation and they gave me a full refund even though it was not there fault.great service and good products
The Perfect Purchasing Experience
Ordered some roller skates for my granddaughters Birthday on Monday evening and they arrived early Thursday afternoon.
Excellent extremely helpful customer service, the skates are amazing and my granddaughter will be thrilled.
A perfect online buying experience :)
First time using this company,fast…
First time using this company,fast delivery and service,would recommend
A little small
It's a sturdy go cart, I feel the steering wheel is quite far back for the children and thus makes their legs too crouched to reach it.
Roller skates
Quick delivery.Roller skates were great quality and cheapest price across a few websites
The ordering process was spot on
The ordering process was spot on, delivery was quite quick but box arrived damaged and left on the doorstep. Didn’t ring the ‘ring’ doorbell, just knocked and ran off……we were 20miles away at the time.
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